This place allows a shady tow truck driver to come at the hours most people are sleeping to tow…read moreresidents' vehicles. Doesn't matter if you have a resident tag in your window. The tow truck person is never called, they give him free range to just tow people's vehicles. Last night I guess he couldn't get anyone, so made up an entire reason to tow my vehicle. Citing I was over on a loading zone when 1-tire barely over it and 2- there was no signage to indicate it was a loading zone per Texas code. Ladies at the front desk tried to justify it and don't really care. Other than that, this place charges at luxury rates and there is absolutely nothing luxurious about this place. My apartment has a gas station sink and mirror in the main bedroom bathroom. Save your money and avoid!

I love living here at Clear Creek Meadows Apartments. The staff here have always been friendly and…read moreprofessional. I have been in the Army for 15 years. I've stayed at many different apartments across the country, and I must say that this apartment complex is the best one I have ever stayed in. The landscaping and upkeep of the outside of the apartments are always on point. The grass is always cut, and you never see trash laying around on the outside of the apartments. The outside dumpsters are conveniently located between the different apartments. This makes taking out the trash an ease. Anytime you have a maintenance issue, the maintenance team takes care of the repairs in an expeditious manner. I never had any issues with the staff. Andrea (Community Manager) and Brooke (The Assistant Community Manager) are always friendly, and very helpful! No matter how busy they are, they are always able to multi-task and resolve any issues or concerns that you may bring to them. All the staff at Clear Creek Meadows makes you feel as if you are part of a big family. Hands down, Clear Creek Meadows is the best apartment complex in the Ft. Hood area. Trust me, you will not be disappointed living here!!

I've lived here for 6 months now and have only had a couple of minor issues in the past week…read more Within a couple of days of putting the work order in maintenance was here and fixed everything at once. I've had nothing but good experiences living here... In fact I plan to upgrade to a townhouse eventually. I love the grounds and the peace and quiet

Very helpful and understanding especially with military situations. Will work with you on moving…read moredates. Affordable accommodation.

These apartments are affordable, they are nice to live in. The community is mostly great. The issue…read moreis with the office workers, maintenance crew & owners. As a single women, I've caught maintenance men taking pictures of my balcony, window & etc. with no explanation, no reasoning; multiple times. I'm not sure if others have these issues but something about these people who are supposed to be providing a service, they treat their tenants like nuisances & ignore important issues within the community. But choose to harp on the smallest of details of things that have no real impact. In my experience with the management, they are wishy washy with rules & regulations, bipolar in behavior & management styles & aggressive any time you speak up & let them know you don't appreciate the way your being treated.

TERMITES in the walls. NICE yard but it is infested with ANTS…read more We have lived here for a year....the pools are always closed!! This in no joke..half of the summer they are only open like 60% of the time. It is almost April, has been in the 90's on some weekends and not open. I am sure in like May they may start opening the pools on the weekends only and not untill summer break they "SAY" it will be open thru the week. But that is when they feel like opening the gate. The yard is infested with ants. Actually I had to bring this to there attention after my 4 year old got bit two times on her finger and it sent her to the E.R with hives, swelling, and breathing issues. This was about 2 weeks ago...We have a huge ant hill just 15 feet from out door and they have NOT sprayed the area yet. The Ants are walking on the side walk coming up from under the concrete. TERMITES...yes and it was treated about 5 years ago said the maintance man who said he would show up with a tin can to temporary fix the problem untill they could terminate the wallls. He has not come with a "temporary" solution to the infestation in the wall. There are soft holes all around the bath and where the washer is that these termites are eatting the walls and coming out walking around the bathroom. Who knows where else they may be. They spend alot of time triing to keep these old units look nice but they really arent. When our bathroom gets steamy from a hot shower or from the dryer....nicotine starts to drip down the walls. I have bleached the walls in the bathroom 3 times over the year and in some spots I am still noticing nicotine smears...oh and we don't smoke. They do look nice from the outside and work on the yard often...good luck playing in the yard. The park is all busted up and they have a board screwed into the side of a plastic thing where the kids play so they don't fall out since it is broken. I could go on about the customer service which can be rude at times but maybe you will just get the hint that these are not all they are advertised to be....

