Let me start by saying I'm sure she'll have some friendly explanation in response to this review. However she just hung up the phone on me, when I called back she did not answer. She is Jamie, apparently she is the boss, very unprofessional. I included a collage of my hair drama with these folks. I went to see dezzy, really nice girl really talented just didn't turn out how I wanted. I started with a light blonde hair, showed dezzy a picture of a white balayage. Ended up with super gray hair and some purple tints too. She invited me to come back for a clarifying shampoo which just turned my hair to a regular blonde. No bleach or white anywhere. When I told her I wasn't happy with the hair, she wanted me to speak to her boss so I knew what was coming. Jamie informed me that blonde is not a color and that sometimes they can't lift to that high pigment of bleach blonde because it's not good for your hair. That's all well and good but she should have told me this before she did my hair. MIND YOU IT COST $200. It would have been better for her to be honest and tell me "you know I don't think it's going to come out that color" or "I don't feel comfortable processing your hair so much to get it that color", "it's not natural". But she acted like it was all good and she could do it. When her friend was helping her blow dry my hair the second time around she even said, "it's still gray". So when I called to talk to Jamie (the "boss") about all this she explained why she couldn't get it white and I explained that's understandable but she should not have done my hair if she couldn't get it to the picture, or at least had been honest about not being able to get it that color. Jamie said that they could do another clarifying in 2 weeks but I would have to pay for it, or they can try to get it more blonde and use olaplex treatment that I would also have to pay for. I explained that $200 is not chump change, I'm not a happy customer, and asked what can she do to make this right if I can't get my hair colored again or it's not advised to get it colored again and I would have to pay for it? She said nothing. I explained I'm calling to give you an opportunity to make this right before I leave a Yelp review because I'm not a satisfied customer, I wasn't told that this color was not achievable, I believed it could be done, and Dezzy should have been honest up front. And Jamie hung up on me. I called back and she didn't answer and I left a message stating "I was just checking to see if you actually did hang up in my face, and you did." Extremely disappointed in the service, extremely disappointed in the customer service that is non-existent, extremely disappointed that I paid a lot of money for something I didn't want. The good news is I never have to go back and deal with that person who calls herself a boss. Look forward to seeing what you have to say to this Jamie, I'm sure you'll spin it to make you sound professional. That's how you conduct your business? I feel bad for you. read more

Diamond Hair - The hair came in with, the hair I wanted, the gray hair I didn't want, and the final hair after being "fixed" - Hair Salons Near Me - Henderson, Nevada

Update 1/30/16: Jamie has by far the WORST communication skills I have ever experienced with a stylist. This is not someone you want to touch your hair if God forbid she makes a mistake. She left me with very spotty dye job that was noticeable from multiple angles, then straight ignored me hoping I would just "go away" pictures are attached. She will guarantee her work, then straight up DITCH OUT on a color correction apt set by herself. Zero instructions on how to enter the locked building after closing hours. Left me out in freezing temps knowing I took uber to her salon, I call right at 8pm (her work line that is the only one available) waited about 15 mins and sent a text letting her know that I was waiting in the Filipino food place across the street because it was so cold. 8:30pm rolls around and I started to get that gut feeling that she was a no call/no show on her own client. Never have had that happen before. Called her the next day only to be ignored for about 4 days straight. After the horrible treatment I was receiving, I decided to pop into the salon unannounced hoping to catch her and discuss what had been going on. She was shocked to see me standing there and I just threw up my hands and said "What happened Jamie??" She didn't have an answer, just that she doesn't always check her work phone, and that she can't be going around tracking down her clients.... B*+@& I had to track YOU down!!! Long story short, I told her I was completely fed up with the horrible treatment I had received on a $300 botched dye job that left me with this ugly hot pink mess and demanded a full refund. Horrible, horrible, horrible service from this woman, when all she had to do was COMMUNICATE with me from the start. Better shape up, because that crap won't fly with anyone paying top dollar that I know of. Good luck to you, and stay away if you want to be able to reach your stylist and not track her down. read more

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This place is so cute!! I love the vibe of this place. There are only two stylists and both are so sweet and know their job really well. Veronica has done my hair the past two times and i love my hair every time! She always makes sure my hair looks great and the color comes out beautiful. Best stylist I've had and she's fun to talk to!! Great work and personality. My experience is always amazing when I visit!!! 5 stars for sure! read more

Diamond Hair - Hair Salons Near Me - Henderson, Nevada

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Love my hair! Jamie is a master at everything you need done with your hair from extensions, color, cut, and style. Her skills are one of the best in Vegas, if not the Best! You definitely will not be disappointed! She makes you look & feel Beautiful. read more

