I trusted Legendary Auto Salon, LLC with my dream car, a Tesla Model X, and paid $9,448.01 for a…read moreLevel 2 full body satin PPF, tint, and ceramic coating. What I received in return was completely unacceptable and honestly shocking. From the start, the timeline slipped beyond the promised 5-10 business days. When I finally picked up my vehicle, it was immediately obvious the work was poor--peeling edges all over the car, visible seams, debris and contamination trapped under the film, and sloppy, unfinished edges and corners. I was told this was "normal" for satin PPF, which is simply not true. Multiple experienced professionals confirmed this level of workmanship is a major red flag and will likely lead to premature failure. Against my better judgment, I gave the owner a second chance to fix the issues. I returned the car with a detailed, professional list of concerns. When I received it back again, it was even worse--jagged cuts, visible damage to my paint, continued peeling, and overall careless workmanship. At that point, it became clear this was not a matter of minor defects--it was a complete lack of skill, care, and quality control. What makes this even more unacceptable is the complete lack of accountability. Not once did the owner apologize or take responsibility. Every interaction was handled over text--no phone call, no professionalism, no urgency to correct a nearly $10,000 job gone wrong. The only time I was offered any resolution was after I mentioned small claims court. At this point, I do not trust this shop to touch my vehicle again. I gave multiple opportunities to make this right, and each time the situation got worse. Now I'm left with a damaged wrap, potential paint damage, and the burden of fixing a job I already paid thousands for. This experience has been beyond frustrating--it's been devastating. My vehicle was not just poorly serviced, it was mishandled and potentially damaged by someone who refuses to take accountability. Avoid this shop at all costs.

Absolutely made my truck better than new again at 60k on the odometer it was needed another full…read moreservice detail and coating. Brad knocked it out of the park again. i dont know if this is the 3rd or 4th time i have used his services but i see no reason to go anywhere else.

Alec came to our home and spent the day applying SystemX Max ceramic coating on our 2021 RAV4…read morePrime. He did an amazing job! He was meticulous in his work and devoted to making sure we were 100% satisfied before he left. I cannot express how thrilled we are with the results! Our car is gorgeous! The package we chose also included interior protection as well as glass. Alec is very pleasant to work with. He arrived when he said he would. The estimates he gave us for time and cost were accurate with no last minute surprises. He has several packages available and will work with the customer to make sure they get what best suits their needs. We highly recommend reaching out to Alec for your detailing needs!

Alec detailed my car about a year ago and I have yet to take it through the car wash. He is very…read moremeticulous and detail oriented. I still have people asking where I take my car because their car wash doesn't look that good when it's done. My husband just scheduled an appointment to have his vehicle detailed next weekend. I would recommend Alec to everyone I know. I would give him a hundred stars if I could but y'all only give us five max.

Out of all the membership locations for Hoffman car wash, this is my very favorite, because here in…read morethe North, no one has anywhere to wash your vortex floor mats (no mat machines) - this place has a DIY self serve car wash that can be used for mat cleaning and has clips on the wall. Staff was great and even was so kind as to jumpstart my car when it died from my son listening to Blippi while I did the vacuuming and detailing. One thing to note, as I've seen in previous reviews around the vacuums - they were in working order and had great suction. In times past, if you let them know, they will check for blockages. The membership is a bit on the higher side, but this is likely due to so many locations that may or may not be owned by the same person. All in all will be back

Heard a noise indicating strange impact on the drivers side of my car at the end of the car wash…read more After noticing scratches on the side spoiler, I contacted the manager Sam, who acknowledged the damage was caused by tire cleaner. He referred me to Sam Alden, who also acknowledged, upon reviewing video, that damage got worse after going through the car wash but was caused by high pressure wash. Funny how it only affected the area where I heard the loud noise. Nothing worse than a company that wont accept responsibility. Stay away at all costs. Lots of car washes out there.