Though through circumstances unrelated, we were unable to use the services offered, we were very…read moreimpressed with the young woman who visited us for a "meet and greet". She was caring, professional and she has a genuine love for dogs.

Rose Pet Services was great and very easy to coordinate with. The communication was quick and the…read morerates are lower than others in the area.

Fetch has done a tremendous job with our elderly dog. He has particulars and our sitter took care…read moreof him perfectly! We are so thankful to have such great service.

Fetch!! I can't say enough good things!! I have used 3 times a week for over 3 months! Every visit…read morethey give me an update, and pics of my babies. Which I love and look forward to seeing! They're reliable, trust worthy and consistent. I will keep using them regularly for a very long time. It's worth the $$ to have peace of mind.

Very prompt & reliable - convenient scheduling and billing Responsive to customer needs and pet…read moremanagement/ wellbeing

Do NOT use Sara Lutz Pet Services for your dog walking/pet sitting needs. I never even got to the…read morepoint of having Sara or one of her walkers complete a service for my dog, Luna, because from my initial interaction with Sara, she exhibited nothing but unprofessionalism, disrespect, and dishonesty. I had heard from other people in my neighborhood that Sara herself was not a very reliable person (especially when it comes to communication) and that several of the walkers with her company were also unreliable, dishonest, and disrespectful in clients' homes, but she did have a couple 5-star reviews so I decided to give her a shot. I have since discovered that one of those 5-star reviews on Google is actually from her boyfriend (Zander L.), so is probably not a true or honest review of her services or company. My experience with Sara started with me asking her to explain some of the negative things I had heard about her and her company after she had confirmed all my requested services for the next 2 months. The issues brought to my attention were: (1) Sara is a poor communicator and you can never get ahold of her in a timely manner; (2) her walker Alex (or Alexandra as she is listed on your service confirmation emails) has actually been caught not only lying about the times she is at clients' homes completing services but has also been caught going through their drawers/cabinets/personal belongings and taking/using things in clients' homes for herself without asking first; and (3) some of her walkers treat clients' homes as their own and have caused significant damage to personal belongings, furniture, and walls with Sara refusing to message clients back after the damage has occurred. I never got any explanation for any of these encounters and in fact never even got an answer back from Sara to my initial email asking about these issues. I started cancelling my services about 5-6 days after initially sending the email and let Sara know that I would continue cancelling services until she had responded and I knew I could feel comfortable moving forward with her company. She sent me an email to my cancellation request saying that she was out of town starting that day and would return two days later, but then would respond to my initial email then. First of all, she had to send an email to tell me she couldn't respond to my initial email? That's laughable. However, her supposed return date and date of response came and went, and I still never received an email response from her. This is evidence that not only is Sara a poor communicator, but also blatantly dishonest since she told me I could expect a response from her upon her return and that response was never received. I cancelled a few more services and sent 2 more follow-up emails asking her to please email me back so I could decide if her company was a good fit for my pup and our needs. She still has never responded, so I have cancelled all remaining services and will be looking elsewhere for my dog walking needs. Everything that everyone has said about Sara being unreliable, unprofessional, and an extremely poor communicator has remained true for me. If you can't even get ahold of her when you're scheduled to have close to $5,000 worth of pet services completed with her company, imagine trying to get ahold of her in an emergency. Save yourself a headache and a lot of frustration and do not support Sara Lutz Pet Services. So far Sammy's Dog Walking in the Charlottesville area seems to be far more reliable and professional and much easier to get ahold of.

Rod is the best. It is easy to see his love of animals. Great service and communication!read more

From the owner: Charlottesville Pet Care provides stress free environments for your extended family. Our clients…read moreand animals become apart of our family and we treat them as such.

The experience was even better than we expected. There is nothing fancy about Canine Works but it…read moreis clean and we were impressed, when we visited, with the attention that Mary promised to give all the dogs in her care--and she watches a limited number at a time. Because our dog is about 15-16 years old and is partially blind and deaf--and because we have never left him out of our care since adopting him--we specifically looked for a boarding facility that appeared to be capable of giving him the individual attention he needs. I cannot say enough about the care and attention he received from Mary. She adjusted her schedule to Snoop's sleeping habits in an effort to avoid accidents in his bed. She ordered cordless clippers in order to trim his matted coat. (He can no longer go to the groomer because he began exhibiting seizure-like activity in that environment. We'd had him closely shaved last fall, which worked well during the winter as his hair grew back but we were now likely faced with having the Vet anesthetize him in order to shave him again.) Then she actually knit a simple sweater for him to wear on chilly days after his hair had been closely trimmed. She let Snoop wander around her fenced yard for long periods of time, which is what he likes to do--at a very slow pace--but also watched him closely, either in person, or with the various cameras set up outside and inside the dog areas. She regularly sent us pictures of him so we could see how he was doing and very pleasantly took our regular phone calls to check on him. More importantly, Mary did not hesitate to call us if she had any questions or concerns about Snoop. It was very apparent that Mary really cares about animals and gives great love and attention to those for whom she is caring. Snoop was the dog (we have three) that we worried about the most before leaving on our trip and, in the end, was the one we ended up worrying about the least while we were gone--because we knew he was getting the same level of care and attention we give Snoop--and maybe getting a little more. (And, Canine Works charges a flat daily fee for boarding, with no additional charges for the extra things that Mary routinely does for the animals.) There is no question that Mary and Snoop bonded and there is also no question that if we have to go away again, we'll be leaving Snoop with Mary and Canine Works.

I've been a loyal client through 7 1/2 dogs and more than 15 years. Over the ups and downs of our…read morelives, our friendship and respect has grown to a depth neither of us expected but each needed. After my Dane had to stay two months after my knee surgery, I knew that the family would love and care for him as I would. And they did. And threw a little training in for my safety. The commitment to the visiting dogs, to the Business, and to each other would make it impossible for me to replace. That's my kennel for life! Patti G

Six stars. Caring, professional, responsible service! If you value great communication go with…read morethese folks and relax. You will get a superb clear sense of what is happening with your pets while you are away. Cannot praise this company enough.

We switched to Wagging Tails after using another pet sitting service in the area and having a less…read morethan stellar experience with them. Working with Michelle was so easy. Setting up services could not have been simpler. Whenever we needed a sitter, I would just text her and she would set it up right away. Our sitter was awesome and our cats were well taken care of whenever we were on vacation. I loved the daily texts and pictures we would get. When we moved out of the area, Michelle was incredibly accommodating in getting us our key back. Your fur babies are in good hands with Wagging Tails!

I used the sitter at Cool Dogs for years before we moved to a different place. My cat sitter became…read morelike a friend and cared so deeply for my cats. Highly recommend this local business to anyone.

We've used Cool Dogs for over 10 years for in-home petsitting. Elyse is conscientious and very…read moreprofessional, leaving notes with each visit, sending photos to let us know all is well, and asking questions about anything that may come up while we're away. Best of all, all of our dogs (past and present) and cats LOVE her!!

I want anyone who considers using this Service to know Pawfect Travel Service is a total FRAUD!!!…read more They got my Friend for $2000.00 for supposed shipment of 2 Siberian Huskies from VA to Charleston, SC. The fees were sent in 3 payments as requested by Mike Johnson with a Foreign Accent. Thank God we called Western Union this morning and the last $760.00 hadn't been picked up yet so payment was stopped by Western Union. The Dogs were posted on Craigslist as Free by the same Criminals! Please do not use this Service! Absolute Crooks!!!