Jamie has to be the worst hairdresser I have ever been to. She has been doing my hair for 4 years, I have spent 1,000's of dollars over the years between color and hair extensions. I recently went in 2 weeks ago and she made my hair 3 different colors. It's was yellow and orange and white. I asked her what the hell and she toned it for me. I left the salon very unhappy. After I washed my hair it began to be orange. I texted Jamie to show her but I realized she has blocked my number (very unprofessional) I then sent Jamie a message through Venmo since this is the only way I could communicate with her stating I want a refund. She then sent me an email stating I wasn't welcomed in the salon I wouldn't go back there if You paid me because you managed to do a hack job on my hair and now I need to find someone who actually knows what they're doing to fix it. Jamie's communication skills are very poor, her coloring job is very poor, and her customer service is absolutely horrible. She must pay someone on yelp to fix her reviews because as I read all her poor reviews I'm not sure how she manages to maintain 5 stars. That is a lie. She's not only a horrible stylist she's a horrible person. Don't waste your time or your money here, you'll just have to spend more to have someone else fix her hack job she does. read more

I am so thankful I found such a great salon near home. Jaime and Desi are very knowledgeable and takes their time to make sure your hair will not get damaged. I came in with red hair after having red hair for 5 years and I told them I wanted to go from red to that gray/white color that's in. Jaime explained it was going to be a process. 1st visit was color removal 2nd visit I was a nice blonde. Best of all is that I have NO breakage and my hair feels so good considering i had my whole hair bleached. I would definitely recommend this salon. Last time I had my hair bleached 5 years ago in a salon in West Covina CA I needed up with horrible breakage all over it was a horrible experience with bleach. read more

Diamond Hair - Love my blonde color. From red to blonde. Best of all is I have NO breakage. - Hair Salons Near Me - Henderson, Nevada

Dezzy has been doing my hair since the beginning of 2017 so almost a year now... she got me from a dry, over processed, orange/yellow blonde to a healthy vibrant silver platinum... it took time which I knew it would ... this type of blonding is def a process and their goal at diamond is to get you where you want to be without killing your hair... patience is key! She does my tape in extensions as well as my blow outs which I sometimes do once/ twice a week. She's awesome! read more

Diamond Hair - I wish I had a better picture, I'm sure my before and after is on their Instagram, I'm not sure which one it is though. - Hair Salons Near Me - Henderson, Nevada

It is rare to find such a true talent, and Jamie possesses such talent. I wanted a dramatic color transformation and Jamie was willing to take on that challenge. I went from practically black to vibrant red violent. It safe to say I am in love with my new look. I get compliments everyday and I feel amazing. I have been coming back continuously to get my roots and color touched up and always leave feeling over the moon. I have naturally curly hair and Jamie is always blows it out and curl it for me after our service, I walk out of her salon feeling a million dollars. I highly recommend Jamie, she does a fabulous job, has a high attention to detail and truly cares for her clients. Also she is fun to talk to so your appointment goes by so fast because you spend the entire time gossiping. Quick make your appointment now! read more

Diamond Hair - A before and after of my hair, I feel like a mermaid! - Hair Salons Near Me - Henderson, Nevada

I literally can't even recommend this place enough. Jamie and her team are top notch! I hadn't had my hair done in like..... 7 months? At least every stylists nightmare hahahah I was in between wanting to have. Natural hair growing out or continuing with highlights or just shaving my head ‍ they listened to my thoughts, came up with a game plan and told me about maintenance. I literally left a new person. I have 1 year old twins so my time is super limited and when I get a break away I just want to relax. I was treated to the royal diamond treatment that all the guests receive ( literally yours treated like a queen as a guest here) I've got nothing but love for this place and super stoked to have pretty hair and high confidence. Thanks diamond team for givin this mama a make over read more

Diamond Hair - Before after and during - Hair Salons Near Me - Henderson, Nevada

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Took my hair to another level!!! Total hair transformation!! Top notch treatment from beginning to end! Made me feel like a celebrity. read more

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Jaime Diamond is amazing! A true artist when it comes to hair color. Her passion for hair and design is incredible. Pricing is extremely affordable. The space for her salon is cozy and comfortable and she has every product imaginable! I don't trust many people with my hair, however, I would be crazy not to recommend her! read more

Diamond Hair - Perfect Balyage - Hair Salons Near Me - Henderson, Nevada

Jamie is amazing. She gave me a seamless, gorgeous ombre and a really cute cut. She is very knowledgeable about hair color and is current with new techniques. I had damaged and over processed hair that needed someone who could bring life back into it and she did just that! You can tell she loves what she does and she'll definitely give u what you want while still considering whats best for your hair. Absolutely love my color and I'll be back to lighten it up again in a few months! read more

