I was looking for a personalized insurance experience and called several different insurance…read morecompanies to no avail. These days transactions seem to be completed by text or emails and I wanted to talk to someone who would talk to me to understand my insurance needs. I was so glad to connect with Adrian from Foothill Insurance Brokerage Agency. He understood my needs and worked with me to find the best quote and company. I look forward to working with him in the future to ensure that all my insurance needs, and those of my family members, are met!

Adrian went all out to make sure I got the best rate, he responds fast, really friendly and service…read morewas fast. He knew what he had to do and I was satisfied he was able to get me a full coverage policy without it being so high compared to other companies. Highly recommend this place

I had to shop around for auto insurance today and that can be a daunting task trying to find a…read morebusiness that will really help, educate and make the process easy. I have to say I found one business that met my criteria. Freeway Insurance on 4th and Vineyard was just that place. From the moment I called, Lucia was very friendly and provided excellent service. I had called another place before but decided to go with her based on her assistance over the phone. She was able to give me a couple quotes within minutes. When I arrived she got right down to business, I was in and out within 15 minutes or so with my new insurance policy. She not only saved me over $100 monthly but got me roadside assistance included in my policy. What a wonderful experience I had with her. If you are in the market for auto or home insurance then Lucia is your girl. The other 2 gals there also seemed very friendly and knowledgeable. Don't hesitate to call. Mat P.

I worked directly with Karla L. This by far was thee most horrible and unprofessional experience I…read morehave ever encountered with any business. Karla set me up with a down payment for 475 and said I could pay half of it to get started and the other half in 3 months. When the time came she forgot to put the extension and they ended up canceling my insurance through Aspire. When I tried to resolve the matter Karla stopped answering her phone. This place is a scam they get your down payment and put you through the wringer and I have found several reviews claiming the same thing. Unless u like you to be directly stolen from and lied to, do your self a favor and do not use Free way, or atleast don't Let Karla help you.if I could put negative stars I would.

Went in to make a payment and had a few questions and was happy with my service!…read more Thank you Daniel for all the help and information

I would not recommend this place to nobody. They take advantage of our Hispanic people that have…read morelittle money and little resources. They made me pay twice my insurance deposit on top of a service fee. Please do not use them, find anything else online or even driving around. Our own people taking advantage of our own.

SCAM!!!! Beware. They are a scam. They tried to charge me $280 to add a truck and driver when it's…read morefree through progressive!!! Beware!!!!!!!

Thank you to Jesse and the team for all their help! Jesse was so fast and helpful with my…read moreinsurance, he answered all my questions and was able to give me a price I wouldn't say no to! If you're shopping around stop you found the right place !

If you need a dedicated, attentive, professional and respectful agent, ask for Tanner. He has…read morehelped me handle all of my insurance concerns since I switched over to Mercury a year ago. He responds to emails right away and will return your calls within a few hours unlike other insurance agents that I've dealt with in the past where they never call you back. Choosing Kessler and Tanner have been the best decision I've ever made. Would recommend them 100/10.

This is directly aimed at the "helpful" representative (Cynthia). I think that was her name anyway…read more I called this company today 9/2/26 around 3:20pm in the hopes of a little compassion and understanding, considering we're on the hunt for auto insurance. The individual I spoke with was not compassionate about our situation, although it's a lose-lose, a little kindness and compassion would have been very appreciated. I was met with judgmental remarks from her, as if I don't already understand the situation. "I'm well aware", was my response to her rebuttals and out-of-line comments about our situation. Do better as a human, Cynthia. Do better as a person who needs to be trained and educated on proper phone etiquette, and again compassion, which was warranted, but not received, unfortunately. She ended up hanging up on me in a desperate attempt to get rid of me. Hanging up on a potential client is also not proper phone etiquette. I never once became aggressive or rude, I just simply asked her to remain focused at the task on hand and I didn't need her comments about OUR situation, or her very out-of-line comments. I truly hope the call was recorded and I hope management takes this review seriously because this should never happen to another person seeking help from their business! Addendum: my call was made to your business at 3:22pm yesterday. I don't think you have my cell number, which would have been provided to you had you requested it in a private message. I absolutely did call, how would I randomly know your employee's name otherwise? Oh, and yes, I was abruptly hung up on. I never became rude, defeated absolutely. I would offer you to research a little harder, a call around 3:20-3:22 9/2 and listen to the call yourself. My name is the same as what I presented to Cynthia. Otherwise, I'd be more than happy to email you.

