Was in search of a dentist that would fit me for dentures and I am so glad that I came to this…read moreoffice. Not only was the location convenient but their office was amazing. Walking in, I felt like I was on HDTV, beautiful furniture and decorations. They even had a free coffee bar which was a major plus. The staff was friendly and explained everything clearly and concise. The wait was not very long and the room was comfortable. The doctor was amazing! Not only did he care about my problems but he took time to listen to me on a personal level. He told me all about his education and I felt almost like family. I will be returning again so that I can get impressions made. I look forward to see the dentist and his staff again!

I understand this office has a lot of patients and I realized I feel terrible about the first…read morereview I wrote. Dr. Newby is so nice and sweet and she's amazing. Today I realized that the staff may not be perfect, but they are so interactive and nice. Again I feel bad about my first review. I experienced something today that I haven't experienced before in the office. I'm giving this place 5 stars because they deserve it after all the hard work they do. And sometimes it doesn't matter about the work, what matters is the persistence, respect, and courage one brings to work everyday. I'm kinda sad my treatment is over, and I'm gonna miss my braces. I hope all goes well with the staff and this place continues to grow. Good luck!

My granddaughter goes here for braces, and it takes forever for an appointment. Rude staff, it is…read morealways overbooked and appointments take hours sometimes the fastest an appointment took was an hour. She said you mainly sit in a hallway till you get called then go sit in a chair for a while till someone comes and starts. I honestly don't recommend it after al the complications and problems we've had with this office. Newby herself is super nice and friendly but the office could be improved.

New ownership is awesome. The doctor and assistants are superb! When a crown came off, the doctor…read moreglued it back in place without issue.

Friendly staff, organized, clean, efficient and knowledgeable staff & dentist…read more We have used this dentist now for over a year. I trust and am fond of the entire dentist and staff. Highly recommend this dentist to any one that does need any type of dental care to meet all of your needs.

I cannot say enough about how much I love this place! A total judgement free zone where EVERYONE is…read moreso kind and willing to help the best that they can! Both Dr. Kile & Dr. Marta are incredible and listen to all of your concerns. They both have so much knowledge and offer an array of things they can do for you. After meeting them and their team, I never want to go anywhere else! This dental office feels like home. If you are thinking about trying a new dentist, this is the place to be!

Love the Dentist and hygienists here, BUT the front desk clerk is lacking severely in people…read moreskills. It comes across both on the phone and in person. Still debating on changing dentist just because of this woman!

The staff here have always been friendly, and the work of Dr. Guster has always been appreciated…read more First-rate dental hygienists, too!

Bang for your buck: tbd/10 Quality: 10/10…read moreService: 9/10 Ambiance/Location: 10/10 Overall: 10/10 I came to see Dr Mack after having been to several dentists for an issue with a crown. I had been told I needed a root canal and was quoted thousands of dollars for the procedure. I was concerned this wasn't the issue with my tooth, so I came to Dr Mack for one final opinion before making the decision to proceed. Dr Mack's office is top notch. He has a ton of the newest technology which allows him to better diagnose issues than most dentists. Dr Mack spent a little over an hour with me and after examining my tooth extensively, he determined the issue wasn't the root but with my crown. He was able to adjust it and saved me a ton of money and fixed my pain. The staff at Dr Mack's office are all incredibly professional and kind. The receptionist with whom I spoke to make my appointment efficiently took down all of my information and quickly schedule an appointment. The dental assistant took images of my tooth and eased my mind about the process. If you're looking for a new dentist, this is the office you need to call!

