Cashier was not friendly at all. We needed to say Thank you to her, not her saying Thank you for…read morebuying at the their store. I don't like rude. They do have a lot of rv necessities.

This place is amazing and the service is outstanding! Sid helped us troubleshoot and fix our…read moretrailer lights and of course they had all the parts we needed. Can't recommend this place enough!

Some misunderstandings at first but store manager is working to resolve as i get information from a…read morefriend that made temp repairs.

Calls like a Bill collector... I literally jsut reached out yesterday and on that first call she…read morewanted my name info email when I was coming in.... Its like lady I called to ask the questions. Trailer quality is extremely low for what they are asking. Seems poorly weilded, tube beams. 10 gauge steel. This is the TEMU of trailers and they are asking top price. Called me several times after not getting the hint.. No cash break on price then no sale. Your loss not mine based on the terrible quality I have seen so far in IF. Mike was a clown. Not sure what he is beside the trailer Janitor. Caould budge on price had to transfer for questions. The Trailer Usher Max.

South Bound Trailers LLC…read more Last week, I was on my way to go camping, towing my travel trailer with my precious, scared and howling cat and the anxiety ridden dog of mine. all in the cab of my truck. Verizon kept calling me to handle their major mishap on erroneously adding two more lines to my account (why????!!!!) AND the trailer brakes were not working. I hung up with Verizon and pulled over. I couldn't figure it out. I called South Bound Trailers in Rigby, ID in tears (and fears), he gave me directions, I pulled in, and the two guys there fixed the issue right away. Even put a missing pin in the hitch. I had no money on me. They didn't care.. they fixed me up for free and sent us on our way. I can't say enough, how incredibly rare it is, to find a business that would go out of their way to help a stranded old lady, her old cat and anxious barking dog with hubby eventually catching up in our other car. I will forever be grateful AND take my trailer in for repairs, whenever needed. They are right off the 26 on the west side of the Hwy, but ya have to go past that and get off the Menan exit. It was a bit of turn here, turn there backtracking about a mile, but worth it! such nice guys. Thanks for making an otherwise stressful and possible cancellation of a camping trip into a stress free, no worries trek! I highly recommend them!!

Southbound trailers has really been great to help me with two different trailer issues this year…read more They found cost effective solutions that ended up saving me time and money. I would definitely use them again!

Worse place to purchase anything. I can't believe anyone would give this place more then 1star…read more After they had my 43ft 5th wheel for over seven months and did no repairs they then said it was out of warranty even though it was under warranty when I gave it to them . Trust me if you purchase from them you WILL be sorry

I purchased a new Winnebago from this dealership in March. As I write this review in late August,…read moreit remains on a service lot. It's been there for a better part of the summer. I've never been able to use it, in fact, I don't know when it will be returned. To make a very long story short, Smith RV lied about the age of the vehicle. As a result, it's in service with extensive weather damage. Work is currently being done by another Winnebago dealer in Boise. They've replaced everything from the automatic jack to the lower half of the slide-out. Smith RV is completely MIA. When I initially contacted Winnebago and found out about the age of the vehicle, I confronted the General Manager. Her immediate response was "it's not illegal." To underscore that point, she restated it several times. This was witnessed by a passenger in my vehicle. The call ended with a promise to follow-up, but I never heard from Smith RV again. From that point forward, the GM wouldn't accept or return my phone calls. Unfortunately, it doesn't end there. The servicing dealer discovered two unsecured batteries in a metal storage bin with the propane tanks. The batteries were installed by Smith as part of an upgrade package. According to the tech, they could've easily tilted, sparked, and caused an explosion. The camper is designed for off-road use, so this is a strong possibility. For that reason, it's not even road worthy. At this point, I don't expect Smith RV to act with any level of integrity. Actions up to this point dictate otherwise. I'm writing this review as a warning to other consumers. It's unacceptable that Smith lied about the age of the Winnebago. It's unconscionable that they then refused to help in any way. It's egregious that they put my life at risk. Smith RV isn't just dishonest, they're reckless. "It's not illegal" is a pretty low bar for any business. When businesses set that standard, consumers get hurt - emotionally, financially, and physically. I'm fortunate the latter didn't happen, but it was a definite possibility.

Made an appointment a week in advance to have a minor repair to our coach. Waited for over an hour…read morein the parking lot before it was even looked at, and then was charged 1.3 hours in labor for a 45 minute fix. Seems a little unethical.

Literally have never been lied to more by a company. I can never get the right parts in a timely…read morematter. And apparently the only way to get them to own up to their mistakes would be to record your phone calls so you can play them back.

They were very patient in help my husband and I find boots that had a good fit. So appreciative…read more And had good suggestions that we wouldn't have known.

It all started out when I called looking for a dump trailer. The lady that answered the phone…read morecouldn't seem to figure out what inventory they had or didn't have. She ended up telling me they didn't have the trailer I was looking for. I went back to their website and found the trailer I was looking for and it was in stock. I called back in and talked to a guy named Erin. He found the trailer in his inventory and took a deposit. He said it was at a different location but would get it sent over the next day. He was going to call me back with a time I could pick it up. He did call back but not with a time to pick up. He told me the trailer had been sold to someone else. I had a bad experience with these people. They really don't seem to know what is going on within their own business. They did refund my deposit but what good is that? I need a trailer. When I told him I would be writing a review Erin told me there could be legal ramifications. Really? Wow. I I don't need the aggravation.