So I did things a little backwards. Hurt my shoulder and went to Profesional and asked them for a…read morerecommendation for an orthopedic surgeon. I figured they see the results of the surgery which put them in the driver's seat. I wound up requiring rotator cuff surgery. Had the surgery on a Wednesday and that Friday I was on the table getting tortured.....not really having been through the process in the past I was familiar with what to expect. The staff was great, from the front desk to the therapists. They did everything with the insurance company and kept the surgeon in the loop. In conversation with other people they were surprised that I started therapy so soon after my surgery. The first couple of visits were a little painful but with the guidance of the staff I was able to push through. Fast forward after my insurance cut me off I was thankful that they supplied me with a print out of the exercises which enabled me to maintain my progress. I was impressed with Profesional that I referred everyone that was looking for a physical therapist

the staff has always been super friendly, respectful and supportive…read more I appreciate being pushed just enough to see and feel my progress come faster then if I were doing it on my own. I've suffered with chronic back and neck problems for about 25 years and Professional Physical Therapy is by far the best physical therapy team I've had the pleasure of working with.

Henry Chen must be from heaven. The best PT I have ever worked with…read more Been through two years of hell and I'm starting to see some light. Recommended by my pain management Dr. It's a shame there is only one Dr.Chen . His Office manager Nila is incredible. Just an amazing busy practice. Get there, and you'll feel better in no time.

Karen and her staff Nila are wonderful, the care I receive there is like no other. Karen is…read moreprofessional in so many ways as my therapist making it a pleasure knowing that she is giving me the right therapy for my needs and it's working thank you!

Dr. Mon is a wonderful therapist. He's very accommodating when my mom wanted to do some therapy…read morewith me. Her with shoulder me with my left leg. After about a week of sessions I didn't have to take a pain pill. It's still early but I think that's very positive. I'm going in right direction, just more slowly this time around.

It was the first time I came to this PT. Well it was very interesting when I first got there. The…read morewaiting area is kind of small and not much room. But once you go into the area of where the PT takes place it is much bigger. The physical therapist was a great and kind man. He really seemed to care about my problems and wanting to get me better. However, it was a very long wait cause he was the only one working so it did take a few hours for him to completely get done with me. He was switching back and forth in between patients. They do take insurance and if you do need to pay. They do take cash and credit cards. The parking is kind of weird. There is a parking lot behind the building but I assume you park in the visitors section and not the numbered parking spots. Or try to find street parking. Overall my experience was interesting but nothing bad. Except the wait time.

Professional facility with caring, attentive, and responsive personnel. Was there 3x for a total…read moreof two months. Physical and occupational therapy personnel are knowledgeable, and the gym is well-stocked. Food Service is very responsive.

If you are considering placing a loved one here, please read!…read more My mother was admitted to The Enclave in April 2022 for short-term rehabilitation after a hospital stay. At the time, she was living at home with daily care, fully capable of self-feeding, writing, shifting in bed, managing her wheelchair and even giving herself injections. What happened over the next 11 months at The Enclave was a steady and devastating decline, caused by neglect, poor oversight and what appears to be financial manipulation of Medicare/Medicaid benefits. Staff repeatedly insisted that my mother's decline was due to her "chronic condition" rather than their care. We now know that was not true; since leaving The Enclave, she has regained some strength and improved at another facility. Basic Care Neglected and Alarming Conduct by Staff * Staff ignored obvious daily needs: showering, grooming, nail care, phone accessibility; room was filthy with a sticky floor. Personal items were constantly vanishing. * Medication was mishandled, with refrigerated meds left out and refills left to the family to arrange. * Staff were unfamiliar with her catheter, delaying proper care for months. * Food was unnecessarily pureed into oblivion despite her ability to chew and swallow - they just did not want to be bothered to assist her eating real food. * A staff member referred to my mother as "the devil," hid her personal belongings and used her charger (and actually snapped at me when I moved it during a visit) - complaints to the caseworker about this treatment were met with ambivalence. Medical Negligence * First wound doctor exam came two months after admission. By November, she had multiple stage 4 wounds down to the bone. * Notes repeatedly claimed she used a spirometer (to prevent pneumonia), but she never once received it. Records looked like copy/paste entries from previous entries. * She endured constant infections, dehydration and pneumonia. Staff failed to ensure she ate or drank; food trays were left untouched without help. * In December-January, she became frail, unresponsive, and malnourished, yet there was no plan of care for feeding assistance. I thought she was going to die. Shocking Withholding of Hospital Care * Despite worsening wounds and repeated infections, she was not sent to the hospital until I traveled to NY and insisted they call an ambulance. * Records show a lung mass was first noted in August 2022 but only addressed months later. She was finally transferred to Greenwich Hospital in February 2023, where doctors were horrified at her condition and said she should have been admitted far earlier. Questionable Medicare/Medicaid Billing * On 10/31/22, right after disclosing that her wounds were too severe for her to go home, The Enclave reengaged her Medicare benefit for "urgent care" with no explanation to the family. This conveniently locked in three full months of Medicare billing (Nov-Jan), while they also collected her Medicaid spend-down (~$7,000). * When she needed placement after Greenwich Hospital, almost no rehab centers would accept her because The Enclave had exhausted her Medicare coverage. Final Impression The Enclave did not treat my mother with dignity or compassion. They ignored obvious care needs, allowed her to deteriorate, misrepresented treatments in the records and seemed more focused on extracting Medicare money than sending her to the hospital when she needed it. When I picked up her belongings after less than 24 hours in the hospital, her room was already cleared as if she had never existed. I guess they needed a bed for their next "patient." Just look at the before-and-after pictures of my mother. She entered capable and independent. She left frail, malnourished, with stage 4 wounds and permanent damage after less than 11 months. I also included a photo of ONE of her terrible wounds and her urine bag from the Enclave vs. the Greenwich hospital so you can see how dehydrated she was at the Enclave. This facility should be investigated. Don't be fooled by their lobby fountain, this is a house of horrors.