My first experience was with 'Dr. Bob'. He doesn't listen to his patient and, he hard sells…read moreimplants. I got the distinct impression that that particular service is how ABC makes their money. I made an appointment with the other dentist, Dr. Brent. I asked for a bridge, and that is what he started for me. My insurance was billed the max it would pay, $1,500 in May, and so was I. The bill for the temporary, and permanent bridge, was completely paid in full, in advance. Dr. Bob hijacked the last appointment I had made, with Dr. Brent, (the temporary he made broke, once , and I pulled it off the second time, because I got an infection, I was anxiously awaiting the permanent) Bob told me they were not going to make the permanent one, because 'in his opinion,' it would not be satisfactory. He was back to his snakeoil fix all, implants. When he realized that I had no money for implants, he decided I needed the second most trumatic procedure done ... dentures. (Keep in mind, the permanent bridge I had already planned for, wanted, AND HAD ALREADY PAID FOR 7 MONTHS EARLIER by my insurance company, and my co-pay of $1,492.00 out of pocket; and he REFUSED TO DO IT! (Is he c ethically, and morally allowed to do that? He said the money the insurance and I had both paid, already for the bridge, could easily just be 'reallocated' for another procedure, the dentures. Hmmnn... I was so upset that he refused to give me what I had wanted, that I explained I needed time to adjust. to the idea of ALL MY TEETH being pulled. This doubt of his prfessional opinion aggravated him.. He told me I needed a root canal anyway, because of the infection. He also said he wouldn't /couldnt do anything for me that day, to put me out of pain or treat me for the infection, both he and his book keeper said it would be illegal for him to work on me at all, since I now had Caresource, and no longer had the unsurance he had ALREADY CHARGED,, for work HE HAD NOT DONE! As a side note, I have to explain how embarrassed by my teeth, I have grinded then down so far, and c were actually missing the ones I needed the to bridge to replace. This has been a goal of mine to get then fixed for years. I was SO happy thatI had both decent insurance, and the hefty co-pay. I would finally stop being self-conscious on how I was speaking, or talking. Because I had no choice, he already had the money, I decided to get the dentures in December, and just put the nightmare of my teeth behind me. When I called to make the appointment, and this is when his office manager told me he couldn't work on me at all, as it would be illegal, because I had Caresource. I reminded her that nothing had anything to do with Caresource, was already paid for! She said it didn't matter, he couldn't do it if I had Caresource. Then I was upset, and reminded her no one had thought it was illegal to get paid for work he hadn't done. She said she would ask him if he would do it then, he amazingly enough, said he would. My appointment was in December. When we were solidifying this, his bookeeper said it was only for upper denture, (Why should have I been surprised?) and I said l thought it was both; then said I would just talk to him about it. I was called the next week and told he didn't want me as a patient anymore! I was flabberghasted. I almost cried. When I asked why, she said she didn't know, but I begged her to find out why, what had I done? She said she wrote him a note in between appointments, and that he just that he didn't want me as anymore. Once again, I was on the verge of crying. All I wanted was for my teeth to be fixed, and I had paid him to do that. When I asked about the money, she said.he would give the insurance money back to them , and give me $792 of the $1,492 and he was keeping mine for lab costs! Doesn't insurance pay lab costs too? I have NOTHING to show from my 7 months of dentrisry other than an infectipn. They wouldn't even repair the temporary , that broke. Just patch it and glue it back vin! I would take this review down which could obviously lose new patients who decide to bypass this nightmare, and will always be suspicious when he 'suggest' implants, also when he wants to be paid 'upfront'.. I don't want to be unfair, I want the dentures. I am fine with those, since they seemed the best for him. I will also be filing wirh The BBB unless my teeth are fixed, which I think is fair.

I am very pleased with my experience at this dental office. I live in California and needed to come…read morein and get a tooth checked out. They got me in quickly and everyone was very kind and welcoming. Dr. Bob took his time with me and explained everything. He answered all of my questions thoroughly. He was very knowledgeable and talked about my gums and bone health as well. I really appreciated that because with my experiences in other offices dentists don't always mention about the foundation for your teeth. I have family in the dental field and being familiar with them I think that Dr. Bob is very well rounded and his caliber of work is excellent. Thank you Dr. Bob and your staff.

This is the second review I have written. A few days ago I began having a tooth ache in my right…read morelower jaw. I was able to tough it out through the night but it hurt progressively. I called London Dental Care at their opening on Monday morning. They bent over backwards to get me in right away, even in view of their already busy schedule. With great efficiency, they diagnosed the problem soon. A couple of root canals later and a temporary crown fixed the everything temporarily. This dental office is simply great. They cheerfully handle each patient and never force you along faster than you are comfortable with. They are, quite simply, the best dental practice I have ever used. Thank you. Emmett MD

As always London Dental was fantastic! Everyone is always so accommodating. They always make sure…read morethat you are as comfortable as possible, & ensure that you are satisfied with the services provided. I have a lot of dental issues as a result of poor dental services throughout my youth. Every year they work with me to get the most out of my dental insurance provider for services rendered and update my care plan on a need first basis. If an emergency occurs after I have met my annual maximum from the insurance company they always work with me to ensure my comfort until the next calendar year. This is their greatest asset in my opinion. They truly do care and understand the patients needs.

I've been going here for over ten years and highly recommend Darby Creek Dental!…read moreNice clean lobby, professional staff, great services!

Let me just say I'm not a fan of dentists. I really, really stress over dentists and dentistry…read more There are a number of reasons why but I need to be handled with kid gloves or I have an panic attack. Dr. Cleveland literally made fun of my anxieties, suggested I was paranoid and a bad person. He is a wizard with numbing your mouth but was judgmental when I suggested that listening to a crying baby for 45 minutes during my already stressed out condition was not conducive to dental health. Dr. Culley (who I'm told has left the practice), was never satisfied with my oral hygiene and literally told me my teeth would fall out if I don't use floss. One of the hygienists suggested I should have all my teeth removed if I didn't measure up to her level of hygiene. I'm told she's also left the practice. Finally, the desk staff were too harsh in billing problems, calls, etc. After I stopped going to the practice, I got a call from the desk folks telling me it was unprofessional to not notify them I wasn't coming back. Honestly, I didn't tell them because I would have triggered a confrontation. I hope the new staff there is better; I hope they now tell parents with crying children not to reschedule when they have child care. I hope they recognize that folks with anxieties need special care and attention. And I hope that the front desk staff learned that people should be treated with respect and the customer can be rude or difficult but never professional; they seem to forget it's my money that pays for the service and I have the choice to go somewhere else that better caters to my needs.