Is it possible to give a 0? This is one of a group of companies run by Graylinemedical. They constantly take orders for products they do not have and then wait for you to call to check on status of order before cancelling and refunding. I have had this happen on multiple orders (I only ordered from Devine because I did not know it was assocaited with Grayline, which was already on my 'do not use' list). I don't know of a worse company in the medical supply business. read more

Product not shipped in the time frame stated on the website. Cancellation not completed in a timely manner. Do not recommend. I don't think this company is legit. read more

I ordered from them to save a couple bucks per item for hard to find medical supplies (of which I needed a large quantity). I ordered in December 2020. After a month of no contact, I called customer service who assured me that the products would ship in "1-2 business days". I called again twice, and finally, 1 of the products I ordered was shipped to my house. I called back, and explained that I'd ordered many more than 1 product, and eventually, after 2 months of calling and being told "1-2 business days" I received the rest of my product. I won't be ordering from them again. I suspect this is not much of a company. It's probably 1-2 guys who host a website that drop ships medical supplies directly from suppliers (they don't maintain stock). You may get your product, but it will take a long time and you WILL have to call continually and threaten chargebacks to get your order prioritized. read more

I ordered Speech and Language materials from this company, and read the reviews after I had already ordered. I called the company and they assured me the items would be shipped the following week. I received all my items as promised. I don't know if I just got lucky, but I was really happy with my order and the price. read more

Wish I could give less than one star. Ordered a device over a month ago, no update. Email to check status and I'm told the order was cancelled as the item was discontinued. Thanks for the heads up. read more

RUN AWAY!!! The website said that the product was in stock while a lot of other products stated that they were not in stock. I called to confirm. They said it was in stock and would ship out by the end of the next business day. It has been 12 days. So, I called. They said they have not had the product in months, and it would not ship out for at least another two months. I would advise not to spin the wheel. read more

do not order from them.they are liars.they give you low price and after placing order a couple days later they said out of stock.then after waiting they tell me price is wrong and they wanted 500.00 more for hospital bed.since they emailed me a copy of order; spin matched the original price no problem read more

I should have looked up reviews before ordering, but they looked "legit enough". Theyr'e not. All these reviews are true. Ordered some supplies May 1, 2022. Received a confirmation email and haven't heard from them since. Their "order status" page does not work. I emailed them to check on the order and received no response. Tried calling earlier and the phone rang for 10 minutes and was never answered. Just called again, was put in touch with an overseas call center, then placed on hold for 15 minutes, only to be told their "server is down" and they can't see my order status. I know I'm never getting these supplies now, just helping raise awareness. read more

Total bait and switch. I ordered an item online that was around $1500 and had called them if I could pick up at their facility to save on shipping charges. At first they agreed and I was making plans on picking up the items. Then fast forward the conversation, he then says the item is now 2200?! He said the price posted was a mistake. I asked him if it is possible to honor the price since it is listed on your website and then he said he needs to his manager and hung up on me. The ratings on this company is trash anyways so adding an additional 1 Star won't hurt the rating. But consumers beware and ask yourself, if they don't care about their own image, what makes you think they will care about you? read more

I ordered two boxes of vinyl exam gloves on 11/29/21. When I heard nothing for some time I contacted them and they then got it shipped on 12/20/21 by FedEx with final delivery on 12/24/21. Keep in mind my delivery was only 234 miles - why in the world did it take from 11/29/21 to 12/20/21 to deliver something they said was in stock? Why did it take FedEx four days to deliver something only 234 miles away? If you order from them, just be aware of this and don't order something you need right away. read more

RIP OFF RIP OFF RIP OFF!!!! The company Devine Medical and the other medical supply companies that are on multiple websites, eBay, Amazon, etc. and run out of the address 14749 Carmenita Rd., Norwalk, CA 90650 under different names are complete no integrity thieves. They will charge your credit card and not deliver any products. Prepare to file fraud charges on these folks if you have the misfortune of placing an order with these crooks!! read more

I bought some face masks online on 1/25/2020 and paid $70 for 2nd-day air shipping. Now on 1/28/2020, I have not received them yet. Checked order status online showing as in process. Called the customer number listed online and no one answered the phone. Went to online chat, and no answer on when to receive my order. I should have checked the review here before placing my order online. This has been my worst online shopping experience. read more