I lived in Five Hills Apartments in Copperas Cove from 2010-2014 while stationed at Fort Hood, TX…read more While many people in the area have their opinions about the place, the easiest way to summarize it is the simple "you get what you pay for" concept. For less than half the going rate on most 2 bedroom apartments, we were able to enjoy the comforts of having "all utilities paid" thrown in. I didn't know that anyone still did that honestly. The maintenance tech lived on site and was quick when needed. The building manager Robert was easy to work with. At the end when my wife and I were moving out (when I completed my time in the Army) he worked with us to allow us extra time in the apartment without having to pay an entire additional month. As for the apartment itself, we lived up front in one of the larger units, so I cannot really speak for the smaller apartments in the back. Our place faced the highway so we had ample parking and always felt secure due to the heavy flow of traffic right there. The rooms were small, but for what we were paying I wasn't surprised. The biggest issue was during the summer months. There is no central A/C, so all the cold air is provided from a window unit in the living room. This can make the rear bedrooms rather stuffy during the hot seasons and box fans only do so much. At one point I was actually willing to purchase A/C units for the back rooms and leave them there after we moved out, but I was told that would increase my rent by a huge amount so we decided to just deal with the heat. The neighborhood is sketchy but in a harmless sort of way I guess. (This is just my estimation.) We had some strange folks that lived in the back that would dig through the dumpsters, but they were actual tenants. (I used to hate taking the trash out because some of them were a bit chatty and would walk up and look in the trash bag while I was still carrying it.) I never heard police sirens or gunshots at night though, so I count that as a win. The complex is centrally located in Copperas Cove and is near everything. H.E.B. is five minutes away or less depending on traffic, as is Wal-Mart. There are plenty of fast food restaurants as well as nicer sit-down places just minutes away. There are lots of 24 hour locations for food in Cove as well. Just beware the area during the rush hour. Turning left can impossible during between 4pm-7pm. Overall I would recommend this place for a single person looking to live cheap and save some money, or perhaps a small family that doesn't need much space. If you're attempting to move to Five Hills from a larger apartment, please take a tour first because you likely won't have space for a lot.

0 stars if i could. First they give you a very dirty and messed up apartment. Then when you put in…read morea service request they dont even bother to acknowledge said request or ever send a technician over unless it is a catastrophic maintenance failure. Even then, i had water damage on my floor and the door to the bathroom wouldnt close and the lady at the office said to not let the owner know. It was eventually fixed 5 months after the request. Third when you decide to move out, they keep your WHOLE DEPOSIT even if you left the apartment way better than you found it. Id recommend literally living anywhere else besides here, the whole in-between and move out process was a nightmare.

0 STAR REVIEW; I did not want to believe the reviews that said this was a terrible company who…read morewould take your entire deposit at move out and charge you ridiculous amounts. Despite the bad reviews we rented a home through Armadillo Properties and were there for three years. They were not super responsive to maintenance matters. When our ceiling fell in due to their negligence, they took months to fix it and did complete the job. We were left to live with a ceiling that was not properly fixed which they decided they would fix when the next tenant moved in. They did not clean up behind themselves when they came out to "fix" the ceiling either. We overlooked all of this. When we moved out we paid for their cleaning services which guaranteed we would not be charged for anything cleaning related. We received a bill over a month after we moved out saying they are taking our entire $1000 deposit and charging us about $600 more. We filed a dispute and the only thing they decided to do was say they would subtract the move out cleaning service fee ($470) that we paid from the balance that they believed we still owed. Armadillo Properties stole $1470 from us and still wants us to pay more. Their maintenance department and over all staff was very unprofessional and unresponsive to our move out dispute. It took 5 months for them to make a decision. The maintenance manager Robert avoided all of our phone calls and was always in a meeting or had just left when we called for updates. Danielle his assistant claimed she never knew anything whenever we called. There was no communication between the company because no one knew what was going on whenever we called for updates. Danielle even lied to us and told us we were getting a refund of $595 which she later decided to take back. Armadillo Properties boast that they are a veteran owned company but they are not military friendly. The only thing they care about is lining their pockets with your hard earned money. When we moved out we found out that the owner of the house we were staying in pulled his property and his other 79 properties from Armadillo Properties. If they were a reputable and honest company I feel that would not have happened. I urge everyone to think twice before choosing to do business with them.

I rented from Hord rentals for over 2.5 years(March 1,2012-August 2014. During this period,I filed…read morecomplaints continually about,the lack of proper working Air conditioning. They evicted me after, I purchased a window AC unit with,rent monies. Totally legal in Texas Also,They wouldn't repair my toilet,leaking refrigerator.

