Good Care, Clean facility and professional. They greet you at the door.. without a attituderead more

Wow, just WOW! Did my dad just have shoulder surgery at a medical center or the Hilton hotel? VIP…read moreand 5 star service since we walked through the door and to my dad getting discharged. I must admit, my expectations were low since I saw this was apart of Lake Health system and you don't hear a lot about them. Dr. Gobezie is an angel sent from the heavens above. Such a down to earth person with a loving and giving heart. I wish all doctors were just like him. HA im dreaming in LA LA land for that. but seriously, DR. Gobezie is a role model for the ideal doctor in a perfect world. He is amazing. This is a newly built building on the corner of Chagrin and Richmond Rd. Super close to the Interstate 271 Beachwood exit. This building has only been up and running for a few months so everything is super new and beautiful! Everything is top of the line. Comfy chairs with big screen tvs and outlet stands near the seats for charging stations in the waiting area. They have a coffee shop near the registration desk when you first walk in with great coffee, light bites from Presti's bakery and oatmeal cups!. I had one of the seasonal lattes, Maple! holy yum. Seriously one of the best Ive had. I drank it so fast. Alittle expensive but it was a 20 oz for 5$+ but so good. All proceeds go to charity! again DR. Gobezie is an amazing man with an amazing heart. Staff is so wonderful! Everyone from the custodians, receptionists, nursing assistants, nurses, physical therapist, respiratory therapist, and doctors. Everyone was amazing. Upon walking in, my father and I were greeted by the receptionists, checked in quickly and my father was taken back. I had to leave for an appointment but my phone number was taken for any updates while I was gone. I dropped him off at 8:30 and I returned around 11:15. I was walked over to a tv screen on the wall which showed each patient (not by name but by a code). My father was pointed out and it showed him still in the operating room. His surgery was scheduled till 11:30. It listed the PACU, Operating room, and Post Op room and had a checkmark on each place he would be at so you know where he is at all times. About an hour later, I was directed to a conference room where Dr. Goebezie talks to you by Skype or some sort. There you can talk to him directly from the operating area. Ask any questions. He is such an easy going and knowledgeable guy. He let me know how the surgery went and what he did. About an hour after that, I was able to go up to my fathers room and see him (escorted by another wonderful receptionist). My father had to stay overnight due to medicare, but he was feeling so great, he could of left that day. He was in minimal pain. He didn't even receive a nerve block (he declined it) and didn't even take the Percocet he was prescribed, only Tylenol. He said he felt so much better than the pain he was in pre-op. His room was huge! With a big screen tv. Big bed with lots of buttons and technology. Spacious bathroom, reclining chair and a sofa that turns into a bed if I wanted to stay. On the unit there is a refreshment area which I was given permission to help myself. They had a fridge stocked with different soda drinks, juice, milk, pudding, and jello. Freezer with ice cream cups and popsicles. Also saltine crackers, graham crackers, and Loorna Doones (my dad's favorite). When my father first came to the room, they were out of graham crackers. The nursing assistant went on a mission to find more and came back with a handful of them for my father. The nurse also came back with 3 packages of Loorna Doones. My dad was in heaven to say the least. It meant the world to him and myself. A physical therapist and Respiratory therapist came in to talk to him. They were both wonderful and so informative. Other places they come in and drop off a piece of paper or the breathing spirometer and leave. Here they went in great detail and even I learned a lot while listening. The physical therapist drew a picture on the board to show us what type of operation the doctor did (an implant he created personally). Wow! The respiratory therapist went into great detail why its very important to take deep breaths to prevent pneumonia and to use the breathing spirometer frequently. In my dad's case, he used it during commercial breaks. :) His menu was amazing as well! he could order any time he wanted. There are no set meal times just when you please. I urged him to order something so he ordered a turkey sandwhich which he said was great. For dinner, he ordered the filet and said it was fantastic! I wish I got a picture of it. He was scheduled to leave the next day but I think he would of been willing to stay longer at that point. He said he ordered an omlette in the morning and that it was huge! I cant express how much I appreciate Dr. Gobezie and his staff for taking such great care of my father. From the bottom of my heart, I thank you all! Highly recommend!

miracle workers. Great experience with everyone here. Talia is the best PT I have ever met. They…read moretruly care.

