I will not recommend Cropley's Speedy Appliance Service. Speedy it was not. Came to my house Tuesday morning and advised me the shock absorbers were broken. Don't use your washer - I'll be in touch. Took my $85 and said it'll be used towards the repair. Never heard a peep. Followed up on Monday and Jay returned my call. Admitted he was out of town and couldn't find the part and apologized that no one kept me updated. I told him I have the parts. Ordered off Amazon. I asked how was I able to find the part and he couldn't. I'm not into the fixing appliances industry. He couldn't fit me in until Wednesday (although I was a call from the previous week) to install them. By Tuesday they were installed by someone else. I asked what he could do for me and he offered nothing. One week and no communication. Certainly this doesn't shout "speedy" to me. An open line of communication would have been helpful too! read more