Diamond Hair - from brassy to beautiful! - Hair Salons Near Me - Henderson, Nevada

I'm so happy that I finaly find great salon in las vegas. My hair was already was so damaged but Sophie did good job on my hair. My boyfriend wants to say thank you :D read more

Diamond Hair - Thank you Sophie - Hair Salons Near Me - Henderson, Nevada

Jamie is amazing! I learned so much from her. I love her personality. She made my hair so much better. After my appointment with her, i went to a meeting and almost everyone was commenting about it! I felt so pretty. LOL! I will definitely come back again! She's so nice and her prices are very decent for what you get! ;) read more

I came to Jamie after seeing the amazing pics and positive reviews she had on yelp... Let's just say I am overwhelmed with her talent, sincerity and passion for hair! She took so much time to educate me on what to do with my hair extensions (how to put them in properly and what tools and products to use and why), she also advised me to wait on coloring so my hair would grow out, be stronger and healthier!! Now you tell me what stylists tells you to hold off on a hair dye? She really wants the best for your hair, has the talent to help, and genuinely cares for her customers.... No wonder she is so hard to book! Lol. I will be a customer for life now, and I can truly say that she is the only hairstylist I would trust to do whatever she wants with my hair! read more

I love diamond hair ! I have been going to Dezzy for the past few months and my hair has never felt any healthier while going platinum! I came into diamond hair with warm highlights and Dezzy has gotten me to exactly where I want to be, platinum !! this salon uses olaplex on my hair which has prevented damage with my process going platinum. Going platinum is not an over night process. Which I knew and was ok with. Believe me when I say the process Is definitely worth the wait. I LOVE my hair. I also have Dezzy give me blow outs once a week along with an olaplex treatment which she also is amazing at. Dezzy actually takes the time to wash my hair and go through each section of my hair to make sure Im light and bright ! Could not be happier with my hair! I almost forgot to mention Dezzy also installs my tape in extensions and has remarkably gotten my tape ins to be just as platinum as my real hair! Legit the best hair dresser I've had! read more

Diamond Hair - Hair Salons Near Me - Henderson, Nevada

If your a follower of mine you know I say just like it js....this was Amazing!!! Lets start with the basics, private little studio allows for comfort and chatting! I Was provided with a ton of education and tips! Which is rare! Biggest take away...you may not meed the chop of a cut, you may just need to learn how to shape your hair! Love olaplex and my hair looks and feels great! I will return & I am brining friends! read more

Love, love getting my hair done here. Here is a place wha you pay for is what you get. Jamie is incredible with my hair doing the impossible. And takes such good care of my hair not just the color but the health of it. Which i can't say for many other hair dressers. read more

Absolutely love this place! Jamie is such an incredible person, and talented hair stylist. I have been to many salons, and this one is by far, my favorite. I never worry about her messing my hair up, and I truly enjoy my time there (normally I just want it to be over with) lol. It is not easy to find such a genuine hairstylist, that also does an awesome job. I highly recommend this salon! read more

Absolutely love this place. The pricing is amazing compared to the quality and work these girls put into your hair. Sophie and Jamie are so talented. I will never change salons!! Such nice people and such great work. Thank you diamond hair!! read more

Amazingggg!!! Takes time with you. Actually cares about your hair. And taking her time making sure your hair is right! I came from a stylist that over processed my hair and melted it off. I'm so happy to now be with diamond hair. I'm in such good hands! And a very happy client! I can't wait to get extensions with her! And when I do I will post photos here. Make sure you book!!! Especially if you're a blonde she makes my blonde perfect! read more

Jamie Diamond is the most amazingly wonderful stylist!!!! I have permanent alopecia from radiation and Jamie is the ONLY person who was willing to take on the task of trying to find a way for me to have hair again. I can't wear wigs (they give me massive headaches) so I needed an alternative. Through trial and error, Jamie stuck with it and me ( I am a bit of a pain) and I now have a hairpiece that looks natural. THANK YOU. THANK YOU. THANK YOU Jamie... I will be able to go to my daughter's wedding with my head held proud and high with hair instead of a hat. She has done cuts and color for most of the bridal party. Not one person has been disappointed with Jamie's work. Jamie takes her time with every client and makes you feel like an individual, not just another check or head in a chair. She never double-books people and she always takes her time. Even though it took 5 appointments to get my hair piece to work, Jamie never gave up, she took the time, and I love my hair!! read more

