Did you know Dick Smith started his business empire apparently with only $610 dollars, goes to show what drive and tenacity can do for you. According to the tabloids he sold the business to Woolworths several years ago for a whopping $20 million, so it's no longer and Australian business but it still retains the name. Their image certainly has changed and come into the 21st century, which goes to show the roaring trade they've been doing over the years.
The St Marys store is the closest to me and is by far one of the smaller stores located in Adelaide, but never the less there is a general spread of products available and there are good and bad eggs (staff) at each one. It seems to be the way with any large stores and chains as they can camouflage themselves but at a smaller store they're not so hidden! So I have had good and not so good experiences at this particular one.
Without going into the nitty gritty I had my issue rectified after six months by another staff member - I can't believe I was patient for so long - that the person who served me initially should've done in the first place or not forgotten to follow procedures.
I'm not going to dismiss going there entirely as when I do go back both staffers are still there, but I always wait to be served by the person who resolved the issue, I know will give me the correct information, knows their products and is not VAGUE. Besides parking is easy and directly out the front of the store plus not too busy inside where you don't need to wait too long to be served.
They do price match with other stores which is a good thing but I do shop elsewhere too to get what's best for me - just like they do! read more