When looking for an engagement ring for my fiancé, I visited several jewelers in Tampa, St Pete and Miami. Diamonds Direct was one of those jewelers and out of all the jewelers I visited, Diamond Direct stood out for having the best customer service, wider variety of product and best price. Nicole, who attended us was amazing. She was very knowledgeable on engagement rings, she was also very attentive and helpful in answering all of my questions. I couldn't have asked for someone better, now we go to Nicole for all of my jewelry needs. Overall it was a great experience and you bet that I'll be back. read more

Absolutely the BEST PLACE to buy jewelry and especially engagement rings! My now fiancé and I had a fantastic experience with DJ while shopping for an engagement ring. He and the rest of the staff are super helpful and make the whole experience feel special. Even though we are younger, they never made us feel unimportant or ignored. When it came to the ring exploration stage, DJ made sure to walk us through everything that goes into making a diamond ring, giving us all our options and letting us examine everything, big and small. He also made a point to help us make our money go the furthest instead of just trying to upsell like many other places. Additionally, he was always responsive when we had questions or needed any alterations. Then, when it came to buying the ring for the special day, the staff was always great about making it feel like your Super Bowl and making sure everything went off without a hitch. Then, when it came to the post proposal stage, they were ABSOLUTELY AWESOME! They gave my fiancé cleaning supplies, a jewelry tray, and free cleanings for life in the store! We also had a small issue with the bands being a little too small, and they adjusted her rings free of charge, which was a wonderful surprise. They also have a great insurance provider (Zillion) that covers you internationally and is super affordable, which was a nice, thoughtful choice from them. I truly can't say enough good things! Thank you DJ and the rest of the DD staff for making this the best experience possible, and making our engagement special! read more

Diamonds Direct - Ring buying experience - Jewelry Near Me - St. Petersburg, Florida

this place is a scam I called about 14 karat gram price and they wouldn't give it over the phone they're all over the place beware about these people. they give you price on based on how you look read more

Came in here just browsing and shopping around for jewelry and to look at diamond rings with my boyfriend. Stephanie was the lady that greeted us and helped us look at different rings and diamonds. She let me try on different rings and pieces and it was a good shopping experience. She was knowledgeable and patient. I was also allowed to bring my dog in and they even have dog treats for her! Amazing service! We didn't talk about any prices but the customer service Stephanie gave was fabulous. We didn't buy anything but she gave us her business card and a complementary pen! read more

Super helpful people! Called to find out if they could cut jewelry off my grandmother's swollen hand and they said yes to come right in. Arrived and they saw her right away and the service was no charge. Beautiful jewelry and kind people! read more

We love this store! They know us when we come in and treat us so well each visit. My hubby has bought my engagement ring and engagement bands here. We also bought my wedding bands here as well. We pop in for regular cleanings and our six month ring inspections as well. Their customer service is exceptional. We have been helped over the years by Danielle and Nicole, but all the staff has been more than pleasant. I highly recommend DD for their customer service and attention to detail. read more

This could have been a 5, but unfortunately Stephanie didn't want our business. My husband and I are coming up on our 10 year anniversary and we were upgrading my wedding ring. With everything going on with local business being impacted in these trying times we wanted to find a local, quality, and reputable jeweler to do business with. I found Diamonds Direct based on the high reviews, so we decided to drive from Sarasota to St. Pete to look at the store. We visited the store in December 2021 and met Stephanie. Initially I really liked her and wanted to give her our business. I told her that I was waiting on another local jeweler to show me some design ideas, but one of the wedding sets we saw in DD that was platinum was something I really liked. She wrote down my contact info and details on the ring I selected. She set expectations with me that she would reach out after the holidays. That timeline was fine with me since it was Christmas and I understood how busy she was. Then after Christmas I reached back out to Stephanie (she never called me) to follow up on the setting I liked and wanted details on pricing. She sent me a quote for a completely different ring in white gold and smaller diamonds. I explained I wanted platinum and BIGGER diamonds. She was going to see what she had and get back to me. While waiting I even created a DD account to put rings I liked on my wish list and texted her to tell her I created a wishlist and wanted to come in on the weekend to see rings similar to things I saved. She texted me back looking forward to seeing us. That weekend we drove to the store on a Sunday and they were closed. NOTE: Nowhere in our conversation did she bother to tell me they were closed on Sunday so we basically drove to St. Pete for nothing. I was so disappointed. I really wanted to give this local company our business, but this whole ordeal was a complete turnoff. Needless to say we went to a completely different jeweler (that wanted our business) and upgraded my diamond engagement & wedding band. read more

Great service, so friendly, they know how to do business the right way. Would recommend this place to anyone!

