Clayton did a terrific job cleaning our outdoor fireplace. He was very thorough and very…read moreknowledgeable. he spent a lot of time cleaning the smoke shelf which is very important. overall great job!!

Clayton did a great job. He gave a thorough inspection and explanation of the fireplace we have. He…read morecleaned it very well and gave instructions for proper maintenance. Grateful for his expertise!

Super nice workers and office/admin staff. Very helpful and happy to explain pros/cons of different…read moreoptions. Honest. Rapid response to service request and transparent about costs. Excellent service at a reasonable cost.

they were here on time. They called me or texted me 30 minutes before. And Sean's work is beautiful.read more

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

Outstanding! Michael was thorough in his inspection and explained everything to me from changes to…read morechimney safety over time (our house was built in 1928) to what we can and need to do today. He gave me suggestions but did not try and sell me anything I didn't need. After the inspection I had him install a stainless steel chimney cap for $275. We had one done at our other house that cost over $500 a few years ago. Lifetime Chimney is my personal go-to from now on and the place I recommend!

Frank (owner) answered the phone and came to the house within the hour to clear a stuck damper. He…read morewas efficient, clean, and really knows "all about" your fireplace/chimney, etc. It's so refreshing to actually talk to someone (no text or email requested), and have the issue resolved so quickly. Highly recommend this business!

I called Frank because my chimney hadn't been cleaned in 2 years and has a crack in the back that I…read morewanted a professional to look at. He cleaned the chimney and thankfully gave it a clean bill of health. He took the time to explain his reasoning and gave me some advice for keeping it clean going into the future. He also left me with a sheet explaining the anatomy of the entire fireplace and chimney, and his inspection notes. I booked Frank because of his great Yelp reviews and wasn't disappointed.

Great service, clean, friendly and professional chimney cleaning and inspection. Competitive cost.read more

Revising my previous one star review to four stars. There…read morewere some communication issues. They showed up a few days late and at a different time but once on the job they were thorough, pleasant and competitively priced. They did a good job. (Also, we're in PDX, not SF as listed.)

Quick, professional, friendly, affordable. Would recommend to family and friends if looking for a…read morereliable service.

I really wanted to like these guys. Communication was good and they were confident in their work. I…read morehad two chimneys cleaned, new caps with screens, and masonry repair on the top of one of the chimneys. During a wind storm one of the caps blew off. I called the company to see if they warrantied it and was told that weather was not their problem. Funny, because after the guy was done installing everything I specifically asked if one of these blew off there was any warranty, and was told everything was covered for one year. No offer to reattach was made, so I had someone else look at it. Found the chimney cap was only glued on and not attached with any hardware at all. The sealant was cooked by the heat and just let go. Not only that, the cap was the wrong style. Nothing fit inside or outside of the chimney pipe, it merely rested flat on the top and was slathered in a massive amount of black sealant. I was told that obviously this could never have been expected to last through the heat of use or any wind. A correct diameter one was found quickly and clamped in place. I don't understand why they couldn't have just told me they didn't have a proper cap instead of wasting my money.

The techs that came to my home...were, professional, did more than I thought would be Serviced, and…read moretold me what was coming, but did not need to do now!!! Very grateful for the techs that came to my home, and...knowledge is king!!! I can...plan financially!!! Thank you!!!

Easy to reach, honest, great work, and they keep good records…read more Unfortunately we need to rebuild our chimney, and fix a crack in our flue. I had our contractor friend take a peak after The Top Hatter reported all this last year, after I hired Top Hatter to clean out our chimney. The company I had hired the 2 years before, reported nothing of the sort. Our contractor friend agreed with Top Hatter's report, and said the price they quoted was fair. I misplaced the the quote/paperwork from last year. And wasn't even sure which company had made the report. I called Top Hatter the other week, inquiring if they are the company who had seen us last year. The lady who answered the phone was cheery, did a quick search for my account, and had all the notes from last year, in front of her, in the company's system, with in seconds. We will be hiring Top Hatter for the work soon. Top Hatter was also honest, in that the work could wait a few years. Only not to use the fireplace, until the work has been done. 2017 #19

Great guys that understood the job and got it done! Had a slight delay with a 3rd party supplier…read morebut once we got that dealt with we got everything wrapped up before the cold and the rain really take over. 100% will deal with them again. DN - Vancouver, WA

Unable to reach after they did the initial inspection. Can't book follow-up appointment, emails…read morebouncing. Not sure if they are still in business.

What a great experience with Kelly from Chimcare. Our fireplace looks like it is brand new . I…read morefeel so much better knowing our fireplace has been cleaned and inspected by someone who really knows what he is doing. Thanks , Chimcare and thanks to Kelly for his expertise , information and hard work.

Way, way over priced Had another company quote the same…read moreservice for 10% of what they were asking

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys