Called to help a client who was not understanding the process of claims and the owner Aaron was…read moreextremely rude and condescending for absolutely no reason. Would not recommend this business at all.

Minus points for lying and not looking out for their customers…read more They dropped a ball....and did not own up to their error. Enough said.

Have always had great service since we signed up in 2018. We are in the process of moving and…read moreAlanna was awesome in helping us, A) get an aggressive quote on our new home, B) providing us with a "Loss History Letter on our current home within 24 hours and C) providing reminders related to advising them on the status of our move to minimize excess cost. I would strongly recommend the agency.

I originally wrote a bad review about the State Farm office. But since these people have jump…read morethrough hoops tomake good on their bad. No insurance company likes to have to play claims but eventually this State Farm company did cough up my loss on my stolen luggageWhich contained over $5500 of clothing jewelry and whatnot. So my hats off to Michael thank you.

Dedicated office with staff that really cares - look for the best rates for your family.read more

Chrissy Storr has displayed exceptional professionalism and knowledge! She is very much appreciated…read moreand I highly recommend her.

So we got insurance from this branch and paid quite a bit of money. The worker there by the name…read moreElyse is by far the rudest person I have ever talked with. She refuses to let us talk to the agent Chris McCoy. She will not let you get a word in, constantly talking over you. Every time we called she changes her story. I recommend you never use this agent. I'm not sure who we should go talk to. I know there is an agency that we can report this agent to? Also I will be calling the better business bureau. I have never been treated by an insurance company the way this company treated us. We have all the texts and emails and will be using these to take action against this company. If Chris McCoy will step up and contact us we would appreciate it. For anybody looking for insurance it's you best bet to look elsewhere you will be much happier.

Chris and his team have treated us like family from the first day we've been clients of State Farm…read more Chris recently reached out to us just to say hi and to save us money with discounts we didn't even know we could get. I mean, who does that?! These guys are amazing. We trust them with our Condo, Auto and Life Insurance and recommend them to our closest friends and family!

This is the worst agency i have ever dealt with i will give them kudos for responsiveness when i…read morecall... but wife has been with this agency for 34 years and her parents before she was even born. our insurance went up drastically due to some claims that we filed. we went with it for a while then asked to see if there was anything they can do to reduce our costs. they looked (at least said they did) called back and said there is nothing they can do.... paying 4400 dollars a year for one car... so we started to look elsewhere called them back informed them that we are going to leave your company unless you can help us. they didn't care. went through another insurance and got a great deal. saving 5000 on costs a year. had the insurance company send a letter requesting to close our policies for our cars gave them 2 weeks and they were still on our plan. had to call they did answer and did get them removed but asked for an email of increased home insurance and proof that the cars are off. he said he would but i never did. i tried calling back before they close and he didnt even pick up. checked on our account and they were removed but home insurance increase wasnt increased yet. after all the face that we were a long time customer and they didnt have any care in the world to keep us is a sign of a company that doesnt care about there customers. i would never recommend this company to anyone HORRIBLE! PS my mother inlaw had to put a claim on her house and took almost a year to get approved and even then they kept giving her issues saying it wasnt coverd!!! HORRIBLE! Hope people will come there senses and find a better company that wont fight you anytime you need a claim and repairs done to your house or car!

I worked with Zack for my insurance needs. He was very knowledgeable and gave me many options on…read morethe types of insurance coverage available to me. He presented a few recommended scenarios and I was very satisfied with my final selections for insurance.

I called State Farm to ask for assistance on the State Farm app. Chrissy spent an exceptional…read moreamount of time researching a solution to my question. She checked into several different avenues to determine the correct result. I was amazed at her efforts. i couldn't have asked for any additional tidbit of information.

Jacque Casey with Garry Garrett always provides prompt and superior customer service. I enjoy…read moretalking with her and working through often complicated issues when it comes to insurance.

I've been with Gunther/State Farm for several years and had the pleasure of working with Hector…read moreLopez regarding my teen car insurance. Hector was simply amazing, very patient and helpful. His email responses were quickly and he answered a ton of my calls. I can't thank him enough

Always friendly, helpful and knowledgeable. Hector and Delia take care of me. Theresa are…read morereasonable and they assure we are covered .

Adam and his team have always taken good care of me. They have offered me well thought out…read moresolutions that I was not able to come up with on my own. They are truly a great team!

Completely incompetent…read more We chose Adam Kase as our first agent upon moving to Arizona from Wisconsin. We have both been with State Farm since we got insurance and I loved their customer service, personable agents who got to know you and didn't treat you like a number. Adam Kase is very nice. Our in-person meetings with him were cordial and professional, as were our over-the-phone discussions. Where we had an issue was in his lack of ability to accomplish anything. We moved down in May, and through May, June, July, August, September, October, November, December, and January, we had incorrect policies, duplicate policies, incorrect fees, things like renters insurance wouldn't transfer, our auto insurance was never settled correctly - it was an absolute mess and total disaster. We thought about changing agents several times during this process but we thought it must be a state to state hassle or issue. Adam is very difficult to get a hold of. We would call his office and leave messages and he would actually ask us to text him on his cell phone and the responses were always seeming to be "everything is working out," or "yep, we are working on that," but things never got settled. We would ask the same questions month after month after month about things that we want to changed and end dates for certain policies (like moving out of our apartment and into our house so we didn't need renters insurance anymore), and we would provide them with that information repeatedly expecting that it would be fixed, and it never was. We happily and eagerly switched agents in late January. Our new agent was somehow miraculously able to correct all of Adam Kase's flaws WITHIN ONE WEEK, and provide us with our reimbursements, and since then life has gone back to how it should have been all along. When we call our new agent, he is available. He actually answers the phone. It's such a night and day difference. Adam Kase is a really nice guy. But he is incapable of performing the most basic functions of his job. Please consider other agents.