We took a 2014 Audi A4 to their St Helens location (all owned by the same person) for a routine oil…read morechange on 3/6/2026, and what should have been simple turned into a costly repair. Instead of doing the oil change properly, their technician chose to vacuum the oil out because removing the undercarriage cover would "take too long." We relied on their expertise and trusted they knew what they were doing. The car was driven a short distance after the service and seemed fine. The next morning, however, it started misfiring immediately and was clearly unsafe to drive. The vehicle remained parked until it could be evaluated, and was eventually towed to a certified mechanic. The mechanic diagnosed a missing camshaft seal and advised that this type of failure is consistent with improper oil extraction using suction equipment and would not occur during a standard oil change. We paid $613.79 in repairs, plus the original $97.95 oil change. We made multiple attempts to contact the shop (calls and email). Eventually, their claims manager called on 3/25/2026 and denied the claim solely because they didn't get to inspect the vehicle first--ignoring the fact that the car was unsafe to drive and that we didn't even know they caused the issue until after a professional diagnosis and repair. At this point, it's not just about the damage, it's about accountability. Cutting corners for convenience caused real damage, and they've refused to take responsibility. We are now pursuing this through small claims court. Use caution. An oil change shouldn't result in engine damage.

Had a pretty decent visit here - took my wifes car in for oil change. No line at the time…read more They will check for things they can upsell you on, like cabin are filter, etc. They do wash your windows, but not vacuum (not that I expected it, but some lube/oil places do) Waiting area had free coffee and TV; loved the old oil cans/memorabilia for decorations. Quick, gracious service Prices a little high, they did take my email with a promise to send coupons, havent seen that yet. Would recommend!

Friendly, helpful knowlegable!!…read more I appeciate evertime I go to Putman Pro Lube!! Thank very much!!

Do not go here! Waste of money! I paid for the oil change that included a vacuum and oil filter…read morechecked and the fluids topped off! After I drove away I realized they didn't vacuum my car, but they had marked on the paper that they did! I get home and see they didn't top off my wind shield wiper fluid, it was empty! Makes me think they didn't check any of the fluids nor change my oil! I have a feeling they just charged me and didn't do anything to my car! I'm on a budget and makes me sad to think they took advantage of me like that! I need a reliable car for me and my baby and they sure didn't help but yet I paid 37.00

I just posted on Google and now I'm posting on Yelp. I have NEVER experienced such excellent…read moreservice from a dealership or service center EVER! I recently moved to Astoria and my Prius wouldn't start and had to be towed. I had no idea where to have it towed so I ramdomly selected Lum's. WOW! I was dreading the worst car repair news and to my surprise they said, "Our instrument reader indicated that is was a simple fix, the battery wasn't fully charged. We put it on the Toyota charger and it's now ready for pickup". I went in to pick it up and the next thing they told me was, " We're not charging you anything. We simply put it on the charger". Wowzer! I've told all of my neighbors and I hope this post is read by many. Nick Brown is the person I worked with. Because of him, ! I promise to come back into your showroom as soon as I figure out which new car to purchase from you. My significant other is 6 feet 5 inches and needless to say he barely fits into my Prius. We need a bigger car. Thank you Lum's and Nick!

I called and had parts order a battery for my Mazda Miata. Scheduled an install the day after they…read morereceived it. When I checked in, I signed forms that showed $120 charge plus Shop fees. Imagine my surprise when 15 minutes later, somebody came to have me sign out for $360. The explanation is that they did not have the cost of the battery of $240 when I signed the check-in paperwork. Impossible as they ordered it and had it in stock prior to me getting there. A true bait and switch. If I would've known it was $360 to buy and install the battery I would've found another option. I'm no longer going to take my other cars there for any type of service.

We took a 2014 Audi A4 to their St Helens location (all owned by the same person) for a routine oil…read morechange on 3/6/2026, and what should have been simple turned into a costly repair. Instead of doing the oil change properly, their technician chose to vacuum the oil out because removing the undercarriage cover would "take too long." We relied on their expertise and trusted they knew what they were doing. The car was driven a short distance after the service and seemed fine. The next morning, however, it started misfiring immediately and was clearly unsafe to drive. The vehicle remained parked until it could be evaluated, and was eventually towed to a certified mechanic. The mechanic diagnosed a missing camshaft seal and advised that this type of failure is consistent with improper oil extraction using suction equipment and would not occur during a standard oil change. We paid $613.79 in repairs, plus the original $97.95 oil change. We made multiple attempts to contact the shop (calls and email). Eventually, their claims manager called on 3/25/2026 and denied the claim solely because they didn't get to inspect the vehicle first ignoring the fact that the car was unsafe to drive and that we didn't even know they caused the issue until after a professional diagnosis and repair. At this point, it's not just about the damage, it's about accountability. Cutting corners for convenience caused real damage, and they've refused to take responsibility. We are now pursuing this through small claims court. Use caution. An oil change shouldn't result in engine damage.

James and Tavish were great. They got my car right and gave me honest opinions. Thanks for getting…read moreme straight before my travels. Will be returning to this location.

Fast friendly service. Owners are polite and efficient. Repairs are well done and timely.read more

We were traveling through Oregon when our clutch went out, which is a traveler's worst nightmare…read more It is always tough to know who to trust when you don't know the local mechanics, but TJ's Auto Repair was phenomenal. A huge thank you to Colton and Katrina for their knowledge and excellent customer care. They are honest, highly skilled, and did a great job. We highly recommend their services to any travelers coming through!

Took my 2025 Sequoia here to have its 20,000 mile car care service. I had the pleasure of working…read morewith Devin as my service advisor. He was knowledgeable, polite, professional, and fast. I appreciated him and will be coming back. Thank you Devin!

Everything was great until check out and I was informed about future service's that are due. Just…read morefor 4 service the complete cost would be over a $1000.00 That was enough to ruin my day! These included Transmission, Coolant, Cabin air filter, and Engine air filter, SERVICES. This was all for my 2018 Toyota Camry 2.5L Which has been an excellent car!

We had a great experience from start to finish with everyone at Warrington Kia!…read moreAshley was very helpful, and we enjoyed getting to know her!

Do not trust. Check everything. The included warranty on a 21k used car cost almost 8k. Lairs and…read morethieves. It was not included it was an extra fee, this took the total price up to a third more than it should have been. Will not set foot on their property again. Financial manger Daniel Valdez is the crook that conned my wife.