PA Agacite in Ventura couldn't care about someone on a controlled medication. Didn't take the time…read moreto understand my conditions. She said to search around for someone to write the prescription. They all only get 20 minutes per patient. They get to address your 1 thing and that's it. I needed to transfer to the Santa Paula office since it's taken time to get in with pain management separately. Dr Lami is a gem, he understands and agrees to be helpful if you need something and then when you call back, the staff can't be bothered to assist. I think the staff answers calls for all of the offices and some of them just do what they can to get you off the line and don't really care if they help you. I guess they think when you call back someone else will do the work. Lazy. Then they get mad that you call so many times. Trust me, I wish I didn't have to spend 2 days trying to get someone to understand what is needed. I did the work asking about my request from the dr 2 weeks ago. Then gave them a heads up on Monday or Tuesday. Then asked for what I needed yesterday. Now today, All the calls to the pharmacy then Dr office then pharmacy etc. come on. Should I really have to go through all that? Even though I would ask for someone that I already talked to, the person would say they could help me and no different results. You work in healthcare so you should act like you care about the patients? It's 5:04 and I called 8 minutes ago. I've been left on hold after closing time. Daniella the office manager, did pick up at 5:08, she got the results needed but then scolded me for calling so many times. Her tone was rude. I don't understand why they think it's ok to treat someone like this.

I really appreciate my Dr at this office, She has been great. However, there seems to be one or two…read moreof the ladies at the front desk that have been extremely difficult to deal with very condescending? rude and are not receptive to someone that is not feeling well or is having any sort of urgency and speaking to anyone on staff. I think that there could be a level of customer service care that could increase significantly in order to make the experience better at this office. I am seriously considering switching doctors just to escape the front desk at this office, which is extremely unfortunate as I really like the doctor.

I have been a patient for yers. The office is busy and that reveals that they are good!. The…read moreillnesses are serious and the treatment uncomfortable but the doctors and staff make the experience toleralbe.

The nurses and office staff are so caring and attentive to all your needs. Dr. Kong is the best, a…read morestraight shooter who really listens to your concerns and answers truthfully. Gracie, who runs the whole shebang, is on top of returning calls promptly and cheerfully! I can't recommend them highly enough.

Dr Gluck Did finger surgery on my 16 year old son. The surgery went well. Yvette the surgery…read morecoordinator was caring, efficient, and got my son a surgery date ASAP. The emergency clinic open on Saturday is very convenient. Front desk from start to finish was exceptional and professional. The RN in the O.R room were super friendly and extra extra caring..I'd would like to thank Yvette for making the whole surgery experience super easy for me. She really went the extra mile to make sure my son surgery and post op care was excellent... Thank you to everyone for wonderful experience

Front desk is great! Its some of the PT's that seem to be unable to handle the work flow. For…read moreexample Dianne. She's the PT with the most experience, but seems to be stuck in the 1990's. I wanted specific exersices to help my hyperflexion of my hips and all she could say was " You have such nice flexible hips". The care quality is just not there. Lack of focused professionalism. A PT mill just set up for volume, not quaility

Cedar is fantastic, I drive in from out of area because of her. She's very pleasant and listens to…read moreconcerns. I highly recommend.

Like Dr. Pattamakom, but front desk person had her back to us when we walked in. We could see her…read morescrolling on social media. Stood there for 6 minutes. Coughed a little to make sure she knew we were there. Did she turn around... nope. While I was standing there a different woman walked by and said brightly "someone will be with you shortly!" The other woman behind the counter still sat there with her back turned. Tick tock... decided to sit down. Another patient walked in... she stood there. And, then said "excuse me..." no answer she then said louder "excuse me" and the woman finally turned around.

The cost of "functional health" is very expensive. You will be assigned a health coach and do not…read morehave frequent visits with the actual provider you are assigned to. Although the practice is said to provide patient specific/centered care. The recommendations are generalized and lack follow up. A 6 month care plan can average depending on needs to be 8,000 out of pocket. Discount is provided if paid right away. You are not informed of the reason for the costs or explained about the availability of consultation with the provider. The health coach assigned is a messenger to the provider. Additional testing will be out of pocket such as labs. If your "goals" were not met you will have to pay an additional fee to continue or enroll in a membership. I do not recommend the practice. Please do not get in debt due to this practice that claims they provide functional health. The provider appeared to be more active on the social media account than the time that was spent with my patient care experience. Coming from an individual with health care experience I would not want anyone to fall in the trap of this functional medicine practice.

I was very disappointed after I met my first endocrinologist I thought nothing can help me with my…read moreautoimmune disease but this team was so great they ordered a lot of test for me to more understand my disease. Many hours of speaking and learning what is the best for me a lot of supplements and even more support. They are the best help what you can get.