DO NOT BUY FROM THEM.. bought some medical gown and the sent scrub pant. Ask for refund but never answer back email and nobody answer the phone. This company is a big SCAM.. read more

Let me give you some advise stay away from this company. I shipped back some surgical gowns that didn't fit quit right on my dime with tracking and confirmation that they reccieved it along with an e-mail to apologize tthat they hadn't refunded me on my card for a mmonth. After several calls to the company they still did not compLete the refund. Very crooked company. read more

Horrible customer service, have not shipped an order placed nine days ago and can't answer a question on when it will ship. take your business elsewhere! read more

Their definition of Expedited Shipping is 14 days. Do not order from this company if you need your product within days of the order. You will NOT receive it on time nor will they reimburse you for the up charge. Waiting for my $60! read more

Everyone can't be wrong. Liars and cheats. They will take your money and send an inferior product. They say they have a return policy. What they don't say is they're not going to give your money back. Had to involve paypal in the dispute and they ruled in my favor. Stay away. Far away. read more

I was in search of some medical implements that would help a patient. Unfortunately they didn't work for our needs. I called the company and spoke to a very nice receptionist who explained the return process. I did exactly as she stated in the email. The package had the code given for return and the email stated it needed to be post dated within 5 days from that email, to receive a full refund. If not, there would be a $5 charge for restocking. From purchase to return it took less than 6 days. I gave it a few more days to make sure they received the product and processed the refund. I called the wk after. Spoke with the kind receptionist once again and she verified that yes, they had received the product and the refund should be processed within that wk. I called a wk later and still nothing. Long story short and multiple phone calls, it took 2 months to get my refund. Only to find out in the end that they charged me $17.18 to accept my return. I followed their guide lines and I still got charged $17. If this is how Devine medical does business...then consumer beware. read more

Order a medical device from this company 12/4/19 have not received the product. No replies to my emails and a phone conversation I was given the run around by representative who spoke poor english. Obvious this online company is a fraud. I should have checked reviews prior to ordering. I have contacted credit card company in attempts to report this fraud. read more

So... I wanted to get some medical fabric to try and sew masks with but had a hard time finding it. I actually ordered through Grayline Medical but the address tracks back to Devine Medical Supplies (?). I'm assuming it's a DBA. To be honest, the whole thing looked shady and I started thinking that it was a total scam. I wrote the company and they responded, but told me my order was delayed by a month due to manufacturer back order and that they would send me a notification of shipment & tracking when it left the warehouse. It's expected ship date was 5/12/20. Well - never got my tracking number but my order delivered today on 4/17/20 as a drop ship from a major medical retailer. I am still in shock as to the fact that I didn't get ripped off, and everything I see looks legit (drop ship address is legit, original box, original packaging) so although I might be careful ordering from them, I am estatic that I received my order. No complaints on this one. read more

I recently ordered sterilization fabric from Devine Express in California. I searched everywhere for this, in order to make safer masks for me, my family and friends during the pandemic. All other places except Devine Express, had non, at least for the general public. After a week, I called to find out where my order was, they said there was a delay due to medical facilities getting priority and there would be a delay. I called the following week and was told they still did not have it and they suggested they cancel the order . They did so, and I was refunded within the week. I was concerned due to the ratings I read after making my purchase, but someone promptly answered all my calls, and when the suggestions they made did not work out for me (their suggestion would have cost more than I wanted to spend), they canceled my order, send me confirmation of the cancelled order in minutes, and refunded me promptly. Perhaps they have better (MUCH better) management now? Either way, I was treated well, and experienced good customer service. I will consider them again, but will call first to be sure the item I want is actually available. read more

Do NOT buy anything from these people!!!! Fake company!! Fake customer service!! Screwed me out of $30 and they will not answer back!! Buyer beware!!! read more

very unprofessional be careful do not buy anything from this company they don`t write the right description on the items and they are the worst people to talk to and there is only one person that running this company i was told that its my responsibility to ship back the item so i can get the full refund and that`s what i did but at the end they refused to send a full refund PLEASE DONT BUY FROM THIS COMPANY read more