He refinished the top of my BAUHAUS dresser and polished the chrome trim…read more He did a great job and I'll take more rare furniture to him for restoration.

Great job refinishing our Stickley coffee table and side table which had damage due to dog…read morescratches and a solvent. They look like new and now have a more durable finish than the original.

I've owned my home for 23 years and this is the worst company I have ever worked with. On day one,…read moreno one showed up, claiming they called but had the wrong phone number.. even though they called me weeks ago for the appointment. The next day the owner showed up and it took him 3 DAYS to just cover the cupboards and floor with protective paper. On day 4, he couldn't get the spray apparatus to work. He eventually figured it out, and began to refinish the counters. He came back on day 5 to finish. He forgot he was supposed to do the bathroom and was going to make me wait 3 more weeks. When the counter dried after 3 days, it was patchy, rough, and uneven. I was advised not to eat food that touched it. This job was supposed to be complete in 3 days. Instead, it cost me 1 week and many hundreds of dollars. We told him to leave. We hired a different company to fix what he ruined. They said they've known surface magic for 15 years and his mistakes keep them in business. Do yourself favor and do not use Surface Magic.

Surface Magic did a repair for our Jacuzzi. It had a big crack in it. Surface Magic was very…read moreprofessional and did an outstanding job on our Jacuzzi. We recently found out that they also refinsih countertops as well. Which is Great. As we were going to replace them with Granote. Until we found out that Surface Magic can make our existing countertops look just like Granite. Which sure saves us allot of money. So are going to have them refinish our Kitchen Countertops. We can tell from the repair they did that they do a wonderful job. So we are sure we are going to love they will do in our kitchen. Give them a try if you haven't. As they do Great Work.

4.5-stars for quality of work and craftsmanship, 1-star for customer service and communication,…read moreaverages out to 3-star rating. Donald is a passionate man with a lot of years of experience and he is one of the best refinishers in WNY. Unfortunately, I had a bad experience working with him. He refinished my floors and reglazed/cleaned up a really decrepit bathroom, which the previous homeowner left covered in literal crap and feces. He did all this within a day of the time he said he would, so his craftsman and quality of work are a solid 4.5-stars. He can literally transform your old tiles in your bathroom and make them look brand new with a different color saving you money from ripping your tiles out and installing new ones. He can do one of the best floor jobs in the area as far as sanding goes, although not without imperfections (but he would probably be upset at you if you pointed them out). However, our relationship fell apart when at the end of the job he asked for $450 more than what he quoted on paper because of the excellent work he did. He claimed he would be "really disappointed" if he didn't get paid that extra $450 and practically tried to emotionally bully me into doing so, going as far as threatening not to work on another project for my wife that he already previously discussed with her. I ended up paying him $300 over the quote and I don't even think he was happy about that. Not once throughout the job did he call and say it would be more. We did talk about some extras like some simple shoe molding, but he said it wouldn't be more than "300 max" and then asked for 450 more without putting the shoe molding on (because I told him not to at the beginning of the job). I think we had a misunderstanding and miscommunication, because when I told him not to put the shoe molding in--I assumed that the job would cost the amount he quoted on paper. I wouldn't have minded paying him if he communicated throughout the job that it would be extra to put some transitional pieces of wood in. To his credit, he did put a super nice transitional piece of beautiful wood to cover the transition from tile to staircase and did an incredible job with it and the pieces from staircase to living room. Those were honestly worth the extra $$$, but it's just the lack of communication that had me upset and then the unwillingness to listen to the customer. He went as far as hanging up on me when I tried to discuss it with him. So overall, if you can put up with a temperamental artist - Donald is your man because he does beautiful work, but he's not that great at the customer-facing side of the business.

I am very, very, very pleased by the work Don and his brother did this past summer refinishing my…read moreclawfoot and built-in bathtubs! (I would have written my review sooner but we only recently moved in.) The price was very fair and their work was meticulous. The way they masked off everything surrounding the tubs was most impressive. Don promised that the non-slip bottom surfaces of the tubs would not be gritty or scratchy and he was true to his word. Thank you gentlemen for your dedication to detail!

We used Troy and Brianne to redo our hardwood floors. They had a fair price, came quickly, and did…read morethe job very well. I think they took an extra day longer than the initially quoted, but it's because they were trying to do get the bevel area done right and it was quite deep. The hardwood got done beautifully. They were communicative and they also worked on the weekends. They spoke passionately about their work and they seem to enjoy what they do. I was very satisfied with the work they did. We had contractors for other parts of the house and they commented on how beautifully the hardwood work was done. I respect their professionalism!

I'd leave more stars if I could. Troy and Brian did a phenomenal job refinishing and repairing the…read morefloors in my 100+ year old bungalow. I was impressed with every interaction I had with them, from the speedy estimate, to the quick scheduling, to the incredible attention to detail they brought to every part of the job. Fair pricing and fantastic customer service from people who obviously care deeply about what they do. I'll be enthusiastically recommending them for as long as they're in business. My floors are stunning and I couldn't be happier.

Although I cannot comment on the actual work they do, I wouldn't waste time calling exploring. I…read morecalled for an estimate, he came out measured, but never followed up with a quote. Tried calling and left multiple messages on an answering machine (with an outdated greeting from the summer) with no return call.

Free, reasonable estimate. One week later Dave showed me samples. One week after that, the floor…read morewas installed. The guys were very punctual and professional. The floor was done in 3 hours. The price matched the estimate. Thrilled with the result.

The product is a weak coverage on wood floors. it does not last, and service is not the greatest…read moreone either. The owner promised to bring a small amount of the product to us to correct some scratches on our floors but never delivered on his promises. Communication with who is running the office was difficult and awful.

What started off with a little confusion in regards to a home visit, we got past that and ended up…read morebooking the sandless procedure. I was told it would be done in a day and it ended up turning out to be 2 days. Which cost me some money at the kennel but luckily they were able to accommodate me. The floor itself looks absolutely beautiful. One minor area that we thought was dry didn't turn out as nice as the others. But all in all, I would highly recommend this procedure versus sanding. And it's a family-owned operation and everyone in the family was extremely polite and helpful. I have handed out of the flyers. They left me and let others see my floor. They look absolutely beautiful.