Been going here for 16 years now, Bill and Bobbi are great and work very hard to keep things…read morerunning smoothly. Prices are very reasonable for service, shrink wrapping, and storage!

Don't know why Yelp keeps blocking my reviews. I used to go to this place all the time as a kid and…read moreon my recent visit I saw that the great service and prices have maintained over the years. They really are good folks here. They are friendly and efficient and gas is only a buck more per gallon than the street gas stations. If you're boating on Hubbard Lake this is where you get gas and sodas! West side!

Far away from home I find myself in need of an oil change. After getting a referral from a motel…read moreemployee, off I went to find Vintage Oil. Not only did I get the proper oil change, the crew that did the work was exceptional. I have a car that requires a re-set on the oil life ---per a button on the dash, and for 15 minutes all 3 of us tried every combination to get the button to re-set. Finally we got out the owners manual and the crew looked it up ..........success! Keep in mind, mature travelers need to feel safe and get good service. These 2 gentlemen went out of their way to make sure I was up & running before continuing on my journey. When people go the extra mile with customer service it is a breath of fresh air! I will probably never return to this location for service, but I encourage locals & out-of-towners alike to choose Vintage Oil for service. A very satisfied customer!

Friendly employee politely asking questions with a smile. Service was fast. I like being able to…read moredrive in and wait in car.

Dont bother. they literally shut the entry door on me while I was waiting to enter because it was…read more5:59 pm. I called and they didn't answer the phone. They were watching me out the window while they did it. I'll take my business elsewhere. I know the owner, I'll be calling them tomorrow.

I was a satisfied customer at R Auto for approximately the past four years but due to a nightmare…read moreof an experience from Sept-Nov 2024, I will no longer be a customer and will explain why. When my Jeep Grand Cherokee broke down in Sep 2024, I debated taking it to the dealership or R Auto and I thought I was being wise and economical by choosing R Auto and going with the "local" shop. Today is 11/27/2024 and I can say that was a huge mistake... On 9/28/2024, my vehicle was leaking coolant/oil and I called ahead and they invited me to bring it in. The vehicle was towed to R Auto on 9/30/2024. On 10/2/2024, I was told the oil cooler failed and was quoted $1,554 for a new oil cooler, not including any labor. I found the same oil cooler part on Jeep's official part's store (Mopar) for $590 and it shipped from Serra Jeep in Lake Orion, Michigan. They agreed to install it and it was delivered there on 10/7/2024. For the next 2-3 weeks, via multiple calls, I was given false promises on when they would do the repair. Finally, I was able to pick the car back up on 10/24/2024. They recommended and I agreed that I would come back on 10/29/2024 to do another coolant flush so I was put on the schedule for that. After paying the $1,500+ bill, I drove 20 miles home and when I got home, I noticed I have the same leak, actually worst, as when I brought it in (see photo). I called them immediately and they say they want to take another look and are "curious" about what went wrong. The vehicle is towed back on 10/25/2024. From 10/25/2024 to 11/21/2024, I call repeatedly (they never call you) to get an update, and I am told because of schedule / other customers, hunting season, etc. they have not had time to even look at it. This was especially frustrating because I already had an appointment scheduled on 10/29/2024 but they chose to cancel that. They have had absolutely no urgency with diagnosing nor correcting my vehicle after they gave it to me and it broke down in less than 20 miles. On 11/21/2024, the Owner says that he is trying hard to get it in the shop and he confirms he will call me when that is complete. I never got a call so yesterday (11/26/2024), I take time off of work (and borrow my mom's car) to go in-person and demand some answers. Surprisingly, I see a sign that says the shop is closed all week for an emergency so I call and they do pickup. I explain that, as far as I know, the car has not been looked at since being towed there on 10/25 (30+ days ago) and my patience has worn out & I want it towed to a different shop. I don't know if they are too busy, in over their head, or what, but I can no longer trust their words because they have shown repeatedly that they over-promise on schedule and under-deliver on taking action / making repairs by giving me back a vehicle that broke down or not working on it at all!! When I met the tow truck driver, someone in the shop came out and gave me the oil cooler in a box and my key. I am told that, they did take a look at the vehicle (and removed the oil cooler), likely after the 11/21 call, and figure that the oil cooler part I purchased was defective, however, they did not call to communicate this nor provide any other update to me like they said they would. In summary, I hope my story helps folks out there considering R Auto. I would NOT recommend going here for ANY type of engine diagnosis or repair. In my experience, they prioritized other appointments over mine & when my vehicle broke down ~20 miles after they did do a repair, they did not show any effort or urgency to try and resolve that or improve my customer service experience with them. I have told them repeatedly that this is my only car and I have had to borrow vehicles from my family and neighbors to get by (~60 days now). I feel that I have given them too much patience and today was the day that I had to cut my losses, take my vehicle back, and move on. It's at the dealership now and if I could change the past, I wish I would have taken it there in the first place and not chosen R Auto. Update (11/29/2024): According to the dealership, the oil cooler part is not defective & I had a coolant hose leak. I am picking up my vehicle later today!

