This is a great place to get tiles, vanities etc if you are remodeling. Huge selections of…read moreeverything. They have several outlets and this is the most convenient for me. Just redid my bathrooms recently and got all the tiles, thresholds, as well as a vanity here. Service was excellent, there's always someone around to assist. Have also called in to add items and it worked out well too. There's also a 90 day return policy which is really convenient - for tiles especially it's always better to order more than less and not having to worry about having too much leftovers.

Store is good can find good beautiful products but customer service and delivery service is…read moreabsolutely zero! To call and get hold of somebody almost impossible, delivery service is however the 3rd party delivery company does whatever they want.

Wow... The Rockville / Bethesda location is ready for the holidays…read more The store looks fantastic . Very clean and very organized. Tons of stuff for all locations. Very good prices and selections.

I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

There are so many fun things in here! I had no idea what to expect and was ever-so-pleasantly…read moresurprised to find a Sesame Street tote bag, felt Dia de Los Muertos-style skeleton, cute little felt ghosts garland, and lots of other interesting things! It's clean, easy to navigate, with easy parking and checkout, all making for an all-around great experience! Highly recommended!

Hello,Disappointed with my $400 marble table purchase. The wood base cracked under the weight of…read morethe marble. When I visited the Rockville store on Feb 11, 2025 around 7PM, to discuss the issue, the manager's response was unacceptable. He was rude, spoke condescendingly, and treated me poorly. Not the customer service I expect. I honestly don't know how he got the manager job and treats customers like that

Super-cute store with loads of really nice things 'packed' into a space that feels airy and has…read morethat real Med. Sea vibe (I know, because I grew up close to there.) Awesome hand lotions, hair perfumes, Turkish towels (I got a great grape [okay, just plain purple] and pink one that's got teal on the other side -- just beautiful and so soft, ooh, what luxury! Turkish towels are awesome because they take up less space and dry far more quickly than other, thicker towels, so of course they end up both smelling much better and being a lot more hygienic. The orange-scented hand lotion is super-luxe, too, with a rich creamy feel and excellent scent. I got the amber hair perfume. The rugs are really nice, with just enough texture balanced together with softness and sturdiness all together in one piece -- and there is an amazing selection of different colours of these area rugs available, all rolled up nicely in a cool basket. Speaking of baskets, they've got them! The baskets have a real beachy vibe and would be perfect for a day (or a week, or more!) at the beach. They're real sturdy and stand up well on their own, unlike some other floppier baskets or of course beach bags out there .... The baskets are also really good for shopping, too. There are cookbooks, fun cooking and cleaning supplies such as the never-before-seen-by-me ravioli-shaped sponges and oh-so-many things to explore, I wouldn't want to ruin it for you by telling you more! The person I encountered was super-helpful, friendly, nice, accommodating, etc. The parking is plentiful (At least it was when I was there.), and if you like pretty, flowery things, there is also a lovely gardening center just steps away ... plus lots of other stuff nearby to explore in Kensington! Very glad I stopped by! Only thing is: it's closed on Mondays. Oh, and I love the name, too! Olive & Loom -- even the name has texture and beauty in it .... A very 'Yay' type of find, indeed! Just lovely. :-)

Olive and Loom is a good retailer. The owner, Ferzan, is honest and fair…read more I had a good experience, and would buy from her again. Recommended...

Great little secret in RTC! I like going to this shop when…read moreI'm looking for unique gifts. They have home furnishing items for your kitchen and living areas, but they also have great gifts for baby showers. Lots of lotions and oils and they also carry Vera Bradley products. The staff are always super sweet and helpful. I went in looking for a house warming gift and I was shown wonderful cooking books. They can wrap the gift up for you for no extra charge! They also validate parking, which is always a plus when I just want to do a quick pop-in and not have to pay the $4 parking garage fee. Definitely check their hours on their website because it varies depending on the day. Park in Garage A and it's an easy walk over to the shop

I've actually been to monet's cottage before. It would be great if they sold French stuff here, but…read moreit's more like American whimsical cottage core. I love coming to this place for Vera Bradley and Lilly Pulitzer so I don't have to order it and pay for shipping.

We found the perfect, traditional chandelier for our foyer, at a good price, including…read moreinstallation. The installers did a great job, despite having to deal with a two-story but space-restricted foyer. All complete in lessthan one week.

John gave us a great deal on a beautiful and unique chandelier for our two-story entryway. The…read moreinstallation team did a great job, hanging it at the perfect height to both illuminate the inside of the house and to add appeal from outside, through the large front window, at night. It really looks more like an art installation than a chandelier.

Leaving this review for Liam the cashier I had the pleasure of seeing while checking out today…read more He's a bright ray of sunshine on a cloudy day. I love this store location and is worth the drive.

I came in with the intention of getting either a pair of headphones/earpieces or a Ninja device to…read moremake smoothies as I had seen both before in the store. I guess not on this visit as none of those items were even visible anywhere in the store. It was all good though as I left with at least one item I did not intend to buy - a pair of scissors for the kitchen (it was needed). There was only one cashier available at the time of my visit with just a few people in line - it was still a quick in and out.

The lady was disrespectful. She also overcharged for a small service and threw away some things I…read moreowned without remorse. Not a good person to deal with. Take your business somewhere else.

Excellent company that does excellent work. And when they screw up, they make it right without an…read moreargument or excuse. Highly recommended.

Zero quality control. Zero price integrity. I am beyond disappointed. Eva quoted $35 to fix a lamp…read more Considering an entire rewiring kit at Ace is about $14 and a replacement socket alone is about $7 I agreed to let them fix the lamp. Problem 1: At pickup my lamp was tagged $55 for repair. Eva couldn't explain why, said the person was confused but she would charge me $35. Problem 2: Before bagging the lamp and driving back home with my lamp I ask Eva to plug it to confirm it turned back on. The lamp didn't turn on. Clearly it wasn't fixed or checked by anyone prior to calling me for pickup. Eva says leave it and I will have the repair person look again. Problem 3: Eva calls me back and says well the lamp should be rewired to replace the plug and thats going to be $65. I was quoted $35 to fix the lamp. The lamp should be fixed at the quoted price $35. The lamp should have been checked prior to calling for pickup. Complete waste of my time.

There should be a no star option. I took an heirloom lamp there to be rewired. The work done was…read moremore than asked for, and the price increased accordingly. I paid and left. When I got it home and out of the box, it was awful, to say the least. I called the shop, and Eva J there went off on me when I also added that my receipt was ripped half. She started yelling about conspiracies and asked what I was accusing her of. I was not accusing her of anything, just asked a question. She said to bring the lamp back to be re-done. I have had to eat that $90 charge as I will NEVER set foot in that place again and will take my lamp elsewhere to see if the damage can be fixed. Scary person, and I honestly felt threatened by her reaction.

My favorite place to find treasures for my home, from small furniture pieces to color glass and…read moreceramics. The inventory changes constantly and in general prices are very reasonable. The staff is very helpful in helping you find that special item you are looking for. Danger zone for an impulse buyer like me, but love, love, love. Highly recommend you visit.

Fun place to paroose and look for unique finds. There were books, records, toys, jewelry, home…read moredecor, etc. Lots of fragile items, so I probably wouldn't take my little ones as some of the spaces are tight.