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Oklahoma City, OK

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Services - Diane Lee's

Personal property appraisal

Estate liquidation

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Swan Estate Sales

Swan Estate Sales

(41 reviews)

Reed Park

I had some fine jewelry that I needed to sell, but didn't really know where to begin. I certainly…read morewasn't expecting a small fortune, but I did not want to get ripped off, either. Talked to Matt...he had a gemologist that did an actual appraisal of the jewelry's worth. After telling me the amount I could hope to get and getting my approval, he sold it (and quickly!) for even MORE than the appraised value! I was tickled pink. Seriously, go to one of the sales. It's amazing. His staff is friendly, attentive and professional. And if you are looking for a well run, well attended estate sale to manage the disposition of your own "stuff", McNeil's should be the first call you make.

I've gone to many, many estate sales hosted by Swan, mostly in-person but I've also bid on items in…read moreonline auctions hosted by them, over the past few years. So to say I've spent *thousands* of dollars in Swan estate sales and auctions is not an exaggeration. Today they had a sale with some boxes of baseball cards. Of the nine boxes of cards I grabbed, five boxes had *two* stickers that said they were $10. Four had $20 stickers. I asked for a ticket of sale and the man said they were all $20 each. I showed him a box that had two (*two*) $10 stickers on it and he said it was $20 and the stickers were wrong. I put down all nine boxes and told the guy he should remove the stickers that contradict the price he's telling people. He said, "yeah." And started removing the $10 stickers from the boxes that weren't $20. Long story short, Swan does not honor their own stickered prices and will not be getting another cent from this once faithful customer.

Elliott's Estate Sales

Elliott's Estate Sales

(13 reviews)

Asia District

Okay, so here's my deal: I've been in an Estate Liquidator family in Duncan, OK for my entire…read moreexistence (not a direct competitor). I've easily been involved in over 100 sales. Here are my observations after being to a couple of Elliott's Estate Sales: Minimum organization, no cleaning, staff isn't friendly or helpful, prices are crazy out of balance, last hour is run like a cattle call and then the doors are shut forever. Elliott's has the social media/web presence game won in OKC and they also go to lengths to present a professional appearance at their sales (signage, uniforms, law enforcement). This is half the battle. However, I think they say yes to every sale but choose their level of involvement (adherence to their policies) based on the quality of the merchandise/profit potential to the company. Let's look at some of their policies: Seven Day Guarantee/Expert Pricing - This only shows that they're not willing to do the research necessary to price fairly and maximize profits for the client. My guess, based on the pricing that I've seen, is that they take one day to "organize" and one day to price. I walked through and found a never-been-used mid-century men's leather wallet from a well-known producer not even priced (I got it for $1)... They could have priced it for $10 (it's worth $30) and sold it easily if they'd taken the time to research and write a tag for it. They offer speed, not maximum profits. So, why is this a lucrative decision for Elliott's? Because they only had to pay for four days of payroll and they get to pocket all of the rest (minimal output = acceptable return). Now, something about Closing Day: In the sale that I attended this weekend in Mesta Park, everything was $1 for the last 30 minutes (this wasn't advertised). I saw 10+ pieces of heavy antique furniture leave that house for $1 a pop. Sounds great if you're the one carting it away, but if you're the client then this seems like quite the loss. When the bell rang, they cleared the house, locked the doors and left within 20 minutes. 20-25% of the merchandise was still left in the house, so I called the owner and asked what they did with it. He rudely explained that they have a clean-up crew that takes care of it and that "something something too big of a liability," and "we're not interested." I sat in stunned silence for a moment and then heard him chuckle (he was pleased at being rude). I told him Thank You and he hung up. This is the owner. I hadn't even asked him to buy the remainder. So, it's too big of a liability to have someone come in and buy the remainder from you when you just had the house full of people for two days? It sounds like they have a very lucrative way of dealing with the leftovers and they want to keep it that way. Which, is fine... but you can just be an adult and say that instead of rudely ending a conversation. It appears that I'm not the only one that's had issues with Justin Elliott or his employees. I would advise all to find another liquidator and enjoy your extra money and slightly longer turnaround time.

