Website says emergencies and walk-ins welcome however does not mention you must have that emergency…read morebetween certain hours and only if the emergency patient quota for the day has not been met. Make sure you call ahead before you go because the front desk is not nice about it nor cares what your emergency is. The front desk also does not allow you to speak to a hygienist about how to manage your emergency until an appointment is available the next day. Do not rely on them for emergency dental care.

Posting this a few days after to give a true review after healing! Disclaimer: Even though I work…read morein dentistry, I still have dental anxiety. Dr. Sollenberger and his assistant Allison really did a great job from start to finish with my first ever dental implant! Numbing went so great I didn't know he was done and looked to see when he was going to start. When I felt a tiny little discomfort he listened and numbed the few remaining accessory nerves and I felt nothing. He talked my anxious self through the steps which helped me a ton. Thanks again Dr.David Sollenberger for making it an easy painless process! And big thanks to Allison for being so comforting and informative as well!

I have used Gooch Family Dentistry for me and my family for years. The office staff is always…read morefriendly and helpful. They make me feel at ease during procedures and always looking for ways to make me feel comfortable. I used to dread the dentist, but they changed that for me.

I am writing this review based on my sister's experience working at this dental office, as well as…read morewhat she shared with me about the workplace. My sister is a Black woman, and the way Black employees were treated raised serious concerns for me. She also described what she felt was unequal treatment among employees. According to her, one white employee was allowed to contribute very little to the workplace without facing the same level of scrutiny or consequences as others. This created concerns about favoritism and unequal standards. I also learned about another Black female employee who reportedly passed out after being exposed to blood. She continued working there afterward but was reportedly fired approximately a year later. This raised additional concerns about how Black employees were treated. It seems to be a pattern with Black individuals in general. Seeing Dr. Gooch wearing a "Gulf of America" T-shirt also made me uncomfortable and contributed to my concerns about the workplace environment. Based on my sister's experience and what she shared with me, I would encourage anyone considering this office to carefully consider their options.

I was referred here by my dentist to get my wisdom teeth removed…read more The positive: - Making an appointment was pretty easy, they were informative on what to expect and what to bring with me (ID, form of payment, somebody to drive me home from the procedure) - the facility itself is very nice and clean. The building looked new, had some nice Christmas decor, and cozy details such as a blanket for the patient in the consultation room. - the technology they have is great and very up to date, especially compared to the average dentists office. The consultation room has a gigantic TV that they will pull up your pan X-ray on, allowing them to show you exactly what they plan to do. - because my pan X-ray was a bit old and had been the old printed type (not digital), they were nice enough to repeat an X-ray on the house prior to the procedure. This allowed the oral surgeons quickly figure out that what looked like a cyst on an old X-ray was simply an undeveloped wisdom tooth. - the oral surgeon had a nice demeanor, was great at describing the procedure. He also is very skilled at what he does, the surgery went well without any issues and I had a prompt recovery. The negative: - It took over a week to get a call back from their employee in charge of finance/insurance to get details about what sort of out of pocket payment I would be looking at after my dental insurance coverage. - the front desk person was under the impression that I would need "general" anesthesia. I don't think the front desk people fully understand the difference between general anesthesia and light sedation. - the oral surgeon spent very little time on the consultation prior to the procedure, and I felt as though I was almost forced towards going under sedation for the procedure rather than being given information on doing only local anesthesia. I felt as though I had no information and no choice on the matter. I was only getting the top wisdom teeth out so from speaking to friends in the field, local anesthesia could have been a viable option. - the person I asked to drive me home was given post-op instructions due to me still being sedated. Since this was just a routine wisdom tooth removal, it would have been nice to hear these instructions myself prior to going under sedation. Overall- I enjoyed my experience here, and the wisdom tooth removal surgery was successful. The oral surgery team here is very skilled, and I was healed up enough to go back to a regular diet within 3 days of surgery.

Professional, while putting patients at ease. McKay is vary well known for the produces he…read moreperforms. I have had apicotomy, tooth extractions, bone grafts, and recently an abcess taken out and drained with Dr McKay. He does quality care in a comforting environment. All procedures were successful with Dr. MCkay.

After I posted my original review, the dentist wrote off my remaining charges. Nearly a year later,…read moreshe messaged me to ask me to update my review to reflect this. I am doing so. This does not change the fact that I lost a tooth and had to deal with two days of excruciating pain. The memory of it still makes me wince every time I drive by their office.

My former dentist is retiring so I needed to get a cleaning done. I went here and was met with…read moresmiles and greeting on my entry. The hygienist was very informative and checked all boxes for cost and expenses that I needed as i inquired on certain issues. My cleaning was done with care and after she was done Dr Wiley came in and gave an additional check up. Both were professional and polite. I do recommend this place.

A few years ago I was telling my nurse at another DR. Call Dr. Vance. So for another month or so I…read moredialed his number..so I'm looking at the phone and I said who dialed the number? I made the appointment and I still didn't know who dialed the number. I got there I was shaking, shaking I mean scared. Dr. Vance looked at me he said I can see how scared you are with just exrays. I made it through with Dr. Vance and his beautiful nurse. And so my journey began. I had not been to a dentist not even to take someone for an appointment. Y'all I was to scared to cry. Dr. Vance I had never met anyone like him. My appointment was in the afternoon and for him to still be as wonderful as he was still just wonderful. And I can't remember the beautiful caring nurse name. She helped me so much. Y'all I knew this was going to be a long process. If Dr. Vance could see my fear and make me feel at ease for just pics of my rotted out teeth. I remember I was trying to get food and chewing and teeth breaking as I'm eating. Sooo many years of people staring at mumble nasty comments. My family didn't treat me no different. But I tried to distance my self from the staring and this kid I was working at a grocery store and I would hear his song all I want for Christmas is my 2 front teeth. I suffered silently and I hated me because I was a coward and I wanted to be brave. But God say peace be still. My day was coming and it had my savior Dr. Vance....more later on my journey to be beautiful not to the world. But myself first. And my family they say they weren't embarrassed but I knew they were.....more soon.