I have been a patient here several times. I cannot say enough good things about the therapists…read morehere. They are caring, professional women who really listen to you. The facility is pleasant and comfortable with a kind of "we're all in this together" attitude. Patients are comfortable talking to each other and sharing experiences. One of the things I really appreciate is that, depending on the injury, they start the therapy session with 10 minutes or so with a heating pad. It really made it easier for my muscles to stretch during therapy with heat first. They also have a massage therapist available. A massage after therapy cut down on pain and stiffness for me. I saw Talia both before and after rotator cuff surgery and experienced very, very little pain after surgery. Even my surgeon was surprised. I can not recommend them enough. They do a wonderful job!

I had the pleasure and they had the challenge of helping me over a 12 month period. Regular…read morevisits, careful activities, slow but steady progress at the hands, almost literally, of Emily DPT and Jake PT. Occasional encounters with Susanne, Mike, and Zack. They were considerate, patient, but quite direct in what I needed to do myself. The reception team was always friendly and courteous . Easy to work with in scheduling. I have no hesitation in recommending this array or real pros.

After 1st visit review. First, let's talk about the team behind the front desk. All are very nice…read moreand welcoming and eager to help. If you are a procrastinator that doesn't do "adult" well...Gretchen will whip you into shape and bust out 10+ appointments for you in less than 6 seconds. Chloe (with a "C" thank you very much ) is a CBD expert and will provide all you need to know about their supplements, tinctures, etc. Autumn, has answered the phone every time I've called, she is always pleasant, answered all of my questions and was very patient (she...also...laughed at my jokes - which makes her funny) Initial Evaluation: done by Laurie. This was unlike any eval I've ever had, including the 2 doctors who sent me for PT and another PT place I went to before Balance Solutions (only went to 1 appt. = terrible). Laurie didn't just sit in a chair and ask boring questions, she was very hands on. I was up and down, moving/twisting/turning this way and that way, all the while she had her hands on my shoulders, hips, legs - measuring/assessing/evaluating. Laurie determined my treatment plan and put together my team of people who will be helping me through this journey. Laurie was fun (a requirement of mine), laughed at all my jokes (another requirement) but stayed on task and kept the process moving. She was very engaged and a good listener. After the eval, I had a massage from a very nice person but I don't remember her name (she went to Nordonia High School) Facility: VERY clean. Ample parking. Easy to get to.

Dr Singerman is a professional, punctual, personable joy! He tends to your needs, is conscientious…read moreof your personal comfort and keeps distracted while he carefully performs your medical care of your feet! Highly recommend him!!!

I liked the fact the waiting room was not crowded and there was material to read. If you don't want…read moreto play on your phone. My entire appointment went quickly, got to the root of my issue, and was on my way home, in less than an hour. I was so glad, I came here and not somewhere else. I was actually treated like a person and not an insurance #. Scheduling my follow-up, was amazed at how soon, I will be seen. No virtual visit, an actual in-office doctor who is not afraid to tell you what's what! Professionalism, Cleanliness, and convenient parking.No parking deck or pay to park. If you make it to the Tallmadge Circle, you went a little too far.

My father was admitted after suffering a severe stroke that left him unable to speak or communicate…read moreclearly, which makes him especially vulnerable and in need of close monitoring and proper care. Unfortunately, during his stay, he suffered a completely preventable fall. A rehab hospital that treats medically fragile patients, especially seniors recovering from strokes should know better. This failure in basic care and safety has deeply affected our family, and we are now exploring our legal options. I do not recommend this facility for anyone who requires attentive, responsible care

This place is a continuation of my family excellent experiences at The Cleveland clinic Euclid…read morerehab hospital. The physical therapy and care that I received here is beyond compare the Cleveland Market place. My family has no second choice. Everything was great

I had a very positive experience with this practice. The physical therapist was extremely…read moreknowledgeable, professional, and friendly, and the office was welcoming and comfortable. My issues were addressed effectively, and I was also given valuable information about how to prevent them from happening again in the future. I highly recommend this practice to anyone looking for excellent physical therapy care!

I would have loved to go for more visits, but I was only in Ohio on vacation. Brad made me feel at…read morehome. Thank you.