Oh, by the way, if anyone leaves a negative review, he will get on social media and blast them. He…read moreposts on YouTube videos of himself reading his negative reviews and saying awful things about the reviewer. He posted this response to my friend's review of her sale. There were some ants on a house plant, but NO roaches! What an a$$hat!

Birdnest Sales and Liquidations

Birdnest Sales and Liquidations

(2 reviews)

I went to a few of their sales and it's run so poorly I was upset on behalf of the family…read more The two people running it seen very condescending, unprofessional, and had very little care for anything in general. Things were not priced very well, which was leaving a LOT of unsold inventory. I asked a few times to make some reasonable offers on the last day to get things sold and they said whatever they don't sell here they can just take it to their store or sell it online. Does the family know about this?! it seems like they are keeping things for themselves to sell later and not paying the family for them. there is so little tracking it's scary. also several times people bought things I had already paid for and in two of those cases they didn't even give me my money back, so they sold that item TWICE! if you are a family or a customer avoid Birdnest Sales. there are plenty of other good companies

Do not trust anything verbally or via text will be upheld. Assure that your contract says you want…read morean itemized list of sales or at least a chance to see what is leftover after sale to keep if so desired. Do not agree to pay the consumers sales tax, not even "your portion". That burden lies on the consumer not you. Assure that you do more than verbally agree to not sell something, even if they convince you it won't be sold via text. Demand a signed hard copy of the contract prior to the sale and sit with it a day or two. Mom only received photographs of her contract almost a month later when I asked her to ask for a copy. Make sure everything you wish to have a reserve price on is written down and then assure that they sell it at that price or leave it in the home. Please make sure you write down what you don't want to sell....all of it. Please note that when you have a sale with BSL you are agreeing for them to resale your items in their store or in future estate sales without payment, consignment or a chance to retain the items. There is an option on the contract where you can select to keep the items not sold. By law you can also choose a different liquidator than the people holding your estate sale. Mom was told that it wasn't very fair to the BSL if she kept anything after the sale. BSL operates their store with an inactive business license. There is zero proof that the company works in your favor to make you the most money and there is a conflict of interest in taking your items (cherry picked for resale?) and selling in their private store. There were negotiations had after the sale and admittedly another check was given to mom by BSL, but please do not think this means they're an upright and obliging business. There would not be any more money given if I hadn't emailed him. The owner attempted to guilt my mother by stating she had nothing to sell in the first place and that no one else in the community would have even done the sale. He stated that he did her a favor and then tried to emotionally manipulate her by remarking in emails how he thought they were friends and complained that she used a third party to contact BSL for reparations. The owner is condescending, manipulative and appears to be unethical in his business operations. Just because something is "always done or not done ever" does not mean it is right. If you want to get an idea of who he and BSL really are, read the responses to their critics. Choose another company, please,

Kerr and Kempf Estate Sales

Kerr and Kempf Estate Sales

(4 reviews)

I attended an estate sale hosted by Kerr and Kempf with my Guatemalan mother-in-law, and…read moreunfortunately our experience was very upsetting because of the behavior of one of the male workers. My mother-in-law had already paid for her items and simply asked if she could go retrieve a ring that another employee was holding for her in the back. The employee responded very rudely, searched her bag, and required her to leave her purse and belongings at the front before allowing her to go get the ring she had already purchased. She remained polite and cooperative the entire time. After she walked away, the employee then told the man at the front checking receipts that he needed to "keep a close eye on her" and check her bag again before she left because she was "causing trouble." I was with my mother-in-law the entire time, although I do not think he realized we were together because I was checking out separately nearby. She did absolutely nothing to justify being treated with suspicion or spoken about that way. I spoke up immediately and told him that he was wrong and should not treat people like that. After that, he became quiet and would not even look me in the eye. What made the situation especially upsetting was that he was polite and respectful toward the other white women there, but treated my Hispanic mother-in-law completely differently. The experience felt discriminatory, humiliating, and unnecessary, and it completely ruined what should have been an enjoyable estate sale experience. I hope management takes this feedback seriously and addresses how customers are treated in the future.

They always have great sales!! This is a very professional group, and I have never been…read moredisappointed at a Kerr & Kempf Estate Sale!

Diane Lee's - appraisalservices - Updated October 2026

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