Very pleased with service. Got me in on a same day needed service of coolant leak. Price was within…read more25 dollars of what I expected after hearing what problem was. Thanks again for job well done guys.

I stopped in here on our last day of vacation and they were able to work my car into their busy…read moreschedule with a fairly minimal wait. They repaired my tire and reset my indicator light, giving me peace of mind for my 300+ mile drive home the next day. I would have no problem placing my car in their capable hands. Thanks, guys, for your kindness to a visitor to your town!

We have purchased and or leased at least 6 vehicles from this dealership over the past twenty…read moreyears. Mark, George and Terry and all employees we've dealt with, are super people! They've even offered us loaners during service work. Most dealerships rip people off but that has never happened to us here. We are lifer customers.

These guys stepped up! I had an issue with a part being damaged on a brand new delivery from a…read morecompletely different dealership and these guys fix the car and it took them one hour! Unlike my Subaru dealer that is completely worthless please see that review!

Aldi. Conflicted. This store is a must, due to high inflation of other retail stores in the area…read more The staff are exceptionally friendly and helpful. Five stars for each of them. Love the convenience from parking to shopping. Never crowded and always fully stocked. Also, very clean. I find Meijer to be horrible as far as crowded and low staff at registers. $$$ Aldi less expensive, except for brand names. Walmart is a really good match price wise but again long walk and crowded - too much for me at times. The problem is the food, if it's not brand name (very expensive here); it is mostly poor ingredients such as Aldi brand stuffed white sandwich cookies, you know the brand. I had to throw them away they were so inferior tasting to the real thing. I don't care for their watered down canned pumpkin. But if you look there can be goodies here and there. Even when it says organic I find the taste "off." But then, I grew up on Whole Foods so I am spoiled. Some items are definitely way cheaper than other stores such as basics like produce. For some reason they don't carry skim milk in a gallon? But their coffee cream is excellent. Their organic corn chips are delicious. Frozen crinkle fries are very light and not oily. They have a good cheese selection. Bread tastes a little bland but not a bunch of bad ingredients - so good for me. Also I use their cleaning products but they seem somewhat watered down. I don't care because well? ...way cheaper here. Many times I skip the larger stores so I can get in and out quickly, a huge plus for me at Aldi. So hit or miss but a must.

Always enjoy coming and doing my shopping here. This place is always pristine and the fresh veggies…read moreand fruit are restoced regularly. This store offers a good selection of snacks, sauces, canned and fresh basic meats, cheeses,dairy and non dairy drinks. The frozen department offers a nice selection as well. I appreciate the service and back up their food with a money back guarantee. Used their bathrooms before and have always been clean. Would recommend this Alpena store.

Great place shop knowledgeable staff inventory covers wide selection of wines,beers and liquors…read morethat our group wanted,also 3 ice coolers .

Lots of great options! Without even asking the man behind the counter grabbed my cases of beer and…read morewalked them out to my car for me before wishing me happy holidays. Great service!