Bought a van for work, the third vehicle I purchased at driving force. Ken C was excellent with…read morefinding what I needed and had it outfitted promptly. Excellent service!

After spending 3 full days trying to find a rental car for an upcoming vacation to Banff I stumbled…read moreupon Driving Force quite by accident. Their prices are the best anywhere and the customer service was excellent. All the people I dealt with at Driving Force were personable and professional and made the rental process seamless and easy.

I was at Penske in West Edmonton with my boss, although there was nothing wrong with our rental it…read morewas amazingly clean and the tank was full of fuel, I could not believe how the management treats their staff and right in front of customers! I didn't get hear everything, but what I did hear was down out accusations, tearing a shred off this guy, then some other employee came up and had to straighten it out saying that the other employee had nothing to do with it. I can't recommend a company that does not invest in their employee's let alone offer an apology right then and there in front of us! Especially since he was clearly in the wrong. All in all this disturbing event has prompted my boss from using Penske in the future.

Fraudulently and incorrectly charged me for fuel that was not required, upon the return of a rental…read moretruck. I filled up the rental truck's fuel tank to MAXIMUM immediately prior to returning the vehicle, but was still somehow charged, at the customary exorbitant rate, for extra fuel. I called Penske Truck Rental in an attempt to resolve the issue, but was refused a refund for the fuel charges, which are not justified. This charge is a violation of the implicit trust a consumer or business must have with a company that will be charging them for services without first verifying the total amount, PRIOR to billing. DO NOT RENT FROM PENSKE TRUCK RENTAL EDMONTON - they will steal from you and then refuse to resolve the problem.

if I could give them no stars I would. I booked my vehicle in to have wiring and my own hitch…read moreinstalled. They were notified of what I required. When I arrived the GM didn't have staff available to install and kept trying to dissuade me to install my hitch and also told me that it would take longer than the $120 an hour. I booked the day off and had my vehicle there as the booked time. Wasted an hour of my time. Took my vehicle elsewhere for the same price and guaranteed expertise. Do not go here for anything related to hitches and wiring. Gong show.

45 minutes in line, just to buy boxes. There is minimal organization, there should be a line for…read morepurchases only. If you to wait for 8 people to rent a truck just to purchase boxes, ... respect the time of your customers. Thank you!

I went online and rented a mid size and paid for 6 days. It worked out to $28/day (taxes incl) plus…read more$30 to refill the tank. They said I would most likely get a Chrysler 300 but when I got there they had upgraded me to a Limited edition 2014 Taurus with under 1500km on it. I didn't have to pay anything extra and it was ready within 5 minutes of arrival. The office is quite plain but that doesn't matter if it does the trick. The staff were friendly and helpful. I did ask about a minivan for my next rental and the manager even told me that booking online is always cheaper than booking in store so I will continue to so it that way!

Do not go here ! ! The owner made a big mistake on my mileage, then tried to blame it on me…read more The car hadn't even been driven for 3 months! Then the owner tried to get me to pay for a new windshield, because he didn't have the intake paper anymore . Luckily, my boyfriend had the original copy and took it in. It had comments on it where the windshield was already cracked. Go elsewhere if you can!

I wanted to find a place to put on some sort of protector for my catalytic converter, with all the…read morethefts these days. I work super close by, so called to find out if they did that here. Yay! They do! I had hoped for a cage, but they use a belt-type contraption that adheres to your exhaust when it heats up, and inside are airplane-grade chains that ruin saw blades. I spoke to Greg on the phone, and he gave me an estimate of around $600. I was desperate, and it was handy to work. So last Tuesday, I took in my Forester, and they got the job done quickly and efficiently. AND it was $200 less than he quoted me, so always a bonus. So far so good on keeping the car safe from evildoers. Thanks, OK Tire!

Reminder! My husband purchased a Fuso Truck for our business…read moreback in September. The Delivery of the truck was a week late which cost us over $2000 dollars. Kevin Harris lied repentantly about the delivery date even thought I stressed it was to be a certain date. After delaying the delivery of the truck, due to their lack of laziness, Randy Taylor tossed me keys on delivery day and said" That's all I've got for you". They don't take responsibility for there actions, or will help you when they have wronged you. Don't believe anything anyone at this dealership says. I URGE you to stay away and use your money at a dealership that cares about it's customers.