I brought my ring up here after I realized the center diamond to my wedding ring was loose and DJ was so kind. From start to finish he got my ring checked in and had it ready to go - good as new within 24 hours. Although I didn't buy my ring from here they had no problem helping me out. They will definitely have my business in the future! Thanks again DJ! read more

Love popping in for a special piece also Karon takes care of all my vintage and antique pieces! Important note to make sure to get a diamond dazzle stick I'm on the road a lot and love using this to clean all my pieces make them like new again! Xo CC read more

Diamonds Direct - Diamond dazzle stick! - Jewelry Near Me - St. Petersburg, Florida

DJ and team helped me understand the key differences between all diamond intricacies in my price range. Extremely helpful and patient and I didn't feel pressured at all to buy. Best diamond store in Tampa Bay! read more

Diamonds Direct has been my jeweler for over 40 years. Outstanding, unique pieces. Superior customer service. Locally owned and operated. Buying jewelry is a luxury, you need to trust your jewelers, I trust Gary and David, I won't purchase jewelry anyplace else. read more

Very nice people to deal with and very quick service I brought a gold chain to them that had a broken clasp and they had it done the next day as promised! read more

Their customer service is exceptional. I highly recommend DD for their customer service and attention to detail.

On the advice of my boss JP we went to Diamonds Direct in Sundial on Valentines day to pick out some gifts for our 3 daughters and unbenounced to my wife i had a plan for her as well. They helped us pick out 3 different Alex & Ani bangles for each of their personalities. While Elizabeth was on task selecting these, I was casing the joint for the perfect Valentine gift for my honey. She is a diver and loves the sea I quickly found a great sterling silver pendant of a baby turtle hatchling I had them put it on a 18" nebula chain made by Officina Bernardi She was surprised and the girls all loved their bangles too We were greeted but not over whelmed by the staff. we were offered Sangria or Stella while we shopped. Sangria Saturday yeah! read more

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I had such a pleasant experience! I'm getting married in a few days and scheduled an appointment with Nicole to get my ring cleaned up, checked, and ready for the big day. I felt so welcomed and she really took the time to answer any questions I had. I picked my ring up a couple of hours later and my jaw dropped! It looks just as pretty as the first day my fiancé proposed to me! They did an amazing job! Stephanie, Nicole, and Zita were so sweet and helpful! Diamonds Direct is definitely my go to jeweler in Tampa Bay! read more

Diamonds Direct - Jewelry Near Me - St. Petersburg, Florida

Have Known this family run business for 20 years Thank you Diamond Direct for delivering my beautiful diamond earrings read more

Oh, my! We stopped in yesterday to their new location in Sundial. They were having an opening celebration complete with champagne, mimosas, and the TV crew interviewing (former) Mayor Rick Baker. The diamonds are exquisite and pricey, but lovely to look at and hold. What I liked best is that they have quite a few nice gift ideas for men ~ this place will see me shortly before next Christmas when I will choose from pens, cufflinks (and other jewelry for men), dresser valets, etc. I think they should do well in their new location, as they are now located in an exciting area (Sundial Shops) that is sure to attract a LOT of downtown residents and visitors to the city. read more

My husband & I were referred to Diamonds Direct when shopping for a new engagement ring after my original ring was destroyed in an accident. Both my husband and I cannot say enough positive things about this jewelry store; from the moment that we first contacted them it was a seamless process from the beginning to the end. The associates at Diamonds Direct are extremely knowledgeable & helpful. We never felt pressured to purchase anything or pressured to go above our budget; because of this, the customer service was unlike anything we have ever experienced. The Diamonds Direct staff was very patient as they showed us the many options that worked within our budget. My husband and I will continue to purchase from Diamonds Direct for all of our future jewelry purchases; they surely gained a customer for life. Truly the best jeweler in all of Florida! read more

Diamond's direct has been very accommodating and helpful in helping us choose and order our engagement ring and wedding bands. They are very pleasant and great to work with- regardless of which staff member! Thanks for all the help and we hope your experience is as enjoyable as ours! read more

Diamonds Direct has been so wonderful throughout the design process for our engagement ring! I came in with very specific ideas about certain design elements, yet no idea how to incorporate them all into one ring. Robert worked with us and immediately understood my vision, unlike any of the other jewelry stores we visited. He was able to show us a similar ring within 10 minutes of entering the store. He then helped us custom design the exact ring I wanted, right down to the rose gold bridge and pale pink accent diamonds. He was so patient with us and always available to answer our many questions throughout the process. We ended up with a stunning ring within our price range. It's absolutely perfect! I could not be happier with the end result! Thank you so much for the wonderful experience, and the most beautiful ring which I love and will treasure forever! read more

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I have been a customer of DD for 20+ years. They are the most knowledgeable and professional jewelers you will find. Beautiful inventory and very affordable. Definitely recommended. read more