John Wallace at Promax Insurance saved me so much money while still getting me great coverage. I…read morewasn't looking for the cheapest option, but I ended up saving $71 a month compared to what I was paying before! The switch was super easy. John answered all of my questions, was very personable, and made the whole process simple. If you're thinking about changing your auto insurance, I absolutely recommend talking with John Wallace at Promax Insurance. I'm so glad I made the switch!

I was hesitant to switch insurance companies because I was concerned about their service, though…read morethe cost was cheaper. Not only did John provide me with excellent service and insurance at a much more affordable price, I got more coverage, and I added Umbrella insurance-all at a lower monthly rate. The proof of the company's value was on full display when my car was stolen while I was on vacation miles away from home. Each agent was quick, responsive, and communicated thoroughly every step of the rough road! My car was reported stolen on July 17th, and I had money deposited in my account on July 31st. Amazing team work.

Nita has been great. She helped us get a new auto insurance policy. Made the process so easy. I…read morewould definitely recommend her.

Nita was so helpful and patient with all our questions and concerns. Switching insurance companies…read morewas an easy process and she found us a good rate. I have recommended Nita to my family and friends.

Thank you Cynthia for all your help! You're amazing and made everything so easy and smoothread more

worst mistake I ever was switch nothing but trouble they keep taking my money out of my account…read morefor a mistake that they made every month they keep doing it. taking the money out of my account making up fees that is 100% false!!!! theyjacked up other bank account. they play stupid and lie about that they're not gonna charge.actually they act like they don't know what they're doing, but they do know what they're doing. They're stealing money from people very scandalous don't make the same mistake. too much stress their thieves and they are not trustworthy. you can never get a hold of anyone they Never call you back on hold for hours and then they hang up on you they play the part but they're they gonna fix it and not charge me but they lie !!Dont make the same mistake. Too much stress I wish I would've known what I know now would never have made that mistake. Don't do it.!!! Very very unprofessional

So over all I've never had a bad issue with this company. I haven't gotten to any accidents so I…read moredon't know how it would have been with their full service. However, once I needed to cancel . The man named ruby helped me and make the process very easy . Was really informative and helpful. If you ever need help I'd recommend Rudy and his extension is: ext 11421

The people that work here are negligent and don't follow simple instructions ! I had tried to…read morecancel my policy over the phone June 26 2026. The first time I called they were trying to send me a form to sign over the phone but they agent said it wasn't going through for some reason he tried to send it to me via email and text. So the next option was to drive to the office to sign it in person. So I did that. Unfortunately I didn't take a picture of my form . Fast forward 3 months later and I'm still being charged because they never sent the insurance company "Safeway insurance my cancellation form" I called back to have them send my form and they said they would once again they did not! Now today September 28th 2026 I called to get them to send it to the insurance company and to me. Same thing the "agent was having trouble sending it" so I had to THREATEN to FILE and complaint with California department of insurance and now finally after 4 months ADRIANAS INSURANCE has followed my request. On top of all this the insurance company "Safeway insurance" is telling me they may not be able to give me a refund since it's been so long. Avoid this insurance company terrible experience I have never experienced this before I've cancelled many policies and they all have been cancelled the same day

Mike is an exceptional agent and his staff is helpful and knowledgeable. They are always quick to…read morerespond and supportive!

I needed a quote for auto and rent insurance. I called several places and received subpar customer…read moreservice, long hold times and left with unclear quotes even through email. I called State Farm (Mike Gaumers office) and spoke with Debbie. I will absolutely tell you her customer service was impeccable. Not only was she professional and personable she took the time to be detailed and thorough. She ensured I truly understood every aspect of what I was requesting. She's extremely knowledgeable and kind. The customer service that is very rare to find these days. You know if you are working with Debbie you will get fast and efficient service, no hold times. And most of all she doesn't treat you like you are just a number! She builds a foundation with her consumers.