After Years of being afraid of going back to the Dentist , I finally mustered up the courage to…read moremake an appointment with Dr. Vance Based upon the Extraordinary Reviews. He did not disappoint. I was super embarrassed, but Dr. Vance didn't judge me at all. What was even more shocking was that he was able to get started right away. I am happy that I found a dentist to restore my dental health back to where it should be. This is hands down Best Dentist in Birmingham. Dr. Vance and his Staff are Extremely Friendly and Accommodating. They make you feel very comfortable during your Entire visit. I 10/10 Recommend going here.

I called to see if I could get in for a. Cleaning and checkup and I called another dentist they…read morequoted 129.00 this dentist quoted 299.00. ! I go to UAB dental school it's only 75.00 it is hard to get downtown but this dentist can't even do a cleaning till February 11th ! My sister was a dental hygienist and she did all cleanings ! The dentist only did the checkup and looked at X rays! Then tells you what dental work is needed . If a simple cleaning is 299.00 at this dentist I suggest you find a dentist that's not a scam!

Great staff and dentist. I've been going to Valleydale dentistry for over 10 years. Always…read moreprofessional.

I've used Double Oak Mountain Family Dentistry for pretty much my entire life! I refuse to change…read moreoffices and use to drive from Georgia just to see them. They have done two root canals and a crown for me and have been extremely patient and tentative to all my questions and needle phobia.

Was a patient here when I lived in Alabama. Never a fan and has many issues. Moved seven years ago…read moreout of the state and they continue to harass me even though I have repeatedly told them I'm no longer a patient. Frustrating.

My husband has always been tentative about dentistry in general, due to negative childhood…read moreexperiences in the past. Unfortunately, he was also blessed with less than perfect teeth. But, fortunately he had the good fortune to meet Dr. Rob Harradine who not only is an excellent dentist but has a calming and reassuring presence about him that makes anyone feel that they are in good hands. His thorough explanations and witty "bedside manner" (chair side manner?) makes anyone relax and know that they are well taken care of. And, the added benefit of having this husband/wife team of both dentists in the same location (Dr. Kimberly Haradine) is a bonus! In addition, the office staff is incredible and friendly...what is not to like??

Robert Harradine, for THREE MONTHS, while Snapon unit was being made, he withheld a protective…read moretemporary denture for me to wear in meantime to protect the 5 protruding dental implants in my upper gum! All meals were eaten for three months via metal implants and inflamed gum. He talked me into getting a SnapOn denture. He was fully paid upfront the amount he indicated on his quote. As well, he won't give the receipt that has been requested twice. It appeared he knew little about SnapOn dentures. He yanked and pulled when trying to remove it from my mouth. Very painful. Very wrong!Pressure on implants is one reason they fail. Replacing implants is $2,000 each I was told at his office. I googled information on how to painlessly and easily remove a SnapOn denture. Discovered the 'Remover Tool' used for these purposes. Two for $5.00 at drug store. No pain. No threat to implants. When Impressions were taken of upper and lower arches in mouth to start making the SnapOn, the upper impression had to be re-taken. When SnapOn arrived it had a gap where food enters the denture and gathers around the implants and irritated gum! The wrong impression was sent to create SnapOn denture! Rob Harradine's idea of solution for that gap in denture? Do oral surgery and pull down the gum to fill in the gap! Denture should be replaced with well-made denture. Denture is removed at least 5+ times each day to remove food, and to clean it and the implants. As well, the rough, outer surface of the denture wasn't smoothed or polished. It rubs against flesh inside mouth. He didn't tell me upfront about 'snap maintenance plan'...the snaps have to be replaced at $55 each. Snaps are a small nylon plug used at connection point of denture to implants. According to a Surgery Center where SnapOns are handled, Snaps will wear out because of on/off action. Depends on how often. 2, 3, 6, 9, 12 months. Maybe Surgery Center's information is wrong? Rob Harradine lacked connection/awareness of what was actually happening in my mouth. Aesthetics... had to wear a mask for the three months. A temporary denture should have been provided. Much pointless, needless pain by eating with bare implants was experienced. No dental or medical reason for it. Heard him tell his assistant he has to remove an implant. From not protecting it with temporary denture?? He hasn't corrected any of these flaws, or finished the case. He won't respond. I requested my dental records two times...no response. Asked for explanation of why he let me eat with the protruding implants. No response. After denture was 'finished' he told me, "When a person goes without teeth for a long time, when they finally get teeth, the person is so desperate they will take anything." Mocking me. He also told me...when a denture isn't worn, the face can sag. Yet, he subjected his patient to both of these situations. Cruelty. Abuse. Deceived. Lied. Misrepresented. I now wear Dr. Harradine's broken denture that he should have willingly replaced. Inflamed gums. A good recommendation could not be given about Robert Harradine after this terrible experience. He's had plenty of time to step up and provide a well-made denture or a refund. He won't respond. He only imagines he is untouchable.