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    Diamond Lake County Park

    3.0 (2 reviews)

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    3 years ago

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    Adventure Bound Camping Resorts West Michigan - The pass they said had a code on it to get in

    Adventure Bound Camping Resorts West Michigan

    1.4(17 reviews)
    10.3 mi

    I have mixed feelings about this campground…read more Let's start with the positives. My kids had a great time riding their bikes, playing mini golf, and enjoying the playground. They also loved having the volleyball and basketball courts. Another huge plus was that I didn't get bitten by a single mosquito the entire trip, which was amazing. Food prices were also reasonable. Unfortunately, there were several issues that really affected our stay. We spent the day at Michigan's Adventure and returned to the campground around 10:30 p.m. Only then did we discover we were locked out of the campground. I was alone with my kids because my husband had gone back home for work. I called every emergency number posted at the check-in office multiple times, but no one answered. We waited in our car for about 30 minutes until a seasonal camper kindly let us in using their gate code. Had they not stopped to help, I have no idea how long we would have been waiting. I left multiple voicemails and never received a call back--not even the next day to ask if we had made it in safely. That was very disappointing. Another issue was the pools. They were extremely cold--too cold to comfortably enjoy. The hot tub was only warm, not hot, which is why I allowed my kids to sit in it with me for a few minutes. Staff came over and told us we had to get out because children weren't allowed. I understand and respect that rule, but it would have been nice if the regular pools had been warm enough to use. Finally, I specifically paid extra for a campsite because the website advertised it as having a concrete pad. I prefer concrete because it helps keep dirt out of the camper. When I asked about it in the office, I was told they don't have any sites with concrete pads. I explained that the website advertises them and charges more for those sites. Instead of addressing the issue, the employee responded, "Well, be thankful you don't have one because if you fall, you won't scrape your knees," and walked away. That response was unprofessional and dismissive. Overall, the campground has some great amenities for families, but the lack of emergency support, inaccurate campsite descriptions, cold pools, and poor customer service left us disappointed.

    The crazy part is that I didn't even camp here!…read more I was invited by a friend to use the day pass to the amenities with all of our kids, a few friends, and their kids. I was disappointed right from the moment we arrived. We pulled up to the guard shack and there was nobody there. We had no way of entering the grounds because we didn't know the code to the gate. A staff member appeared to be cleaning up the area around the playground right near the entrance. The vehicle in the front of the line at the guard shack beeped their horn several times over the course of several minutes in an attempt to get the staff members attention. The staff member eventually came over and asked what the problem was, the driver of the leading vehicle stated they wanted to purchase a day pass just like us, but had no way of entering the park. The staff member told the individual to enter their gate code that they were never issued. The driver made the staff member aware of the issue and instead of opening the gate and directing the vehicle to the main office for their needs, the staff member said they'd get someone else to come to the guard shack. I watched the staff member ride a golf cart to the main office, go inside briefly, and walk back outside before taking off in the golf cart again in the opposite direction. No joke, we waited 32 minutes in line at the guard shack to be let into the park, which has never been an issue at any other camp park we have been to. Worst part, we didn't even get let in by a staff member...another vehicle pulled into line behind us, waited with us a few minutes, then came to the guard shack and punched in their gate code for all of the vehicles in line, including myself and himself. Then...we went to the office and paid our way for a day pass. Online it says it's $15/each for a wrist band which I thought was steep before we even arrived, but then the lady in the office tried charging us for 2 extra people even though we told her the number of people in our group...luckily math is a strong suit of mine. She corrected the issue after I told her that her math wasn't mathing, but she seemed irritated that I had her correct it before I would pay. We went to the indoor locker rooms to get ourselves and the kids changed into swim attire and I was seriously grossed out by the entire indoor area (locker rooms, pool, sauna, etc.). It was very gross and that says a lot considering I believe my standards for cleanliness are low. We went outside to let the kids play in the outdoor water park area, which is a newer addition to the park in the past few years. It was nice but was quite literally the only amenity at the park that was worth participating in. The kids had fun for a few hours in the pools and on the slides, but eventually got stir crazy. Oh! And the staff members were constantly roving the water park area, which I thought was odd. Too, I left our belongings on a chair nearby the shallower pool, I went to participate in the waterslides with my kids for 5 minutes, I kept watch of our belongings as they were visible from the water slides and nobody else was in the fenced area of the shallow pool at the time aside from a roving staff member. When I returned to our belongings, my $250 pair of Costa sunglasses magically disappeared. My kids and I decided to leave but went back to the office to get ice cream first. While waiting for the staff member to put on gloves before scooping ice cream (which took her so long to do that I quite literally contemplated leaving and getting ice cream somewhere else), after she got the gloves on, she told me I had to pay at the opposite side of the counter at the front desk before she could scoop my ice cream...why couldn't she tell me that before I waited 5-7 mins watching her struggle to put on her gloves? Before leaving, I mentioned to the lady at the front desk that my sunglasses disappeared and I thought the staff member took them and explained why I thought that. Instead of asking the staff member for them, she told me she could check the lost and found for me while I "retraced my steps"...I laughed at her and told her this place was a joke. Then I left and went home, knowing I'd never waste my money here again. This place is overpriced and the staff members make it so difficult to enjoy it. I'm pretty sure they attempted to scam more money out of me and I'm positive my sunglasses were stolen by a different staff member. Crazy experience and I was only here for 4 hrs.

    Photos
    Adventure Bound Camping Resorts West Michigan - Raccoon stealing from me

    Raccoon stealing from me

    Adventure Bound Camping Resorts West Michigan - The pass they said had a code on it to get in after hours but it did not.

    The pass they said had a code on it to get in after hours but it did not.

    Adventure Bound Camping Resorts West Michigan - Food prices were good I thought

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    Food prices were good I thought

    Salmon Run Campground Canoes & Tubes

    Salmon Run Campground Canoes & Tubes

    3.0(4 reviews)
    15.6 mi

    Been going the last couple of years and there is aways something. First of they don't send payment…read moreconfirmation to you. So of you buy the site or rent anything a head of time make sure you screen shot the receipt or cc statement. They always mess up our sites and we always have a big group and get the same site everytime. I went in their store to get a couple of things thw girl behind the desk didn't even look up from the computer. I once I got what I wanted I stood at the desk waiting to check out. I then gave her a $10 as she is having a conversation with another co worker. She then tells me the total again and I told her that I just gave u a 10. PAY ATTENTION TO YOUR CUSTOMER NOT YOUR COWORKERS. Then they made a big stink bout wearing a mask on the bus and 1st of all they didn't wear a mask at not in the store or busses and they did not make people wear them on the bus. And talk bout safety one of their trailers were missing wheels on both sides. They have the electrical boxes for the site and more than have didnt work so you had to share 1. And they said if its a problem to let them know. Ok HOW ABOUT JUST FIX IT.. This place is going down hill.

    Great place.. Read a bad review so we where not to sure.. But after looking at 3 other campgrounds…read morethat we did not like we came here. GLAD we did, the staff was nice and helpful. We picked up the grandson for a couple of day and he loved the pool and playground. Bathrooms are clean and have never had to wait for a shower... Will we return YOU BET YOUR ASS WE WILL.

    Photos
    Salmon Run Campground Canoes & Tubes

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    Diamond Lake County Park - campgrounds - Updated July 2026

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