The shop team did amazing work on my wife's Mustang. They were quick, responsive, and paid real…read moreattention to detail. I never felt like just another number, or just an insurance payment. I was treated like a human being and every employee there seemed genuinely happy to work there. They worked great with my insurance company, and even went as far as returning my rental car for me when I went to pick up Mustang.

This is, without question, the worst experience I have ever had with an auto body shop…read more I was referred to A&M Auto Body by my insurance company, Farmers Insurance, after my accident. Because they were a recommended repair facility, I trusted them with my vehicle. That was a mistake. When I got my car back, it had new damage that was not there before. The left side of my aftermarket wide-body bumper had been damaged and no longer fit correctly. Instead of acknowledging the damage, the shop claimed it was already like that when I dropped the vehicle off. That is simply not true. The problems didn't stop there. My dash cam no longer worked after they finished the repairs. The 10-amp fuse had been blown. My alarm siren stopped working because a wire had been cut and never repaired. While inspecting the engine bay, I found multiple wires that had been cut and left unrepaired. On top of that, my steering wheel--which cost me over $700--was scratched and scuffed while the vehicle was in their care. I take exceptional care of my vehicle and have extensive experience working on cars. I know exactly what condition it was in before it entered this shop, and I know what was damaged afterward. I contacted A&M Auto Body multiple times and spoke directly with the owner. Rather than taking responsibility and fixing the problems, I received excuses. I was eventually told they were waiting on one replacement piece from the manufacturer of my wide-body kit. It has now been over three months, and my vehicle is still not repaired. Waiting this long for a single part, with little meaningful communication or urgency, is unacceptable. To make matters worse, I paid a $1,000 insurance deductible expecting my vehicle to be repaired correctly. Instead, I got my car back with additional damage and had to spend months trying to get someone to take responsibility. I've also had to file complaints because the issues remain unresolved. The most frustrating part isn't just the poor workmanship--it's the complete lack of accountability. If a repair shop damages a customer's vehicle, they should own the mistake and fix it promptly. That never happened here. Based on my experience, I would never trust A&M Auto Body with another vehicle, nor would I recommend them to anyone. If you care about the quality of your vehicle and expect honest communication, attention to detail, and accountability, I strongly suggest looking elsewhere.

This is the second time I have used this company and the second excellent experience I have had…read morethanks to Bob, Angie, and the staff of very capable and caring technicians who work here. Someone did small but important damage to my Ford Fusion. It was important because it would prevent the car from passing inspection due to a damaged headlight and fog light. The surrounding sheet metal and bumper had some minor damage, too. It would be impossible to see any sign of the damage or repair. There are other good body shops in the area but Body Works is the best, based on my two experiences.

Dealing with Robert was very easy. Once the car war brought there and I signed the authorization…read morethere was nothing else for me to do . Three weeks later car was given back like new and drives well. Bill Z Newburyport MA

So here's my tale of stupidly... I was reversing into my garage talking to my son forgetting my…read moregarage door was delayed.. then I heard scrapping then a wth was that noise? Then it hit me... I freaking hit the antenna with the garage door. My son just started at me like oooh you messed up... I say in all frustration I say I KNOW!! so I looked at the antenna like I've never seen one before ( well not in my hand anyway) so I at that moment drove to 3 different auto body places. 1st one quoted $4500+ no thanks the 2nd was we can't fix that you need a new roof.. what a new roof!! Awh man what the hell did I do to my Idris.. the 3rd said to go to the dealer.. not doing that... then I called my insurance company they directed me to Hynes Collision Center in Haverhill... Santos looked at my car and gave me a pretty reasonable price he said he could fix it and it would take a week to a week and a half. I say okay. I dropped it on a Wed and he called me exactly 1 week later on Wednesday!!! Amazing...I drove up Thursday morning to find my beautiful car looking gorgeous and the price was better than expected $$... I could only say thank you thank you it (Idris) looks amazing.. I was a child on Christmas day... Hynes Collision Center is the place to bring your car they are straightforward, honest, and attentive to all your questions and concerns... great people...

just had my car repaired after being hit twice in a week. Franl and his team were very easy to…read moredeal with. Excellent job repairing my vehicle. Looks like it was never hit. Matched the paint beautifully. Extremely happy with service and the work completed. would recommend!

Nicest family owned shop. My experience from a my first phone call, to my visit, to another visit…read more each family member and person working there are some of the most amazingly friendly people you will meet. There were no hassles, no stress, you honestly feel like you've known these people, they make you feel so comfortable in their presence. My truck was looked at right away and I left a very happy customer. I would recommend them to everyone I cross paths with needing this service. Thank you Blinn's!

They have a great reputation for a reason. I had some minor repairs done that were not covered by…read moreinsurance. Not only did they do a great job in a timely manor, but also at a great price.

I have literally never written a yelp review so quickly in my life, but this one really deserves…read moreit. My car got hit and run by a snow plow during the January snowstorm and Elite Body Works did an amazing job fixing it! Ken is very knowledgeable and just all around a kind person. Progressive tried to make me pay extra out of pocket for something really dumb and Ken was able to argue with them so I wouldn't have to pay it. On top of this, I came back to my wheels looking shiny new and my floor mats completely cleaned - totally didn't expect it and made my day! I would highly recommend this shop!!

Love this place -- Ken is honest and thorough and really looks out for his customers. So glad to…read morehave found it!

Great team , in and out fast with clear communication during each stage! The pricing was super…read moreclear and no surprises, Shadi and his team were able to help me with insurance and better understand how deductibles and pricing works.

the jackie girl not good at making appointments takes long to call me back to see if they can fill…read moreme in cause that's what she said she was going to do but fails to do