A perfect carpet cleaning service, from the simple and quick sceduling procesess to the rug…read morecleaning service we had jerry preform. They picked up our area rug after a friend's pet urinated on it. Jerry promised a rather quick 4 day turn around time. The area rug came back today as promised it looks great and most important smells great no trace of any foul urine smell like it had before. I used my yelp deal and got it all done at $120. This company is a great find with excellent rug cleaning service and an even better customer care do not hasitate to use them.

Very unprofessional, difficult to deal with. I scheduled a cleaning, and when I called after they…read morefailed to show up, they simply said they are no longer serving clients in my area. I would definitely stay away!

Triangle legacy helped me with a plumbing problem, painting, and a bathroom remodel. The work is…read moreimpeccable. The owner, Andrew, is very professional and his staff is a well. Andrew explained how long each job would take and he was very reasonable priced. Outstanding work. I would recommend Triangle Legacy for whatever need do. This is my new and improved bedroom. Triangle Legacy does great work.

We recently purchased a new home and the home inspector recommended that we have a sloping floor…read moreinspected. Andrew came recommended to us by our realtor, so even in the COVID pandemic he came over to check it out. We thought maybe he'd have to open up our floor, and expected this to potentially run us a lot of money. He was able to diagnose that we didn't have any major issues, with minimal disturbance to the floor, within 15 minutes of being here. He had obvious knowledge of the era of home that our house was and the nature of how they built it in order to determine that the floor would be fine. We were greatly impressed and happy with his assessment, and would certainly contact him again if a need arose.

Our office was on a tight schedule to close their current location. I tried calling a couple of…read moreplaces before Chappell's. One didn't answer the phone, not even an automated machine, the second couldn't accommodate my time line. Then I called Chappell's and an actual person answered the telephone! She was not able to connect me with Tonya immediately and took a message, but I had a call back within a few minutes. I knew I was giving late notice, but Tonya was able to get me in before the end of the month. They started on time and were able to shift gears as the office was a bit worse for wear. She came out with a carpet cleaner and we were able to go from a basic clean to a deep clean with carpet cleaning at a very reasonable price. I was pleased with how everything looked and I highly recommend Chappell's Cleaning Services.

It took me a while to write this review because I was internally battling with whether or not to do…read moreit. As I was preparing to move into my new home in February 2021, I decided that cleaning the home was not something I wanted to deal with during the move-in process. After doing research and reading through reviews, I decided to go with this company. They are definitely more expensive than other cleaning companies in the area but I figured it was due to them being thorough. On the day of the cleaning, I allowed 3 of their staff, including one of the co-owners, into my home to clean the vacant house. I had other tasks to handle so I left them in the home and came back an hour later. Upon my return, Mr. Chappell started walking me through the home (in a rushing manner), directing me to give the okay for each room. I informed him that I saw dust in several places as well as the floors not completely vacuumed. After he walked away from me, I had time to review the cleaning more thoroughly to discover that there were several areas their team had missed. When I informed him of the continuous issues I kept discovering, he told me that I cannot go back and say something needs to be corrected after I've already given the okay. I politely informed him that he was not going to tell me what I couldn't do in my home and that I would not have had to request better cleaning if his team had done it properly in the first place. Words were exchanged and his team corrected the problems but by this time I was frustrated and ready for them to leave my home. He subsequently called me and I thought it was to apologize for his tone and the inadequate cleaning services they had offered. BUT NOPE. He called me to tell me that he wanted to up-charge me $50 for cleaning my EMPTY refrigerator since it wasn't on my already $500 cleaning bill. At this point, I requested to speak with his wife, the other co-owner, who I had previous correspondence with. I explained the issue to her and she agreed to waive the refrigerator cleaning fee and give $40 off. I was exhausted by the whole situation and ready to just be done. To add insult to injury, I had an exterminator come in the same day and I told him about the cleaning service. He looked around and said the home didn't look thoroughly cleaned and it didn't even smell like any cleaning products. I would have left the situation alone if I didn't have to bring a friend in subsequently to help me actually wipe the inside and outside of my cabinets, thoroughly clean the bathrooms him and his team were suppose to clean, and numerous other cleaning tasks that should've been covered by their services. After speaking to several people about the situation, everyone told me it was important that I wrote this review because I would have done things differently myself had I known this level of service would be provided. Talk about a making a moving process more stressful and $450+ wasted. My hope isn't to scare people from using this service but for them to understand the impact they had on my moving process. I ended up pushing my move-in date back a week because I had to find time to actually clean up behind them.