After my total knee replacement surgery on April 30th, my doctor referred me to a list of physical…read moretherapy providers. Since Burke in White Plains didn't have any available appointments, I decided to return to Elite Physical Therapy in Purchase, NY--a clinic I had previously visited in March for a meniscus tear. During that earlier experience, I felt the care lacked follow-through and personal attention. When I returned after surgery, I specifically requested not to be paired with the same therapist, but unfortunately, that request was not honored. From the beginning, I made it clear that I needed a focused, one-on-one recovery experience. Despite expressing that, I encountered several issues that ultimately led me to seek care elsewhere: * Limited engagement during sessions; exercises were shown but not followed up on * No structured weekly progress reviews or therapy plan adjustments * The therapist seemed to be juggling too many clients at once, which left little room for individual attention * I mentioned having a preexisting back issue, but was still placed in a position that led to numbness in my leg * The clinic felt overcrowded and lacked the staffing needed for more attentive care * After 8 weeks of consistent therapy, I saw little to no improvement While the staff were polite and well-intentioned, the overall environment and structure did not meet the level of care I needed for a successful post-surgery recovery. Additionally, the facility itself feels too small for the volume of patients it handles and could benefit from a deeper focus on cleanliness and general upkeep. In the end, I chose to continue my therapy elsewhere--and have seen real progress since making that change. I hope this review is helpful to others considering Elite Physical Therapy in Purchase, especially those in need of individualized, attentive post-operative care.

I had a 2 pm appt, today. Not seen until 2:20 pm. Supposed to be a one hour service for…read moreFractures/PT assistance. After her reviewing my paperwork I only received 10 min. of service on a pulsing machine? Not satisfied! She also forgot to give me my 'Exercise' sheet after she made an adjustment to it. It looked like she had at least 2 other people she was servicing at the time of my appt. Anne

I have been going to Motion Sports Medicine-Rye for over 5 years and I highly recommend them…read more Esther Colbran the clinical director and my therapist has worked wonders for me. She is extremely knowledgeable and designs programs that are highly effective. Her hands on approach and vigilant monitoring of form have enabled me to make tremendous progress on my rehabilitations. She has treated me for a ruptured quad tendon which enabled me to avoid surgery and a torn bicep tendon which dramatically reduced the pain in my shoulder. Her measured conservative approach yields significant benefits without the re-injuring I have suffered from with treatment from more aggressive therapists. She consistently re-evaluates her home programs and provides excellent answers to my questions. I could not recommend her more highly.

Motion Sports Medicine in Rye New York did wonders for my shoulder problem (need to work on my…read moretennis form!). The offices are newly renovated, they have a new clinic Director with many years of experience who makes sure things are running well, and their professional staff are well managed and highly professional. I have been to other PTs in the area and Motion in Rye is a cut above. Highly recommend.

