Used this company 3 times. The first time trying them out was ok so we decided to try them a few more times. (We have a signed agreement that the commission rate is 30%) On the 3rd time the items didn't sell very well. I understand the market will fluctuate which is why I didn't really say much to them. We we're about to have them auction off some more electronics and I asked what they are doing to make sure the word gets spread so items sell a little better. The response I got was "We are going to 40% commission, due to gas prices and their time, is that okay?" So i quickly said no it's not okay I don't want to do 40% commission rate. And that was that no other words were discussed.
I get my check from the 3rd auction and it seemed really low compared to what I was expecting. We reached out to DFW Auctions Unlimited and ask to get the break down of what amount sold and the commission.
After a few hours we got an email and it shows we only got 50% when we are suppose to get 70%. Called them and they just want to argue over the phone which I have no interest in.
Please save your time and money and do not use this auction group. I wish it didn't go this way because we always have a good amount of stuff to auction off. It's not even about the money as much as it is that these guys are not loyal/honest. I should have listened to the other companies that warned us about DFW Auction Group. read more