Love these guys! Chris and Ken did a fantastic job..we had 5 rooms painted and they all turned out…read moreterrific..popcorn ceiling repair was incredible! Highly recommend!!

he does excellent work I am highly satisfied with the work that was done on everyone of my…read moreproperties the crew was friendly and very professional!!

We used Troy and Brianne to redo our hardwood floors. They had a fair price, came quickly, and did…read morethe job very well. I think they took an extra day longer than the initially quoted, but it's because they were trying to do get the bevel area done right and it was quite deep. The hardwood got done beautifully. They were communicative and they also worked on the weekends. They spoke passionately about their work and they seem to enjoy what they do. I was very satisfied with the work they did. We had contractors for other parts of the house and they commented on how beautifully the hardwood work was done. I respect their professionalism!

I'd leave more stars if I could. Troy and Brian did a phenomenal job refinishing and repairing the…read morefloors in my 100+ year old bungalow. I was impressed with every interaction I had with them, from the speedy estimate, to the quick scheduling, to the incredible attention to detail they brought to every part of the job. Fair pricing and fantastic customer service from people who obviously care deeply about what they do. I'll be enthusiastically recommending them for as long as they're in business. My floors are stunning and I couldn't be happier.

The product is a weak coverage on wood floors. it does not last, and service is not the greatest…read moreone either. The owner promised to bring a small amount of the product to us to correct some scratches on our floors but never delivered on his promises. Communication with who is running the office was difficult and awful.

What started off with a little confusion in regards to a home visit, we got past that and ended up…read morebooking the sandless procedure. I was told it would be done in a day and it ended up turning out to be 2 days. Which cost me some money at the kennel but luckily they were able to accommodate me. The floor itself looks absolutely beautiful. One minor area that we thought was dry didn't turn out as nice as the others. But all in all, I would highly recommend this procedure versus sanding. And it's a family-owned operation and everyone in the family was extremely polite and helpful. I have handed out of the flyers. They left me and let others see my floor. They look absolutely beautiful.

I purchased LVP at Tontine and the price I received was great. But shipping to store was just a…read moreheadache when it came to arrival time and delivery as it was delayed.

Complaint Type: Problems with Product/Service…read moreStatus: UnresolvedMore info 5/10/2022 I signed a contract for a floor to be ripped out and a new one to be installed. The contractor who ripped out the pre existing floor destroyed my moldings and I was told they would be replaced by the store manager. Then when it was time to install the floor they couldn't find a installer so they hired one that has never worked for the store. He installed a uneven floor with chips and two different colored floors. The wood floor is now higher than the porcelain,which they promised would not happen, there are multiple tiles uneven with tiles sticking up everywhere. They promised to redo the floor and said they have to find a contractor first which never happened. It's been months and they never even came back to reinstall the sink they removed. My wife is sick with terminal cancer and they left her with no sink. They keep coming up with excuses but never do anything about this botched job not up to industry standards. They even blamed the fact that my wife is sick so they hired the only contractor available to get it done for her. If that was the case they should of reviewed his work before ruining our home and disappearing. DO NOT USE THIS COMPANY!!!!!!

4.5-stars for quality of work and craftsmanship, 1-star for customer service and communication,…read moreaverages out to 3-star rating. Donald is a passionate man with a lot of years of experience and he is one of the best refinishers in WNY. Unfortunately, I had a bad experience working with him. He refinished my floors and reglazed/cleaned up a really decrepit bathroom, which the previous homeowner left covered in literal crap and feces. He did all this within a day of the time he said he would, so his craftsman and quality of work are a solid 4.5-stars. He can literally transform your old tiles in your bathroom and make them look brand new with a different color saving you money from ripping your tiles out and installing new ones. He can do one of the best floor jobs in the area as far as sanding goes, although not without imperfections (but he would probably be upset at you if you pointed them out). However, our relationship fell apart when at the end of the job he asked for $450 more than what he quoted on paper because of the excellent work he did. He claimed he would be "really disappointed" if he didn't get paid that extra $450 and practically tried to emotionally bully me into doing so, going as far as threatening not to work on another project for my wife that he already previously discussed with her. I ended up paying him $300 over the quote and I don't even think he was happy about that. Not once throughout the job did he call and say it would be more. We did talk about some extras like some simple shoe molding, but he said it wouldn't be more than "300 max" and then asked for 450 more without putting the shoe molding on (because I told him not to at the beginning of the job). I think we had a misunderstanding and miscommunication, because when I told him not to put the shoe molding in--I assumed that the job would cost the amount he quoted on paper. I wouldn't have minded paying him if he communicated throughout the job that it would be extra to put some transitional pieces of wood in. To his credit, he did put a super nice transitional piece of beautiful wood to cover the transition from tile to staircase and did an incredible job with it and the pieces from staircase to living room. Those were honestly worth the extra $$$, but it's just the lack of communication that had me upset and then the unwillingness to listen to the customer. He went as far as hanging up on me when I tried to discuss it with him. So overall, if you can put up with a temperamental artist - Donald is your man because he does beautiful work, but he's not that great at the customer-facing side of the business.

I am very, very, very pleased by the work Don and his brother did this past summer refinishing my…read moreclawfoot and built-in bathtubs! (I would have written my review sooner but we only recently moved in.) The price was very fair and their work was meticulous. The way they masked off everything surrounding the tubs was most impressive. Don promised that the non-slip bottom surfaces of the tubs would not be gritty or scratchy and he was true to his word. Thank you gentlemen for your dedication to detail!

We had JK Schwartz seal our concrete walkway and patio. They also added a dark "stain or dye" to…read morebring out the stamped concrete beauty again. The walkway and patio look great and have a wonderful gloss-look. The only negative...they did the actual sealing when we weren't home and didn't leave any instructions on how long to wait before walking on it or how often we need to seal it. They also had no follow up after the job was done. I ended up looking the information up online.

The work itself was very good. Scheduling is an issue, 2…read morehours late and no call to explain why. When I called they simply replied someone else wanted to go first because they had to go to work. I guess they didn't consider my schedule so I ended up cancelling my medical appointment that I ended up paying for because I canceled the same day. I didn't have enough time to get there. After speaking to a good friend, she explained the same thing happened to her. It took three months for them to get to her after she gave a deposit. But again, the quality of the work was very good, thus the 4 stars.

Called this guy about prior work he did at my neighbors. He poured concrete over 6 fence posts and…read moreI wanted his help getting them out without breaking the concrete. I got 5 hours worth of spam messages about not knowing anything about concrete and some interesting pictures from him. Image him talking like that to some ones grandmother. Edit: 14 hours after I wrote this and the owners wife took a swing at me. Classy people added a photo of him asking for a reviews on facebook.

Everything went well from the contractor being responsive in providing a site visit and quote to…read morefinal clean up. Had a small concrete pad poured in a small backyard. Much of the work had to be done by hand. They had a very efficient team come twice; once for set up and then when weather permitted the pouring of the concrete. They were very timely, did excellent work and cleaned the yard better than it was before. Whenever I need work again I will definitely call them first.

Although I cannot comment on the actual work they do, I wouldn't waste time calling exploring. I…read morecalled for an estimate, he came out measured, but never followed up with a quote. Tried calling and left multiple messages on an answering machine (with an outdated greeting from the summer) with no return call.

Free, reasonable estimate. One week later Dave showed me samples. One week after that, the floor…read morewas installed. The guys were very punctual and professional. The floor was done in 3 hours. The price matched the estimate. Thrilled with the result.