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    Detailing Masters

    3.0 (2 reviews)
    Open 7:30 am - 6:30 pm

    Services - Detailing Masters

    Auto detailing work

    Paint and exterior protection

    Auto paint restoration

    10 More Services

    Auto bug and sap removal

    Scratch removal

    Car wash

    Engine cleaning

    Headlight restoration

    Interior detailing

    Protection

    Handwashing

    Touchless wash

    Wheel and rim detailing

    Detailing Masters Photos

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    Recommended Reviews - Detailing Masters

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    2 years ago

    Tommy was a delight! My husband and I feel Tommy did a super job. His attention to detail was incredible! He also can be trusted.

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    2 years ago

    Business owner information

    Photo of Thomas J.

    Thomas J.

    God Bless You Ness

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    Ask the Community - Detailing Masters

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    Buff Masters Car Wash and Detail Center - @buffmastershop

    Buff Masters Car Wash and Detail Center

    (79 reviews)

    FIRST OFF, I've been coming to Buff Masters of Wilmington for over 6 years now. I hate writing…read moresuch a negative review but they deserve this. I come on Wax Wednesday's and got the top tier clay bar wax special, which was $139.95 after service charge, truck charge and douche of my mag wheels. I got there at 11:28 from the time of the receipt. At 1:10, an hour and a half later, they discovered that my truck had been parked on the side of the business and NOTHING HAD BEEN STARTED. 30 minutes later my truck was supposedly done. When I went to get my supposedly ready truck I came out to find a single old non-English speaking man still spraying detail spray on the grill. I'm absolutely certain no clay bar had been used, though I didn't watch it. The sloppy work, missed areas was evident. I had to go to my first GMC service appointment or I would have stayed to make them "make it right" but sadly I couldn't because I was already late. When I got home I went around the truck and even looked on the roof as I was sure I'd see they hadn't done it as the little old man, even on a step stool wouldn't have been able to reach the roof. What I found proved it. He just reached up as far as he could reach and didn't do the roof at all. Sadly Buff Masters has lost all respect in my books. They are both a victim of their success and personnel shortages. The people they do have are scrambling back and forth and no one is actually controlling the yard as a foreman. Quality of their work represents a complete rip off to the consumer. They are not only cutting corners but in my case, deceptively charging me for premium wax bar treatment and 6 mo sealing wax with just substituting a quick detail spray in its place. I can assure you, this was my last visit to Buff Masters of Wilmington NC. I also intend to ask the NC State Attorney General's Consumer Fraud division to come do an investigation of Buff Masters to see if they too can catch them in this obvious consumer bait & switch misrepresentation of services being provided. In my opinion, Buff Masters needs to shut down its operations, retool, regroup, and put in place a clear process to ensure the consumer is not being ripped off by shoddy, corner cutting work like I received. Then reopen and do a better job of managing their processes. They've enjoyed huge success but have lost sight on what garnered them that business in the first place. They're upping their prices, as all businesses have had to do, but from the services I received, this is just going to get them more profits at the expense of the consumer who, based on my visit, are being short changed and ripped off.

    The detail was not excellent. Lots of details were missed and it was not very cheap. I will try…read morethem again, but recommend inspecting your entire vehicle closely before you exit the lot.

    Detailing Masters - auto_detailing - Updated May 2026

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