I have worked only with Dr. Bloom's associate, Dr. Nguyen. He had a very difficult case to take on…read morewith 7 brain and cervical surgeries and damage very deep and aggressive in the neck and head. I am extremely grateful to him as he has stepped up to the plate to correct, as best possible per the CDC, the lack of care I had previously and that left me for dead. Dr. Nguyen has been present at my appointments and re-opened the door to some quality of life. Unfortunately, the damage done via my previous pain doc, by ignoring the results of required MRI's and my pleas for help, Dr. Nguyen was dealt a heavy hand. Because earlier detection was ignored, there is only so much he can do. But he is doing it nonetheless. Pain patients will be assisted greatly by Dr. Nguyen as well as an upcoming hand book entitled "Pain Dismissed" to be published 2024 iwhich will assist them in how best to navigate potentially treacherous territory amidst the regulations assigned by the CDC, wherein ALL pain is treated the same regardless of their injuries and resultant pain. I hope this review provides for hope for others. There are still a few good doctors out there but be sure that an MD is going to be present at your appointments before you sign on as, otherwise, you can easily land in a life and death situation without proper help aboard.

My experience has ONLY to do with the office staff here. Also know the doctors do not respond to…read morethese ratings. The OFFICE girls do and are even rude with their responses. My life the last many years with chronic pain hasn't been easy. Nobody would understand that who has not experienced chronic pain themselves. I had to have 4 surgeries in the 3 years. 2 of them were in the last 5 months for a precancerous condition. I had to reschedule my SI Joint injection a few times, because you have to space your anesthesia apart and I had to have these 2 surgeries immediately. When I called 1 week before my scheduled SI joint injection to see if I could postpone it a few days due to my back being out and I physically could not move, Stephanie was unbelievably rude to me. I was on speaker. I had a friend sitting next to me who had been helping me. Stephanie rudely responded "you've rescheduled like 6 times already." I told her I've had to have many surgeries and I've only rescheduled for those reasons. She then rudely responded "I have to put you on hold." It went dead silent and we thought we were on hold, so my friend looked at me and said "what a b***h." Immediately Stephanie said "I heard that! You just called me the "B" word and I'm telling my boss and I'm hanging up on you!" First of all, I never said it, second of all, neither of us would ever say that for anyone to hear! We are kind, respectful people. We were supposed to have been put on hold. Not a "fake" hold. My friend was just speaking her thoughts to me. Especially because she knows all the hell I have been going through. That's how rude Stephanie was being. Before she hung up on me I was trying to say "wait! Let me explain." I called back and tried to speak with her and explain my friend said that to me not ever meaning for Stephanie to hear it. I spoke with Paula, the manager. I was pouring my heart out crying, apologizing, and sending my apologies to her from my friend as well, who said it not ever meaning for her to hear that. I explained how desperate I was to get my SI joint infection from Dr Phillip Nguyen. My last one gave me 2 months of living without pain. She said she'd call me back that day and she didn't. I called again the next day. Paula told me they would not accept me as a patient anymore. I truly do not think Dr Nguyen knew about "their" decision. No matter what response is given on here, it will be the office girls and most likely false information. Everything I state is the truth, the whole truth, and nothing but the truth. I decided to call the surgical center and they were so nice. I even told them about the situation I had with the office girls. They said I was still on the surgical schedule and to come. So that morning I called the surgical center to confirm. They said I was on the schedule. My mom was on her way to pick me up and Paula that manager called me and said "you are not to go to your surgery! You are off the schedule! We are calling the surgery center to make sure of it." And that's what they did. I truly don't think Dr Phillip Nguyen decided himself not to take me as a patient. The office girls did everything in their power to keep me from getting my injection. If they only knew the pain I endure every day of my life. Stopping someone from getting pain relief because of lack of forgiveness is sad. It's obvious this office is run with a true lack of empathy. The reviews speak for themselves. The negative reviews are mostly about the front desk staff. Their responses to patient's reviews are vile. Remember, it's them responding, not the doctors. If you are able to get past the rudeness of the office staff, I would truly recommend Dr Phillip Nguyen for pain management. Meanwhile I have to start over with referrals and waiting months for appointments because of the lack of forgiveness and empathy here. For something that I personally didn't say or my friend meant for her to hear. I hope those girls never have to experience chronic pain like I have. I will find a way to get a hold of Dr Nguyen and tell him my story.

The best of the best, the office staff is always so sweet and welcoming especially Selena and Dr…read more Mortazavi. They have been a God send to my father and my family. The office are very personable, caring and understanding--always on top of everything as well. Highly recommended.

Very specialized care for the treatment of cancer and hematology issues. Very caring and…read moreknowledgeable staff and Doctors. Highly recommend if this type of treatment is needed.

Dr. Kong is an exceptional oncologist. She is kind,, compassionate, knowledgeable, and truly takes…read morethe time to listen and explain everything clearly. I am extremely grateful to have Dr. Kong as my oncologist and would highly recommend her to anyone needing excellent care.

Needed to get a hematology consult before my pending surgery. I reviewed the credentials of several…read moreof the hematologists in Ventura. Dr. Kong has outstanding credentials. Dr. Kong sat down with me for quite a while and addressed the issues that I needed answered prior to surgery. She offered to send her consultation note to my primary care doctor as well as my orthopedic surgeon. She was extremely pleasant to deal with, very upbeat, very informative. Additionally, her office is very professional and very pleasant to deal with.