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    Diamond Homes

    2.3 (4 reviews)
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    8 months ago

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    A P Mobile Home Improvements - Skirting

    A P Mobile Home Improvements

    (8 reviews)

    AP Mobile replaced some rusted and broken pillars under my house and filled in an area where the…read moresand and had washed away due to a plumbing leak. They removed several rusted piers and replaced them with new piers. Albert has been honest and on it! He is wholeheartedly out for the best interest of his clients. He will not take you for unnecessary repairs. Look around and get more than one estimate. We found Albert after other estimates. It was worth the extra effort. Victor and his counterpart came in to do the job, and was friendly, respectful and answered all questions with ease. He completely left the work area clean pristine upon completing the work. I would completely recommend these guys to anyone looking for an honest, professional and friendly company.

    I thought the work was good and some of it was but they did some work on my floors and that has…read morefailed. He mentioned that if they screw it too tightly together it will start to bow up and that's what's happened I left messages but I haven't heard back. I'm really disappointed because they really seemed like honest people and I'm going to be honest too because initially when I worked with them I had some tension and I expressed that So maybe that somehow precludes accountability for work done? I'm unsure but I know that the work that they did has failed and my floors are bowing up and it's very upsetting and unsettling.. And I never heard back.. now I'm stuck with the situation It seems like nobody backs up their work anymore I'm sure they'll blame me in some way That's typically what happens no accountability What happens when now there's a problem and when you step up and say something about it especially as a woman.. And for the record I'm a successful former non-profit business owner I'm a subject matter expert for the dental board I'm a federal grant reviewer for the former administration and my non-profit won many awards throughout the 7 years that we served at risk kids throughout Southern California.. And look it up double check Make sure people are not lying about who they are and what they're about and I'm incredibly disappointed that I'm stuck with this nightmare and now I have to find another company to fix what they did or rather didn't do.. it'll probably be somebody else's fault .. but I'm left holding the bag so there you go Happy holidays everyone Make sure you know where your wallet is

    Horizon Manufactured Homes

    Horizon Manufactured Homes

    (9 reviews)

    This is another "I would give zero stars if I could" review…read more We bought a mobile home in Clayton Palms in Clayton, CA. We took possession of it July 1, 2024. Horizon Manufactured Homes was the selling dealer who took our money. The manufacturer is Clayton Homes in Perris, CA. Apparently it is common for a mobile home, even a brand new one, to have MINOR problems so the buyer has 30 days to identify cosmetic problems and 1 year for functional problems. The person responsible for arranging for contractors to make repairs is Veronica Camacho, Customer Care Advocate. Note that it is in her job title to advocate for us, the customers. To summarize, Ms. Camacho sent one Johnny Gonzalez, who by his own statement is not a licensed contractor to fix the items on our list. He fixed some of the items and told us he would return with parts he needed to fix the other items. After that, Mr. Gonzalez made several appointments with us and then cancelled or re-scheduled them or did not show up at The last time he came here was December 30, 2024. Again, he fixed nothing. So this has been going on for 6 months. We requested that Ms. Camacho send us another contractor since Mr. Gonzalez was not able to fix the items on the list. At some point Ms. Camacho told me that the factory, Clayton Homes, has to fix some things and that takes 4-6 weeks. Ms. Camacho told us by email, more than once, that there are no other contractors who are willing to come to Clayton, CA because it is so far away. This is obviously not true, the bigger cities of Concord, Brentwood and Antioch are all 15-30 minutes away. Being bigger cities than Clayton, Concord, Brentwood and Antioch have many, many contractors. Now we are up to 8 months with no resolution. Ms. Camacho told me she would forward me all the emails that show she was trying to reach the factory and they were not responding. She also told me contacted the President of that company and he would contact me. I have received no forwarded emails and no call from the President of Clayton Homes. One of the original problems was the shower in the master bedroom was not installed properly and it leaks. This was a minor problem that could have been fixed relatively easily. Now we have water damage that can cause mildew and once mildew gets into the walls it will get into the walls of the whole house and ruin it. I finally got in contact with Ross from Clayton Homes. Ross promptly answered my first phone call. He had one Oscar Valeriano come out. It is not clear to me whether Oscar is a licensed contractor or his father is the contractor, they have the same name. This shows that Ms. Camacho did not tell the truth when she told me no other contractors would come to Clayton. It is possible that Ms. Camacho did not know of any other contractors, but that seems unlikely, since there are reviews of her company, including her name, here on Yelp going back to 2019. So she either somehow did not know any other contractors even though she has worked in this field for at least 6 years, or she did not tell me the truth. Today I spoke to Ms. Camacho and her supervisor, Brian Ralls. Mr. Ralls told me the other day they were going to get a contractor to fix these problems. Today he was on the phone for about a minute and then left me on the phone with Ms. Camacho. They noted that I am working with Ross from Clayton Homes, the manufacturer. So back to getting a contractor out here to fix the problems. Mr. Valeriano, whom the manufacturer Clayton Homes sent, came out in 2 days and attempted to fix the kitchen sink and the bathroom. He pointed out that a contractor was supposed to go under the house and spray foam into the underside of the shower when it was built, which they had not done. That explained why stepping into the shower pushed the floor down. So he went to the hardware store, bought the foam, went under the house and sprayed it, which fixed the problem of stepping into the shower pushing the floor down. It turns out that the "settlement contractor," who sets the halves of the mobile home on their supports, may not have installed the entire home correctly. Unfortunately that is not the end of the story. The shower leaked less than before but it still leaks from both sides. I texted Mr. Valeriano pictures of the gap between the shower door and the seal on the wall and told him the problem was still there. Also, he supposedly fixed the sink, but it still leaks. We now have standing water in the shower and water damage in both bathrooms. All of this is giving my wife and me both anxiety and we are both angry. Small problems have turned into a big problem. Horizon and Clayton Homes seem to be trying to run out the clock on the one-year home warranty so they can say the problems are out of warranty. We are not going to let this happen. We have been way too patient with this. Our next phone calls are to the Better Business Bureau and to a lawyer.

    Horrible. Delivered an absolute lemon at palms river resort 2 years ago. Months late. When it…read morearrived 100% of all appliances were not working. AC, water tank, oven, microwave, heater. All had major issues. Not to mention the 30-40 cosmetic issues I had to argue with Victoria over. So fed up I ended up handling many of them out of pocket. 2 years in I've been thru 3 hot water tanks. Come to find out they wired the house wrong too. More money out of pocket. Victoria refuses to speak to any of it at this point. Now dealing with the wiring issue. Will have to take them to court. Buyer beware.

    Diamond Homes - mobilehomes - Updated May 2026

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