I have been coming to Dr. Lori for almost 2 years; when I came in I had been experiencing on and…read moreoff back pain for years. Dr. Lori offered a variety of treatments and worked with me until we were able to find the right one. I am happy to say because of Dr. Lori I am now pain free. Dr. Lori is very thorough, experienced, and truly cares about helping each and every one of her patients. She has state of the art chiropractic treatments, advanced technology, and provides top quality care. Not only does she listen to each patient, when I was I experiencing significant pain, she took the time to call me personally to make a plan. Her office staff - Ebony, Susan, Spencer, Katie - also deserves credit for making each visit pleasant and efficient. I am always greeted when I arrive, and feel like family when I am there. I would recommend Dr. Lori to all my friends and family. Jaclyn T.

My family has been clients of Dr. Lori for many years. She is a wonderful, caring professional,…read morethat treats your aches, pains and issues with your skeletal system with superior knowledge and expertise. She utilizes massage and targets trigger points in your body manipulating and adjusting your bones. When she is done, you feel terrific! And the cost won't break the bank

I just got off the phone, trying to schedule a follow-up appointment and the person I spoke to was…read moreone of the rudest individuals that I have ever had the displeasure of interacting with. I was explaining the nature of my doctor's order and instead of actually listening to me, she was lecturing me in the most condescending tone she could muster. When I could finally get a word in edgewise, she responded with, "then why can't you just do what you did before?" Ridiculous. There are many other offices in the area, go elsewhere. My first appointment went smoothly and the technician was kind and compassionate. They need a new person working the phones who can reflect the level of service offered here. Unfortunately, I refuse to be disrespected like that and will not be returning.

I took my wife to the Beachwood, OH Advantage Diagnostics facility for an ABD/PELV CT scan W/O…read moreContrast, for hematuria and specifically to rule out kidney stones. Being certified in CT and having worked in radiology for over 15 years, I knew what she should expect during her visit. Therefore, I advised my wife ahead of time to be certain to reiterate to the CT tech prior to the scan that she was there for a "kidney stone protocol", which she did. A kidney stone protocol calls for especially thin spiral CT slices in the range of 1.0-2.0mm, which is according to industry standards. The thinner slices permit the detection of smaller stones/calculi that might otherwise go undetected with the standard 5mm slices. Unfortunately, the CT Tech was very impersonal, didn't explain anything to my wife beforehand and simply went through the motions to get the job done. There were no patients in the waiting room at the time - no rush - zero pressure - no excuses. Once home, I reviewed the images on the provided disc and discovered that the scan was performed utilizing 5mm thick slices. I contacted the office and spoke with the CT Tech who insisted that the axial images were indeed performed at 2.0mm. Thinking perhaps I misread a series on the disc, I re-reviewed all of the images and confirmed that the axial images were indeed performed at 5.0mm thickness and not with 2.0mm slices as I was being told. I then called the CT Tech again, who, stating that she was currently looking over the images, assured me that the images were performed at 3.0mm thickness. I said, no, I'm looking at the images as well and they were performed at 5.0mm. She then conceded that yes, the images were at 5.0mm. ??? When I asked why she told me previously that the axial slices were performed at 2.0mm, she said, no, we do them at 5.0mm. So, I was first told the scan was performed using 2.0mm slices, then 3.0mm, then finally the truth at 5.0mm. To make matters worse, prior to our appointment I asked what the price would be for this particular CT scan with direct payment not using insurance. The cost was very reasonable. However, to reduce the out-of-pocket cost even further, we asked that they submit the claim through our insurance provider instead. Weeks later, we receive a bill in the mail from Advantage Diagnostics that reflected only minimal savings on our behalf. Interestingly, however, they billed and received over five (5) times the initial direct pay quote from our insurance provider. In the end, we thought that we had discovered a reasonably priced imaging facility that we could rely on for our diagnostic imaging needs as an alternative to the larger institutions. On one hand, the schedulers were terrific and very helpful in orchestrating things with the doctor and the insurance company in the process of establishing the appointment. The CT Tech, on the other hand, showed incompetence, questionable integrity and a gross lack of concern for the patient and the patient's diagnosis. Add to that the gross overcharge to our insurance provider and it goes without saying that there is no "Advantage" to the services provided by this company. Needless to say, we will not be back.