Do NOT go to this office. Actually, I'd say to avoid using DHL all together. Our father-in-law used their service to send us an item, and unfamiliar with the process trusted the DHL clerk who served him. Boy, was he completely taken advantage of. They placed the very small items in an over sized box and proceeded to charge him far more since they charge by the box. They didn't tell him he had the option to use his own packaging or even a padded envelope and if he did so, he would save XX amount of dollars. In fact, he had to drive home an hour to get the extra amount of cash as it was much more than he had on him. I contacted DHL customer service and they simply said they "have a very limited selection of packaging available". What?? So a courier service carries a VERY LIMITED selection of packaging options? I don't know if the treatment was due to his ethnicity or if complete idiots work at and run this company. We will NEVER use DHL again out of principle. read more