These guys are great to work with. They more about Subaru. Then any one in the mountain west and…read moreif you want to go fast this is the place to get the work done.

Went to Mentor Motors to find a reliable, reasonably priced vehicle for my daughter. From the…read morestart of the experience with their friendly office staff to the interaction with the owner, Cody, to the working out of the financials (with Jason, Cody's father), everything went smoothly. This mother daughter duo felt very attended to and really felt like the staff cared about us. I highly recommend this company!

They were not pushy and very easy to work with! The salesman was friendly! They are reasonably…read morepriced! Would definitely recommend them!!

I bought a used car at Daily Driven and it didn't feel salesy at all. They heard me out, let me…read moretest drive multiple vehicles, answered all my questions about the vehicles history and even brought out the technicians that inspected the vehicles to answer all my questions on inspection results before i purchased. I would highly recommend them in the Idaho Falls area if you are searching for a used car. Beto and his team are fantastic.

Variable Pricing is the new way to describe Bait & Switch. New name, same old con…read more Used car dealers and salesmen have a reputation, and it's for a good reason. Overland West Car sales (DBA Hertz Car Sales), salesman Eric, and manager Cody, fit the reputation to a T. They demonstrate an alarming lack of integrity. Further, they are now armed with the modern iteration of the good old Bait & Switch. Today they call it Variable Pricing, a situation wherein prices can go up or down (UP, who are we kidding) on a minute by minute basis based on demand. Guess what, if you show interest in a car, the car is in demand. From Overland West I received 4 progressively higher prices, in writing, over a 36 hour period. The biggest price escalation came after I informed them I had sold my existing vehicle. If any dealership or salesman demonstrates this much dishonesty, you need to question and verify anything they have said concerning the condition of the vehicle, the deal, financing, and every other aspect of the transaction. Salesman Eric seems to follow the 33% rule. Talk about your own experience, integrity, and honesty 33% of the time. Talk about the incredible integrity and business honor of the dealership 33% of the time. And finally, talk about the car, the very best example of a nearly perfect used car 33% of the time. If the customer balks at any point, give them the old..."You want to talk to my manager?" They can also read a customer. Type of car = luxury, the mark has disposable income - so jack up the price. Payment type = cash or cash & trade, the mark can afford more, so jack up the price. Already sold their vehicle = the mark really needs to make a deal, jack the price yet again. Fortunately, I was not desperate to purchase, and I was willing and able to walk away from the Overland West BS. It turns out I looked a little harder, and a little further, and got a factory certified vehicle with 3 year Bumper to Bumper warranty for just a few hundred more than the final price I was quoted. My recommendation...verify everything, and if you smell a rat - walk away. You want to be the one who got away.

I considered buying from hertz because terry Bolinder works there. I've bought vehicles from him in…read morethe past when he owned cuzs cars. From the start I just had a weird feeling about hertz. With in days of first visiting the lot the manager emailed me, which was entirely irritating and unnecessary. As my time with my rental car was running out I decided to go back to hertz to see if they had anything that I was interested in. All the cars I had seen online had been sold the day before or were in another state. Terry and I decided to run my credit to see what I would be able to afford before bringing a car in from out of state. We were looking at a $19,000 car. Terry came back and told me I would need 15,000 down according to the one credit Union that accepted my application. Something was clearly wrong and an hour later I was at Kia buying a brand new 2023 soul with $4000 down at a $300 monthly payment. I really do like terry as a person, and I wished he worked anywhere but here. I called him after Kia approved me, and he agreed something was wrong for them to need 75% down on a car and said he would investigate it. I haven't heard from him again but I don't entirely expect to, but don't trust their finance options and shop around and try getting financed elsewhere before coming here. I wish I didn't waste a ding on my credit score to figure out something was wrong. That being said even when telling me what financing said, terry was honest and did not try to pressure me to come up with money or to accept the finance offer. I wish this company held the same moral standing he does.