This company and this man were just incredible to me. The…read moreservice provided yesterday included deep cleaning two tile floors, two rugs, steaming and deep cleaning of two large couches that really needed it and a cloth chair. This is the best I remember my kitchen looking. The couch is probably five years old and is unrecognizable to me, it somehow looks fully and fluffier than when I bought it. The whole job was terrific as were the interactions with the team. Their friendliness, kindness and product added so much; I'm very grateful.

I had been putting off getting my upstairs carpets cleaned because I work full-time, but quarantine…read moregave me some time to get household needs done. I found George through Angie's list and Yelp and decided to give him a shot. He came out the next day and was in and out in no time, leaving behind what looked like brand new rugs! He is very professional and the nicest guy around. I will definitely hire him again and highly recommend him. He also does pressure washing and other things, so may have him come and do my deck too. In this day and age, it's nice to still find trustworthy people who stand behind their work. George is that guy. Don't hesitate to give him a call. You won't be disappointed!

My rugs and carpet turned out beautifully after John cleaned them. He even removed stains other…read morecompanies failed to get out in previous years. He he is thorough and an excellent communicator about what needs to be done and what he will do. He is also upfront and clear about the price for each room allowing the customer to remove rooms before he begins. He was more thorough than anyone we've used before. I am comparing him to three other cleaners (I rated the other companies service from excellent to avoid.) I will definitely use him again.

We have used Deluxe Carpet Cleaning for over 30 years and have never been disappointed. No matter…read morehow dirty the carpets are, the owner (John Stickley), can magically make them look like new. We moved into our home 35 years and still have the original white carpets in many rooms and John cleans them up beautifully every time. He does an outstanding job. We highly recommend him to anyone who desires excellent carpet-cleaning service. The Johnsons - Bowie, MD.

Biggest mistake ever; we hired them once and thought it fine; fast forward we moved to a new house…read moreand I wanted the furniture cleaned bc I know when we listed the house people were probably all over the furniture. The suction on the machine so strong fabric and fibers came loose. Arm chairs from Arhaus costing $600 a piece now with loose fabric, a new sofa from Arhaus just 8 months old, 12k loose threads, didn't dry for over a day and chemical smell, color transfer on throw pillows, stain on carpet. Absolutely do not hire this company, they were not apologetic and told me that's just the way it was and former stains popped to the surface, so ludicrous. They wanted to come back out, and do this mess again? No thank you. I just washed the pillow case before they arrived there was no stain before. Bottom line: Don't do it, so annoyed

Used their service to clean my large couch. Service was excellent and staff were very professional…read moreand efficient. Very responsive.

Another great review for Jose and crew! Utilized them again for a move out cleaning including some…read morerough looking hardwood floors after removing carpet. They did an amazing job and the place was move in ready! Fast and reliable service. Thanks again!

Great experience using Jose and his team to clean my condo and will certainly be using them on a…read moreregular basis. He was responsive, friendly and left the place spotless! Highly recommend!! Thank you Jose!

I would highly recommend and appreciate the services,Daniel is very professional and knows how to…read moreclean very dirty carpet.he did good work.he did the great work as he told me over the phone.when I moved in a new place carpet was dirty and looked it was never clean but he make it like new.i am feeling happy with their service.

Great job and services. After I got delays from other companies, he came out the same day and…read morecleaned a stain out of our wool carpet that no one else wanted to. Highly recommended