Greenwich Hospital relocated it's outpatient physical and occupational therapy to a newly renovated…read morespace at 500 West Putnam. There is plenty of free parking and free valet. The new offices are great - spacious and bright. My physical therapist Laurie is amazing. My ankle feels so much better already. I would highly recommend them!

The doctors are fine , but the PT dept is run like a mill I was previously at HSS PT and I only…read moreleft because they no longer took my Cigna insurance which is my secondary with Medicare. The PT at HSS treats you individually for 30 minutes and is prompt and on time. At ONS My appt was 10:30 and I didn't see the PT for 20 minutes and I just sat there with a hot towel around my ankle. I kept asking where the PT was and they said she would be over shortly. She spent 10 minutes with me and gave me off to her assistant. When I asked what was the 4th exercise I did on my initial visit she said I have 24 patients and I don't know. I canceled all my other appointments and I'll return to HSS where I can get all my care by a PT. I know this is owned by a venture capitalist and the care is not great and rushed. I suggest you use HSS PT and not here!!!!

Very disappointed and actually shocked at the performance of Dr. Vadasdi. Although no one…read morerecommended her, I thought she'd be a source of treatment for my shoulder injuries, but she came into the exam room after glancing at my MRIs, no evidence of viewing XRs showing the misaligned long bone (humerus), said in order to have only one surgery I need total reverse shoulder replacement. Said she'd have her surgery scheduler call me. Was concerned that living 45 minutes away was long, but I reassured her and shared that ONS is a destination medical center and that a registered nurse would sign me out after surgery when the date comes and drive me home and stay overnight. She wanted me to have new MRIs to view before surgery, so I scheduled them and made lots of other plans. The appointment wasn't long enough to address any specific injuries to be treated or for her to explain her choice of maximally invasive surgery when there's arthroscopic surgery to repair the various tears I have and a number of other injuries. I was okay with a replacement shoulder to relieve the pain from the crooked bone which less invasive surgery would not do. I don't have any arthritis to speak of on that shoulder which is why it was bizarre that her diagnosis is arthritis. That's the problem on the other shoulder which she said she didn't want to address. So there's two shoulders with the same diagnosis. All my problems started with an impacted fall. So much was missing from the appointment including learning risks of the surgery. I understand she had another patient waiting to see her but I wasn't late. I sent a portal message afterwards with some basic questions since surgery was upcoming but she did not respond nor arrange for another to as ONS doctors do. Week 2. I called the secretaries and they and the call center employees and the call center supervisor messaged her to call me. She still didn't but I was put in touch with her scheduler who said she couldn't see my after-visit notes in which she indicated reverse shoulder surgery but saw that she wrote somewhere that I didn't need surgery. I went through everything with the scheduler and sent the scheduler the notes for the visit where this doctor wrote that replacement surgery is what she planned. I'm waiting to hear back from the scheduler to hear if the doctor will even talk to her. This is hectic and chaotic. The scheduler sent my portal message to the doctor in an email since the message from the secretaries to read my portal message didn't accomplish it. After that, the follow-up appointment with her to pin down the details of the surgery was cancelled, but not even by a phone call from the doctor, an opportunity to touch base, but by an automated message. As a matter of courtesy, I have to get back to a lot of people who spent much time ensuring skilled nursing services post-op and PT (physical therapy) post op. It's been a job with this doctor having set so much in motion. I lost critical time. It's hard to fathom that a doctor treats patients this way. I think this doctor is an anomaly at ONS. Others have PAs a patient can talk to, some even attend appointments to be on board. The secretaries do all they can. I decided to only see doctors who are recommended. She did write my case is complex and I know that but if too hard, she should say that.

I had a very pleasant experience at Greenwich Sports Medicine. I was treated by Dr. Dustin DebRoy…read morefor a shoulder injury. In combination with treatments and physical therapy with Henry, I was back to playing tennis in just a few short weeks, better than ever! Can not recommend this place enough!

I had to write this review in case someone is in doubt about going to Greenwich Sports Medicine…read more Whenever my wrist injury or tennis elbow flares up, I get acupuncture treatment with Dr. Rago at GSM. The pain disappears right after the session! I don't think that acupuncture can heal the cartilage in the TFCC tear (although may be it would have if I went to Dr. Rago more regularly), but it definitely helps with the wrist pain, tennis elbow and tendonitis caused by this tear.