Primrose Schools are wonderful in concept, and this one is also fantastic in action. The…read moreadministrative staff is welcoming and knowledgable, and the infant caregivers are absolutely gifted. I was so hesitant about leaving my baby girl... she is my first child, and I'm a total worrywart. But at Primrose Coppell, I know that she is getting the three most important aspects of childcare, to me at least: 1. Her basic needs are met. She is fed, changed, and given naps on a consistent basis, and those are all included on a daily report for me. This should be pretty standard for any daycare. 2. She is educated and encouraged to develop milestones. This unfortunately isn't provided at all care centers. At Primrose, children are read to, taught sign language, listen to music, venture outside in good weather, and care providers do little art projects like handprint paintings with them. You might think a three-month-old won't benefit from all of this, but studies show that the first three years of life is crucial for brain development and exposing them to all sorts of new experiences and education at this time is highly beneficial. 3. She is loved. I have seen many of the staff snuggle and play with, make silly faces until the babies smile, and generally delight in my child's and other children's interactions. I couldn't leave her with a cold, uncaring staff, but that does not happen here. I am a bargain shopper, so the pricetag is a little higher than I originally wanted to pay. However, it is 100% worth it. I haven't second-guessed this choice since Day One, and I love watching my baby girl grow and thrive in this environment.

Mixed Experience -- Some Good, Some Not So Great…read more Primrose has a lot of positives, like a clean facility, a structured environment, and some very caring staff members. The curriculum is solid, and it's clear they focus on learning and development. That said, there were a few things that could have been better -- communication wasn't always consistent, and at times it felt like there was a lack of attention to individual needs. It's not a bad place by any means, but with a few improvements in leadership and parent engagement, it could be much better. Overall, it's okay -- right in the middle for me.

The owner kept boasting of the Frog Street curriculum. The owner was condescending in his remarks…read moretowards me, but I am simply underwhelmed by this curriculum and its inability to afford his "team" the material or guidance necessary to adjust to our children's learning and development needs. While my background is admittedly very limited in this subject matter, I would be more inclined towards the Creative Curriculum (like our daughter's previous school) or HighScope. I also provided a critical review on another forum, and I was met with retaliation from the owner, demanding over a phone call to me that the post be removed. I was simply sharing my expectations, and how the academic standards fell far short of how our children were developing. The owner proceeded to publicly divulge private, personal matters in his response, and even sided with and made concerted efforts with the mother in an effort to diminish me, and dismissing my valid concerns. We had an in-person appointment on Friday at the school to discuss further, which I have now cancelled, because of this public demonstration of retribution from the owner himself. Is this the kind of place you want to entrust your child's development? The unprofessional manner in which the owner, the director, and the teachers all combined their efforts in order to denigrate me, especially on a public forum, is very concerning: a company was unable to handle criticism, and in turn, publicly shamed me as a parent.

Update: they have changed their menu!! All whole Grains and fresh fruits! No nasty chicken nuggets…read moreor hot dogs anymore :-)