Jamie has been doing my hair for years and NEVER disappoints! I switch my style up a bit frequently and she's always up for the challenge, keeping my hair HEALTHY and beautiful! I followed her over from platinum entourage and detox salon. I went in today ready to shave my head although it looked great even with crazy roots I just needed a change and wasn't sure what I even wanted other than that I wanted to keep my length growing... That leaves only room to change the color. I told Jamie she could do whatever she wanted. Gave her complete artistic freedom without any direction other than keeping it fun without making me dark all over. She used the Olaplex treatment which if you haven't heard of you better ask somebody! It's incredible it makes my hair feel like it's never even had color on it! Soft silky and most of all HEALTHY! Before Olaplex and Jamie is brush my hair after a color service and a bunch of hair would be in the brush.... Now I comb it and no strands come out! I couldn't be happier with my new look thank you soo much Jamie I'll be a customer for life read more

Diamond Hair - My before on the bottom after up top! LOVE IT - Hair Salons Near Me - Henderson, Nevada

Jamie is AWESOME!!!! She's very talented and has passion for hair. She CARES about the health of your hair as well. I would RECOMMEND her to everyone! Thanks Jamie!!! read more

Jamie is such a talented hair artist and amazing person, I look forward to coming and seeing her, great ambiance she's the best for the latest colors, products and extensions!!!!! read more

Got my hair done here last minute, and she was totally flexible and got me in! The service was super great, and I'll be going back to her! read more

This girl is amazing in all aspects! Basically, she is the best at what she does! She has a passion for coloring hair and it shows! I found her by just a Google search and I'm so glad I did! I emailed her and she scheduled me in so quickly, and I could tell by the pictures on her Instagram she knew what she was doing! When I went in she was the sweetest, so easy to get along with and talk to. I completely trust her with my hair and couldn't be happier with my results!! She gave me exactly what I wanted! read more

Jamie is the best. She cares about keeping your hair healthy and beautiful! Highly Recommend her services!

LOVE Monica! She is amazing with dreads! Come in for new dreads, dread maintenance, need your dreads out? She can do that too. Scare of commitment? She does synthetic dreads that braid into your own hair. read more

I've been coming to Sophie and Jamie for years now, but have had almost every person touch my hair. I have never left an unhappy customer. Always professional and super personal. They always go above and beyond to make you feel extra special. I am truly blessed to have these girls keeping me looking extra gorgeous. Keep up the good work ladies!!! read more

Had just moved to Vegas and the next day needed a rebond on my extensions last minute. Jamie was accommodating, professional, and skilled. She was able to get me in and order my hair all same day and i was in getting my hair done within a few hours. While i was in the chair another client called her raving about their extensions. She is also booked up weeks in advance often. I felt that her skills were deff above average and that says alot because iv had my extensions done in some of the nicest salons in los angeles. She was very professional which is rare to come by. Her prices are very reasonable and she works with all the latest and greatest products. She was already knowledgable about the brazilian keratin which i love and the olaplex which i also love. She offers a lovely scented dry oil at the end of your service and it lasts long and makes ur hair smell great. I will deff return for my future extension and color needs. When i find good service i stick with it. Thanks Jamie :) read more

I've been coming to Jamie for over a year and she's the best. I've been all over vegas for coloring and cuts and she knows her stuff!! Blonde guru! She's also became more then a hair stylist she is my friend and I always look forward to getting my hair done. I highly recommend making an appointment and getting in to her :) read more

Just went there for my first time.... it is a very cool place with a fun & friendly vibe. I had a blowout & my bangs cut. I couldn't be happier. I felt pampered.... they offered water, coffee and cookies! Everyone that works there is lovely. Visiting from LA & will plan on stopping by every time i come to vegas! read more

On New Year's Eve my sister and I stopped by Jamie's studio and she stayed late to fit us in for our night out. She is phenomenal my hair is amazing and I've never seen my recluse of a sister so happy and jittery about her hair. Make sure you ask about product she gave me a great deal on some color care shampoo. Needless to say Jamie has two clients for life!!!! read more

Best blue out I've ever gotten. I have unruly curly hair and can't believe how smooth and beautiful my hair is. Will be back!!!!?

Jamie is a true hair God. I have been seeing Jamie since she graduated from school. I had been a blonde for about five years before I found her. My hair was completely fried, crunchy, and would just completely break off at the ends. Not to mention I never had the true color I wished for. I pull a lot of brassy, red, and orange through my blonde. Jamie has been able to not only restore my faith in hair stylists, my hair is finally growing long and soft again with her doing doing Olaplex treatments on me (look up the hashtag, the before and afters are unbelievable). My color is incredible, the perfect ashy grey blonde I have always longed for. Every time I wash my hair someone asks me if I have just had it colored. I went from having my hair done every six weeks, and never being happy with the color, or the texture, to having it done every three months (which is less money in her pocket, and less out of mine). Her new salon is absolutely beautiful and I am so excited to see everything to come!! She just got a new lash girl and my appointment is next week so I will let everyone know how that goes! read more