From the owner: Hord Rentals and Johnson properties is a family owned and operated property management company…read morelocated right in the heart of Copperas Cove Texas. Established in 1992, we take pride in offering an affordable family friendly environment and a peaceful place to call home. We offer sixteen properties that consist of multifamily units, four-plexes, du-plexes and single family homes. All properties are undergoing a face lift and updating. We are also under new management. Give us a try today, I guarantee we will not disappoint. A+ Rated on BBB, Member of Central Texas Apartment Association

I wish I had an option for 0 review. Worst management ever. Total reap off. I am still working with…read morethem to sort out more and they are denying everything would not let me talk to anybody. First, move in pictures were posted with pictures taken in my absence. I had to pay and spend 2 days in the hotel before I was able to receive a key which counted towards my lease after I moved into the city for a one year program. I was sent a check out list with strict request for a professional cleaner to do the cleaning with request for a receipt which I obliged. The cleaners charged 400 dollars with pictures of what they did, I was still eventually charged wey more for reasons that the apartment was not cleaned. Pictures posted on my webpage was pictures pre cleaning ( I guess they went in precleaning and took pictures because the apartment was relatively clean.) completely different from pictures sent to me by the cleaners. I have them on my phone. Charged $180 for small sized bathtub, $270 for small sized kitchen, $120 for non existent dining area, $156 for bedroom, plus $60,$80, $90 and smaller amounts for cleaning that could easily be done by a kid of 6 year old which the cleaners did, $420 for paint touch up. I lived there alone as a pharmacy resident and everyone knows that residents barely have time to notice the colors of their walls so only spent the night at the apartment to even cause any damage. Would travel home to my family most weekends. At the end, I had my $1550 deposit taken with an extra bill of $660 dollars posted. I have pictures that without a second look, contradict theirs post cleaning pictures, My move in was horrible with someone warning me not to contact to disturb her for anything after I was without functional laundry machine for weeks. I was too busy to notice but always got the hit whenever due diligence was required. Please beware of Goldstar property Bismarck North Dakota

Gold Star is your average, crappy property management company. They seem decent in the beginning,…read morebut by the end of your lease you realize they are total scam artists. Before we moved in I asked that they remove an old wooden playset that was falling apart. It had holes in the floor, nails and rebar sticking out. They removed it but left a small retaining wall with a huge piece of rebar sticking out. A month later my cousin was playing fetch with my dog in the backyard. My dog lep over the retaining wall and ripped his chest skin open on the rebar. It cost me over $400 in vet bills and they refused to help pay for any of it. Then it took their maintenance man over 2 weeks to come fix the retaining wall properly (I had already hammered it back into the railroad tie.) and remove the rest of the unsafe staircase left in the backyard. I noticed that the garage door opener didn't work and the garage door didn't lock. They never came to fix it. I had to leave my garage unlocked and unsecured for the entire lease. The place was filthy, dirty when I moved in. I cleaned the whole place to my standards. My mom even came over with her pressure washer and did the driveway and both front and back porch. I also cleaned the place when I moved out, also had the carpets cleaned but they still charged me a $200 cleaning fee. When I called to speak with Stacy about the charges she was incredibly rude and belittling. She spoke to me like I was a stupid child. They also charged me for an outside light bulb that was not mentioned to me at my move out inspection. Stacy also revealed to me that the home owner was going through a divorce and had to sell the place. Very unprofessional behavior, disclosing the owners personal information like that.

Don't ever pay these people anything for an application they will rip you off of a lot of money we…read morewere taken for $150 they didn't disclose some rules or information when we confronted hershe got real snooty with us they are horrible people please don't go here

First off, This…read moreplace is a horrible property management company. While I have had my property with them it has never been checked on. They have allowed for tenants to smoke, bring unauthorized dogs, tenants. They allowed for my property to be damaged so badly that it is not rentable. Causing upwards of $3,000.00+ damage. All while not allowing me to know about it. The crazy part you could see from the outside that it was not being taken care of. Please STAY AWAY from Kim, Lisa or Amber they are all horrible business people. Don't do business with "that realty place"

I have to say my experience with 5 star had been awesome. I rented and have Paul rent my homes out…read moreon numerous occasions. They are through when it comes to the condition the home is left in. So people complaining are just take. I always received my deposit back full but then again I am a very neat and clean person.

I've been reading these reviews regarding 5 Star Properties and Prestige Realty…read more I've bought two homes using Prestige Realty. The owners have been nothing but completely upstanding regarding their sales. Neither time when I purchased both homes were I rushed into purchasing a home in order for them to get a sale. In fact, my first experience was so awesome that I sought out for them to purchase my second home. I know that they will work honestly on my behalf. As far as the rental side of things, they are great. My neighbor is renting his home and he also have to maintain the property he's renting, and it's from a different rental company. I've rented under other properties that weren't nationwide companies and they pretty much follow the same guidelines. If you sign a lease then you already know what you are expected to do. A rental property cannot legally keep your money if you have proof that the property was already messed up when you moved in. Personally, it is the responsibility of the renter to ensure that everything is in order when you move in. Take photos, record your move in, record your walk through. Take some responsibility on yourself to ensure that you and your needs taken care of. Their genuineness is real and they do care about your concerns.