I cannot express my extreme dissatisfaction with Diamond Residential Services enough. My experience with this remodeling construction company has been an absolute nightmare from start to finish. I paid over $15,000 for a project that was never completed, leaving me with nothing but frustration, disappointment, and an empty wallet. As an elderly individual, my health is fragile, and the stress caused by Diamond Residential Services has had a severe impact on my overall well-being. I served my country faithfully, sacrificing for the greater good, and deserved much better treatment than what I received from this company. They promised timely updates and regular progress reports, but it quickly became apparent that their commitment to customer service was non-existent. Phone calls were ignored, messages left unanswered, and promises broken. It felt like I was constantly chasing them for even the smallest bit of information. The incompetence displayed by the company was astonishing. Not only did they miss several agreed-upon deadlines, but the workmanship was shoddy and subpar. The so-called "professionals" they sent to my home turned out to be a bunch of ex-cons and seemed to lack even the most basic skills required for their trade. The craftsmanship was sloppy, with obvious mistakes and corners cut at every turn. But what truly takes the cake is that they simply abandoned the project before completion. After taking my hard-earned money, Diamond Residential Services left me with a half-finished mess that was far from what was promised. Despite numerous attempts to reach out and resolve the issue, they have shown a complete lack of responsibility and accountability. It is clear that they have no regard for their customers or their satisfaction. In addition to the financial loss, the emotional toll of dealing with Diamond Residential Services has been immense. The stress and frustration caused by their unprofessionalism and lack of integrity are immeasurable. I entrusted them with my home and my hard-earned money, only to be left high and dry without any resolution or recourse. I implore anyone considering using Diamond Residential Services to steer clear at all costs. Save yourself the headaches, the heartache, and the financial loss. This company is an absolute disaster, and I wouldn't wish this experience on my worst enemy. They have proven themselves to be untrustworthy, unreliable, and incapable of delivering on their promises. read more