This is an update to my review below. Latest service on my zero turn z122 was completed in 10 days versus the 8 weeks in service 7 months ago, vast improvement. The original issue was a broken governor which require complete engine tear down. This latest issue was a rocker arm for the exhaust valve that came loose resulting in a bent push rod.
Bottom line, service vastly better than my first two experiences, but still cannot recommend the Kubota zero turn mower, especially the ones with a Briggs and Stratton engine.
I first purchased a Kubota Grand 3200 with loader, 60" Woods Brush mower, and box blade. Great tractor no issues. Went back in a few months and purchased a Kubota z122 zero turn mower, trailer, and Toro push mower. A few moths later added a grapple to the tractor. Bottom line a very loyal customer, spending over $30,000 within a year.
Started having issues with the zero turn mower within the first year of operation. The service department kept it for two weeks and returned it working again. Shortly there after, issues serviced again. This time they kept it over 8 weeks with nothing but excuses each time I called the service department. First they were waiting on parts, then the mechanic who works on the mowers was sick, then the part they were waiting on was installed incorrectly so now they have to wait on another part. Total BS for someone who has been spent a considerable amount of money at their dealership.
Now again the zero turn is inoperable, 7 months after I got it back. Going in for service AGAIN tomorrow, and not expecting any better treatment, but it's still under warranty. Once that ends, I'll never come back to their dealership again.
SHOP ELSEWHERE
Jim
Madison MS read more