DO NOT GO HERE FOR REPAIRS. Paid over $200 to have my bike running for the season, only to have…read morethem take almost a month to finish. no communication, they said they had to special order parts even though i brought the parts in. The parts replaced are broken less than a month after being replaced. I also paid to have brakes tuned and lost them 3 days later. They charge too much and cant fix the problem. Absolutely incompetent owners and staff. If you dont buy their $1,000+ bikes they dont care about you.

I really like the staff at the inside edge where I ordered and received my E bike and my E bike…read morecarrier (rack). I ordered my bike and my rack on July 1 and although I do understand that summertime is busy, I was told my E bike and rack should arrive within two weeks. It took three weeks for the delivery and it took another additional week for my bike to get assembled so that I could come pick it up, which was disappointing. Then another major disappointment, my bike rack arrived without all of the parts so I am unable to transport my bike using my bike rack. It is now been an additional four weeks while I'm waiting for this one part to come in and here it is September 4. Bottom line is is I'm not happy with customer service support! The bike rack should've been ordered with the correct parts and the staff did admit that they forgot to order the part that I needed so that I could secure my bike because it has fenders. I can understand forgetting once but now it's been an additional month with a bike rack that I cannot use because the bike cannot be properly secured. Then I was told that they would order it right away and send me the tracking number and have it shipped directly to my house and it's been over two weeks and I still haven't received the tracking number, so I don't know if the part has been ordered yet and it's on its way or not. Even stopping at the shop in personand asking did not net me any answers. Not impressed!

Great store! I have always loved Orvis products, but the cost can be preventative at times. This…read morestore had incredible deals, and we were thrilled to walk away with some high-quality pet goods, some clothing, and a new tackle bag. The store has an amazing rustic feel and is just a nice place to be if you're into that sort of thing like I am. It is well-laid out by department and is clean and well-kept. The staff were wonderful. They struck up conversation, were kind, and were helpful with finding what we were looking for. I wish it was closer so I could stop in more often!

We visited this Orvis location when we visited northern NY. I'm so glad we did as this store was…read morea great find. We found tons of good deals. Tons of clothes for women and men. Customer service was great as the staff was really helpful. Tons of parking. I'll be back!

Rich, my boot fitter, was phenomenal! Never in my 42 years of skiing have I experienced his…read morecombination of expertise, humility, and artistry in his trade. I'm grateful for the care he demonstrated and look forward to my best year of skiing yet. Leaving Sports Page, I felt like family. Worth the drive from anywhere in the country IMO.

I've been on the search ski boots for months. I have very wide calves and nothing fit out of box. I…read morewent here nervously hoping to find some help. I ended up working with Rich, who helped me find the right boot and then fit it to my feet and calves. I was dreading going into a store go ask for help. In the end, it was a great experience and I'm so happy to have some boots that fit! I can't recommend this place enough for anyone.... but certainly for people who might need a little help finding the right boot for them! Thanks, Rich!!

I had two very poor experiences with Grey Ghost, specifically Steve. The first was purchasing a…read morebike from a fit with him that was much too small for me (sadly at the time I didn't know better). The second was when I went looking for upgrades to that same bike and was told that I wasn't fast enough or fit enough to be worthy of upgrades. In fact, they'd be wasted on me. Whether or not I'm "fast enough" should not determine whether I'm allowed to purchase upgrades for equipment I own and a sport I care about. The comment was dismissive and unprofessional. I reached out to Grey Ghost about my concerns and never received a response. If they had addressed the situation I wouldn't be so critical. Grey Ghost has a strong reputation locally for bike fits, based on my experiences I would question that reputation. These interactions left me feeling dismissed as a customer and doubtful of the quality of the fit I received and others are receiving as well. I regret the money I spent with them and would strongly encourage others to seek a second opinion before committing to a fit or major purchase from Grey Ghost.

Brian packed a mountain bike I picked up on eBay in Latham and helped get it packed and shipped to…read moreCupertino CA. Excellent service and a joy to work with. I'll be riding my vintage bike in Northern CA this weekend! -rdc

Over 9 years ago, "Tarks" cancelled my friend's bachelor party for a personal event they decided to…read morehave last minute. I scrambled to find a replacement. Luckily, Bay Meadows accepted our business and were so great at getting us 2 sims for indoor golf. The service was exceptional and the groom couldn't stop talking about how great of a time he had! It was a night and day difference going from a business who's owner belittled me and the groom I had planned for months in advance, to a business with truly caring owners who took us at the last minute and made all of us feel welcomed and valued! The indoor sims were great , but the food, beer and incredible service sold me! Now, 9 years later, I moved closer to this area and my wife and I were looking for a driving range for our kids. It was heartwarming to see that the service continues to be outstanding!

bizarre. i bought a membership in may. the price was cheap so i figured why not? before i had a…read morechance to play i got very sick so was not able to use the membership until september when the season is nearly done. so i go to play and was charged $3 more for a cart than the listed price and then harangued for not paying more for my membership. "for what we sold those memberships for we've got to get our money back!" I thought i had done a good thing by giving them money they sorely needed after the covid year. nope, wrong again honey. my net loss so far is $262. it is a good course for bragging about your score to people who have never played there. just a typical driver- wedge muni that could use some groundwork.

I needed a replacement window for my wood stove, which requires a special glass made of ceramic in…read moreorder to with stand the heat. I left a message over the weekend and they called me first thing this morning (Monday) and asked how they could help. I told him what I needed and it was ready fir pick upin less than an hour! The glass was cut perfect and I'm back to burning wood already! Great place to do business with...Thank you again!!