The service idea is great but the problem is that my dog was always very itchy and they nicked her…read moreprivates each time I had her groomed. The groomer was lovely and I actually felt bad for the working environment. When I expressed concerns I was dismissed and they didn't show any professionalism toward concerns or building customer relationships. It's convenient service for sure, they were just a bit dismissive in my opinion.

My dog looked great after her grooming! They were on time! Very affordable, personable and…read moreprofessional! My dog hates being groomed but entered their mobile groomer without hesitation or anxiety! I will use them again!

This was our first experience with a groomer, and a first for our puppy, a labradoodle, going to a…read moregroomer. This place was on our vet's recommendation list, so we went with it. And we are glad we did. I was able to get an appointment the same week I called, which was a surprise, but a happy one! They told us that as Bentley's first experience, he would not be clipped, which was fine with us. They did the basics for the first visit, nails, ears, and bath. As hard as it was to leave him, we were very happy with his nails, his fluffiness, and he smelled so nice! They had a price list posted, but it was mostly how they welcomed our new puppy (and us) into their business. We will be back in a few weeks to keep up with the nails for sure! Thank you to the girls who took care of our boy!

Great job with Sapphire!! Naomi was so wonderful with our puppy! Looking forward to our next…read moregrooming appointment!

My first time bringing my dog and it won't be the last. I was happy with the service and so was…read moreMocha. She usually shakes when I have pick her up from other groomers. Not today she was happy. Which made me happy and that is all that matters.

YES YES YES!!!!!!!!!! Thank you ladies for being so amazing to our spoiled little drama king. We…read morehave taken him to a few places on the West Coast and he always comes home so traumatized and the place usually complains that he was difficult or something and that is why his haircut looks so bad. Anyway, we were in Rhode Island and more than one person recommended this place so we took him. He not only came out looking handsome, he came home the happiest little guy. So when we were back a year later I waited to get him groomed. Now when I say he was a nappy hot mess I am not exaggerating. They took him in and gave back a handsome happy boy again. I don't know what they do differently but he sure loves this place. He has a collapsing trachea and they have ways of grooming him that keep from irritating it, this may be what makes all the difference for him. So iff you are debating on trying this place, please stop and bring your fur baby here. Thank you ladies we will miss you

Very friendly customer service and great work overall! I was able to get an appointment relatively…read morequickly and my cat got a beautiful cut and full wash in less than two hours. Pricing is fair with what the market is right now. I would recommend to anyone.

She did an amazing job with our two cats! Highly recommend she came on time. Both cats got groomed…read moreperfectly. Also, the price is extremely reasonable which was a huge plus. Our cats are very happy too!

We have a Persian cat who requires daily brushing and the occasional bath, and even then it's…read moredifficult to keep up with all the fur! We started taking him to Kaitlyn a few years ago, and it's one of the best decisions we've made. She always returns him in beautiful condition, looking so handsome and smelling great. She treats him with the utmost care, as if he were her own, and she always does an excellent job with his lion cut. Before finding The Grooming Box, we had tried another mobile groomer at a comparable price point, and even with two people in the van working on him, the results weren't nearly as good. The difference in quality and detail with Kaitlyn is night and day. I've recommended The Grooming Box to friends and co-workers in the area, and everyone has had wonderful experiences with nothing but positive things to say about Kaitlyn and the other groomers. The staff who answer the phone are polite, professional, and easy to work with, and the quality of care and grooming is unbeatable. We look forward to continue using The Grooming Box and Kaitlyn for all of our future grooms and pets.

Thanks for repeating your previously stated policy,Alcimar. Your staff WAS dismissive, and you are…read morecorrect. However, you completely ignored the disconnect between your Web sites stated policy of waiving the deposit for returning customers, and your staffs discussion with me, stated it was discretionary on your part. Again, the deposit requirement is all about you, and not the customers. Good luck.

Becky is very gentle, thorough and really cares about her clients. Mishka looks forward to his spa…read moreday!

From the owner: Fun and loving environment for your dogs to get groomed or just hang out and have some playtime. We…read morealso love to get outside and do some good walks.

My very anxious dog Tessie has been here twice and they've done a lovely job and she doesn't seem…read morestressed at the end. Will be returning :)

Was not impressed, did a completely different cut for my poodle that I didn't even asked for and…read morewhen I expressed my concerns the owner completely became confrontational and disrespectful. Would not recommend taking my dog back.

I got my dog groomed here and he was injured. Neither my vet or I was called to be informed he was…read morecut, an injury that required two stitches and a $450 vet bill. After several discussions via text and phone with Charlie and Mary Jo, I was told to take down my original post and pictures and only after that I would be reimbursed for the vet bill. They reimbursed me and I am reposting as black mail doesn't jive with me. What's wrong is wrong. Never take your animal here. Ever. After the respond from owner-I've posted pics of belly without said sores as you lied before.pics are from March. Day after injury You should be ashamed & embarrassed.

We take our very moody house cat here and he seems to actually look forward to seeing Charlie,…read moreCharlie is always friendly and patient with all his customers and their owners too

Great little grooming spot right on Tiogue ave. It's next to a laundromat and within driving…read moredistance from many stores - you can do all of your errands while your dog gets clean. Helen and the whole staff make sure to give your pet the right cut and style- I only wish they were more up with technology for payment other than check or cash and also a way to schedule with them when they don't answer like email or a appt request! Tons of great coats, leashes, and accessories in their little walk in store so you can spoil your pet!

The owner is unexplainably unprofessional (and I mean blow your mind unprofessional)…read more The place is dirty and a mess. No organization. My dog has a lop-sided cut every single time wether it's on her back or her face it honestly makes you think to yourself "were their eyes closed while they were cutting ??" They don't take their dogs out to do their business because everytime I get my dogs out the door they're scrambling for a piece of grass to use.. (You can clearly tell they haven't been taken out) The price changes everytime I walk in the place... I've paid $38, $40, $44, $48.. She's preforms extra services on my dog and charges me for them even though I've never asked for them or ok'd it. The dogs were dropped off at 8 am and when I got there at 5pm the dogs were STILL not done.. Do they just let the dogs sit in the cages until they feel like working ?? Honestly, we will NEVER go back after how the owner treated us and our dogs.. Maybe someone should put her in a cage and not let her use the bathroom for that long and see if she likes it!