I have been going to Highview for well over 20 years and they are wonderful. When my family started…read moreit was Edie & John and Laura. Laura is the last remaining there, she has 2 helpers and she still does a great job. Selection, prices and speed are all amazing. After 3 visits you are like family. Outstanding!

My eye test went smoothly the doctor and staff very friendly and professional…read more My local FYI location in Ladysmith was booked months in advance so I had to drive to Nanaimo for this test. I'm 82. After ordering my new lenses at the Waddington location on Nov. 20th I asked that they please be sent to Ladysmith for pick up. They aggreed. As the Post Office was on strike I had to wait until Dec 17th when it was over. When I didn't get them before Christmas I called FYI. It is now Jan 4th, I have called Nanaimo once and Ladysmith twice and after being told each time they will be shipped right away, they have still not been mailed.

My sister had broken an arm off her classes. FYI on Waddington in Nanaimo installed two new…read morematching arms and wouldn't charge us for them. Great friendly and efficient service - Shayne

I visited your store on Commercial Street in Nanaimo just before Christmas as I had a problem with…read moremy glasses' I was very impressed with the friendly staff and the service I received. My glasses were fixed and I was on my way in no time. Thank you Tony Mayor

From the owner: The IRIS network includes over 300 Optometrists and Ophthalmologists across Canada. Our…read moreprofessionals maintain the highest standards of technical skills and are equipped with the latest advances in eyecare technology. Book your eye exam and our professionals will build a plan to improve your vision and to protect your eye health based on your health history, daily activities and budget. IRIS offers a large selection of prescription eyeglasses, sunglasses and contact lenses and we look forward to helping you select the perfect products so you will look and see your best!

Went there at 4.30 pm Sunday on my way out of town with a pair of mistreated reading glasses that I…read morereally needed fixed. Gayle spent 15 min putting them back together and now they're fine. She was really gracious and helpful and generous.

We really appreciate Iris in Duncan for all our optical needs. We especailly love being assisted by…read moreTiami. She is very helpful and courteous and is extremely good at helping us chose the right frame for our eyes and the best lenses at a good price. Thanks Tiami.

From the owner: The IRIS network includes over 300 Optometrists and Ophthalmologists across Canada. Our…read moreprofessionals maintain the highest standards of technical skills and are equipped with the latest advances in eyecare technology. Book your eye exam and our professionals will build a plan to improve your vision and to protect your eye health based on your health history, daily activities and budget. IRIS offers a large selection of prescription eyeglasses, sunglasses and contact lenses and we look forward to helping you select the perfect products so you will look and see your best!

The cost is the highest in BC, way over priced. Yes lovely decor and nice staff but is it worth it?…read moreI just wanted a vision test. Go here if you don't mind pay $100+ more than other places. I have insurance and still ended up paying on top of that and with the seniors' rate after MSP.

Might be the best but also the most expensive that I found. If you have insurance no problem. Found…read moreanother reputable place for 1/3 the cost.

I have worked with 50+ optometrists and stores throughout my life. I have to say the friendly,…read morecomfortable and professional service at Omni Eye was so refreshing. I highly recommend going here as it was a fun and easy visit , I left feeling confident and happy with my choice to use Omni Eye ! Thank you to the staff!

From the owner: Welcome to Omni Eye & Vision. At our three locations, we are dedicated to providing comprehensive,…read morefriendly and compassionate eye care service to our patients. We believe that clear, comfortable vision is your right and our priority. We offer a full range of vision care services including complete eye health evaluations, contact lenses exams and fittings, the finest and most unique styles of designer frames and sunglasses for adults and children. Our friendly and professional staff is here to help you and provide genuine customer service. With that in mind. we will supply you with the most up-to-date information regarding all aspects of your vision and preventative eye health and answer any questions you might have. Our greatest satisfaction comes from improving your vision and enhancing your quality of life.

After initially posting a 1-star review for this store I was contacted by the regional manager who…read moreaddressed my concerns in a satisfactory manner. I have since updated my rating to reflect this.

Terrible customer service and very unfriendly. No greeting when I came in to browse and when I…read moresmiled at the woman working there I was met with a blank stare. This has happened to me on not one but two occasions. On my first visit I asked for assistance but I was ignored. I live downtown and would love to support this business but I will not be returning.

Absolutely horrible dishonest company. Called primarily looking for a new prescription for my…read morecontact lenses and also updating my glasses. I was told they could do this. Showed up for my appointment, paid $230, then an hour and a half into the appointment Dr. Olijnyk tells me that he can not in fact give me a prescription for hard contact lens. I asked him why I had just driven an hour to see him and paid $230 if he could not provide the service I was told he could provide. He gave me a rather weak, "Yeah, I could probably be better at communicating." What he should have offered is a refund since I was lied to and never would have gone to this place if they had been honest and accurate on the phone. So in the end I wasted half my day and $230 and received no contact lens prescription. Criminal.

I've always had amazing service from Dr. Mc Crodan and all of his staff. Very friendly and very…read moreefficient. I either travel to Victoria or Nanaimo for an appointment from Courtenay and they always try and accommodate my situation. During our plight with covid I have always felt very safe and comfortable going into their offices. I would definitely recommend them if you have any NeuroVisual problems. Far superior to any optometrist I have been to for my situation.