I want to tell you that Wackerli Buick service is A+++ in my experience of over 7 years and…read morerecently with Joe, service coordinator, who is "Tops". They have changed turn-signal lights without charging for labor; they have come to my house for a service call to "haul" my Enclave to the shop and didn't charge and they have shuttled me all over the "IF Valley" w/o charge. My friends, that's what I call "Keeping the Customer Satisfied"! I've read some of the negative reviews and know that I've experienced some of the same issues with other dealerships in IF. A lot of the time it is communications, i.e., between the service coordinate and mechanic, and then between the service coordinator and the customer. I will make Wackerli my first stop for buying a new car, but compare with other dealerships for calibrating their "deal" and keep them honest. My Enclave has been the best car I've owned, and I will always trust Wackerli to keep my "Garage Queen" in top notch condition. The staff at Wackerli Buick have gone the extra mile and "delighted" me with "Black-Belt" Quality! Need I say more? - Bob H/Idaho Falls

We worked with them for a couple of weeks to get our dream vehicle negotiated, along with trade-in,…read moreand I was ready to drive from Montana to pick it up. We then signed a mutual Purchase Order and went to buy it... only to learn they didn't actually have the title! My bank wouldn't cut the check until they had the title (naturally, what bank would take that risk with no title?) so we waited for them to get the title so we could buy it. Yes it was sitting on their lot, but they chose to sell it without the title in hand. While waiting, with a mutually signed PO (a legal document), we learned they had sold the vehicle to another party. Not only is this potentially illegal, it is downright shady. I would avoid this dealer at all costs since they don't play by the same rules they ask you to play by. Very disappointed in the entire experience.

Great buying experience. Norm was very knowledgeable and helpful. The whole buying process was…read morefast, honest and professional. Great vehicle at a great price, would recommend to everyone!

Said they do not buy luxury cars, now they're selling a luxury car with 3x the miles lien had on it.read more

I'm only giving them 1 star because yelp made me. HORRIBLE HORRIBLE HORRIBLE people to work with…read more Very DISHONEST, vey SNEAKY and CONNIVING. They back out in their word, and when we had a problem with them Rich wasn't man enough to talk it out. He hung up on me. They took our car on consignment, guaranteed to sell it in 90 days, when that didnt happen, they went back on their word on what they said they would give us trade in on it. The owner Zahee, hid behind Rich and made him do all the dirty work. Or Rich used Zahee as an "excuse." Rich claimed the owner didn't want to talk to us, which proves what a buch of crooked salesmen they are.DO NOT do business here. You'll regret it.

Kevin is the WORST person to work with! Horrible customer service and accusing us as buyers of…read moremistakes they made. They allowed us to take a truck and then couldn't get it figured out even after a large down payment. They let us use the vehicle for 3 months and then decided to take it back and not return all the money we put down. I will NEVER recommend ANYONE not even a dog to this company. Horrible!

Kent was quick to see us (even though they weren't technically open yet) and went well out of his…read moreway to be accommodating. His wife even ran across the street to grab a carfax for us (thank you!) because their office wasn't quite set up. They were both so upbeat and attentive-- it was really nice doing business with them. The buying process was effortless, and Kent gave me a deal that felt almost criminal! Even after the sale he ensured I had everything I needed, and arranged for another set of keys to be made so I could have a spare. Thank you!

DO NOT go here! The owners will treat you worse than dirt! they don't take care of their clients…read moreand overcharge for work that isn't even done correctly.

Rocky Mountain Motors is everything you would ever want in a used car & truck dealership. They…read morewere fair in their pricing and exceptional in their service both before and after I purchased a used Tesla P85D from them. The owner allowed me an extended test drive with the Tesla and shared his own personal experience driving Teslas. They put new tires on the car and still the price was so fair and competitive when compared to other Teslas I had considered in the past. Would I buy from Rocky Mt Motors again, absolutely!

Absolutely pissed with this dealership, the sent out a bunch of flyers in the mail with a chance to…read morewin a certain amount of money. The flyers said I won a $1000 so I said well may as well call the number and see. The guy would answered the phone confirmed that I won a $1000. Showed up and they handed me $5. And when I questioned them they said "well thats just a sales scheme to get you here". My reply was "pissing people off and trying to sell them a over priced car was you're guys idea of selling more cars"?