What an amazing experience! Just celebrated my 39th wedding anniversary and my husband took me to Diamonds Direct to buy my dream ring. Aimee waited on us and was extremely helpful, especially since I had no idea what I I was looking for, nor did I have any knowledge of cut and clarity. She educated us on store itself and where their diamonds come from and they way their jewelry is made. Beautiful store, well secured with police officers and a glass of wine, while I decided on a gorgeous 3 carat halo ring. I was so impressed with the whole experience and will never go anywhere else for jewelry. Thank you Amiee! read more

Made a custom diamond necklace here and had an extraordinary experience with Nicole and the team. She spent hours helping me design a piece I adore in my price range, and let me take my time exploring options without pressuring me. Will absolutely come back for any other jewelry needs, cant recommend them highly enough! read more

David and the staff went above and beyond. Got a beautiful ring at a great price. Was treated like a friend and the service I received was beyond reproach. I won't shop for jewelry anywhere else. read more

From helping my son with his engagement ring design, having my necklace fixed to appraisals, I have relied on Karen's help and expertise every step of the way. There is no pushiness, no hard sell, just an honest person helping you in whatever your purpose is. I can't wait to work with her again (and again)... Thanks Karen! read more

The guys here are great. went in with my lawyer to help him buy a nice watch. He had his eye one he has seen earlier. He wanted my opinion and I told him to buy it, great watch, great deal. read more

Best place to get great diamond. David was working with me to get me 1.5 carat for my wife. Best design ever. Garry (owner) was on heat to help answer any question I head. Serviced my Rolex too. My brother got one (used) too. Prace was best in Tampa Bay. It looks brand new too. read more

Diamonds direct is by far the best jeweler in town. Their family owned and operated establishment makes you feel right at home when making important jewelry buying decisions. I have purchased all of my favorite pieces here that I will pass down to my daughter one day. I will only continue to buy memorable, beautiful and the best quality jewelry here. read more

My wife and I recently celebrated our 30th wedding anniversary. We wanted to keep her original marquis diamond and incorporate some additional diamonds into a new setting. We worked with Karen and Sharon to design the ring. Both Karen and Sharon listened closely to what we wanted to achieve and in consultation with my wife designed a ring that seemed to achieve our desired look. At this point, master jeweler Brian became involved. Throughout the process each of these wonderful people communicated regularly with us on the process and timeline. Yesterday we picked up the new ring and we were absolutely blown away with their creation. The ring is absolutely gorgeous and exactly what we were hoping for when we first walked into their store. The entire experience was enjoyable and when Brian brought out the ring yesterday we could see the pride each of them took in producing a ring that will mean so much to us for many years. I am grateful that we found this jeweler and will be back again for all our jewelry needs. I will recommend Diamonds Direct without hesitation. read more

Beautiful store! I love how they treat everyone that goes in there whether you spend $20 or $50k like you are the most important person. Their customer service is amazing. They always go above and beyond read more

My Daughter and I love this store. Such a great selection of Jewelry !! We Love Katie she is awesome and so helpful

Diamonds Direct is the best place to buy jewelry in the area! The shopping experience is enjoyable and the selection and quality of jewelry is great. I've bought multiple gifts for my fiance there, including her engagement ring and wedding band. The new Sundial location is so nice and the staff is very helpful. David helped me select the perfect engagement ring and Danielle has helped me put together multiple gift packages. They even special ordered a Indianapolis Colts Alex & Ani bracelet for my fiance! Diamonds Direct is the only place to buy jewelry! read more

My wife and I went in hoping to get my wedding band and her engagement ring and wedding band resized. I was able to get my wedding band resized and they did a very good job on that which is why I gave them 2 stars instead of 1. They said instead of sizing hers it would be a good idea to get them soldered together since she wears both of them. So we went with that and 2 days later went to pick them up. We checked them out and they looked beautiful at first since they had just cleaned them. A little while after we left she noticed that the rings weren't soldered on straight. She showed it to a few of her friends and they noticed it wasn't straight too. My wife was so upset that she didn't want them to re-solder them because she was afraid of them messing it up again. It was a Saturday so I went back on Monday and asked for them to un-solder them and if we could have our money back for it since they didn't do it correctly. The lady there said probably not since they do the soldering by hand but she would ask and call us back. She also said they weren't charging me for the un-soldering. I would hope not since they were they ones that messed it up in the first place. Later Monday night they left a voicemail and said we couldn't get our money back and would call me when the rings were finished being un-soldered. The next day she called and left a voicemail saying they were ready but we were out of town so I went in the day after to get them. I asked again about getting our money back or at least getting them resized (which is what my wife wanted done in the first place but was pressured into the soldering) but was told no. We looked at all the 5 star reviews of diamonds direct before we went there and hoped that they would do a good job but that wasn't the case. We were hoping to be able to come back someday and buy some of the beautiful jewelry they have but we won't because they couldn't fix their own mess up. read more