I contacted The Glass Guru because the bay window in our home was seriously fogged. It occurred…read morerandomly. I decided to wash the window and then noticed a small fog and it quickly took over the entire window. They came and gave us an estimate and I was very surprised how affordable the cost was. Within two weeks they had a service technician at the house and the window looks brand new.

They replaced the cranks on 11 windows and did a perfect job. This was the only place we found with…read morethe knowledge to make the repairs without replacing the entire window. Excellent work.

I needed a large front window replaced because in between the panes were dirty. I was told by a…read morewindow company that I'd have to get a whole new window. Absolute glass was able to just replace the glass. They saved me well over a thousand dollars. They were really quick and easy to work with.

I had a small job and was looking for a local company to help me. When I called for more…read moreinformation I explained that my job was really a small one compared to what I presumed Absolute Glass is accustom to handling. The owner told me that there was no small job; that he was in business to meet the needs of his customers. He was on a job; called me on the way back to his workshop. I met him there and he completed my job same day. Great customer service!!!

Experience was phenomenal. Bradley and Jimmy were excellent and professional. The glass table top…read moreis perfect

Hi Zac, I just…read morewanted to say thanks so much! Your team did an amazing job at communicating and following up! I left a message after hours and did not expect a call back until the next day, but I was wowed when you reached out by text that same evening! I truly appreciate the work the two gentlemen you sent out today completed. They were super professional and thoughtful when cleaning up. Your team set an appointment time, called me ahead of time, and were there at the established time. They were polite and engaging. I work in Human Resources and can say as homeowner and a professional you are lucky to have such an awesome staff. Thanks again for a job well done! Penny

I think they're out of business, they don't answer the phone or respond to messages/voicemailsread more

Awesome customer service. Quick estimate for custom shower door, less than 2 weeks from estimate to…read moreinstallation! Highly recommend. They do all kinds of glass work, check them out!

This used to be a dark hardware store that also carried paint. It's been updated to a really nice…read morepaint and glass store that has a a super nice staff. We had a shattered storm window, I dropped it off and it was fixed 5 hours later. Very friendly service and super reasonable pricing. Next time I need paint (hopefully I don't have any more shattered windows), I'll be back!

In my experience, this store has everything I need. They are all very friendly, prices are good,…read moreand they are generous with promotions and offers. I remember speaking to Dan most of the time I was there. He is extremely knowledgeable, and helpful. He has assisted me through many projects that i was a little clueless as to how to begin. He didn't just sell me stuff, he wanted to make sure I chose the right products, and didn't buy crap I didn't need (Many times he said 'no don't buy that, that's unnecessary/too expensive for that project, I recommend...'). He always me through many options at different price points or levels of effort. I'm not a contractor or handyman or anything, I just bought a new house and am trying to DIY stuff around the house. I never thought I could love a paint / hardware store so much but wow this is such a good local business. I must have been there 10+ times in the past 3 months but they are consistently guiding me in the right direction. This store is pretty small, but for paint and glass products, I would never go to Home D***t or L**es ever again.

I have USAA for my insurance and they have a contract with Safelite, but Safelite won't replace…read moreglass on older vehicles, thanks Safelite... So, I was on my own to find another company that Safelite has in their network for my 1997 BMW. I called Jack's Glass in Covington and Jason answered the phone, super helpful and found the way to yes I can help you. Thankfully, any windshield from 1993-1998 for a BMW 3 Series (E36) will work for my vehicle. Just to be sure, Jason had me come to his shop this past Friday on 27 March 2026 for a dry run to be sure the windshield would work and scheduled me for Monday the 30th at 0800 when we realized it would. The technician was done by 0845 and I was on my way at 0900 after letting the sealer set for 15 minutes, quality, service and value were top notch, thanks again Jason! Jason has been in the biz his whole life, so he knows glass inside and out, highly recommended!!

Too expensive so I decided to paint instead. They responded quickly. Too expensive so I decided to…read morepaint instead. They responded quickly.

Wanted a large window replaced and a new door installed. Joe and his team are awesome. They show…read moreup on time, provide fair quotes and do outstanding work. These guys are true craftsmen. This is the 6th job we've had them do for us over the last 10 years. Absolutely satisfied and will call them for our next window needs.

I had some windows replaced and others repaired. When removing one old kitchen "garden-type"…read morewindow, it was immediately apparent how poorly the previous company had installed it, causing rotten wood, air seepage, etc. Specialty Screen and Glass is the type of company you hope to find to do your windows. They maxed out every criteria I had for excellence. I would hire them again in a heartbeat!

When my house was broken into and I needed a half round window replaced in my door these were one…read moreof only two places that returned my call, so I guess I kind of have to like them (the other place that returned my call didn't return my second call, so I'm not sure what's wrong with glass places in Cincy, but there are now a handful of places I'll never call again). I knew it wouldn't be an easy fix because the glass was a special shape. I also wanted something that was translucent, but not necessarily transparent. They gave me a couple options which is way better than one or none. Southern Ohio Glass replaced the glass light in my door and get positive marks for friendliness, helpfulness, and keeping the price within $10.00 of the quote. I was slightly disappointed that it took a week to complete, when I was initially told it would take a day, but other than that I am happy with the result.

We were scheduled for a ,9:30, windshield replacement. Arrived at 9:00 and were welcomed right in…read moreto begin our service. We were invited to wait in a very accommodating waiting room. Everyone was very attentive and polite. Service was completed within 2 hours. Fantastic, professional install. We are very happy and will never use anyone else from now on. We highly recommend Jack's! M Williams

They came out today and replaced the windshield in my 2006 Colorado and did a fantastic job. Looks…read morebetter than ever.

The guy named was Matt, he did a very good job in putting my car window in. I will be backread more

A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more