Lupe got me the part I needed and was friendly ! Would definitely go back to this location again.read more

I needed a light for my pickup and the Manager William was excellent. He sold me the right lights…read moreand put them in for me with no problems. He was polite and professional. O'Reilly on Coffee Road is now my auto parts store for now on and they are lucky to have William as an employee!

Bad auto pars not recommended I bought a carburetor didn't work they do not replace or reufand…read more bad customer service

Barts is always my first call when needing any parts for my vehicles. Fast and Honest service. If…read morethey do not have the part in stock they go out of the way to get it in as fast as possible.

Came in today to buy a new battery for my car and the employee Zachary was super helpful. He…read moredefinitely went above and beyond on customer service and making sure my battery was taken care of. Thank you!

Aww man I came in and Zachary got me a battery and back on the road To my kids birthday party very…read moremindful of my time and made sure I was in and out. Thanks Zach

Yshel Rendon is amazing ! She's so helpful and patient. Definitely the best customer service I've…read moreever received there . She was very knowledgeable and helped me with my purchases as I frequent this store often. Definitely recommend this location

The employee (Andy) was very helpful and friendly. I would recommend this location over some of the…read moreothers in town

Came in for wipers. Trenton greeted me and helped me find the right size for my car. Even offered…read moreto install them. Great service!

I have no clue where to start. A employee of the name "Richard" accused me of stealing and mimicked…read morethe Latin culture & told me to "get out" in Spanish chased me out the store with an unknown object in his hand. although I felt threatened and was a bit startled, I returned to show my receipt. Although having proof I did not steal he continued to get hostile and refused to give me an apology. This man is well over 50 years of age and should know better especially holding a manager position. very very disappointing and not professional what's so ever.

You can wait in line and 5 employees will ignore as they walk by passed by you multiple times…read morebefore they actually acknowledge you're there. When there's not that many customers waiting with several employees just walking around then, there's no reason why wait times should be taking so long.

A huge Thank you to Xavier. He tested my battery that ended up being bad. He was also so very kind…read moreenough to replace my battery it in 90 degree weather. I'm truly thankful for his professionalism. He made me and my daugther feel comfortable and was talking with us as he was replacing battery. Thank you again now we're back on the road and no more worries about our car dying.

I only shop O'Reilly's locally if i need something ASAP other than that i shop on Amazon or Walmart…read moreonline for automotive goods. This place is overpriced on a lot of items and they charge 3x as much for.I paid $11 for the item I came in here to get which is $7.99 at Autozone,but i was right next door at the carwash so I guess i paid for convenience. A $1.25 hot wheels car goes for $3.49 and $10 for a 5 pack I usually get for about $7.99. I had to tell my grandson no to getting an Indy hot wheels that was $11.00 for an $7 car. So they will definitely stay right there until they drop their prices. . Not a bad visit but it is expensive in here if you're in a rush get it here but if you can wait do some price comparison before you purchase anything here. Customer service here was horrible today because the 3 men working here looked at me as if i wanted to stand and wait as they gossiped behind the counter possibly ignoring my existence. JoJo came from the back of the store to help 2 female customers and myself out all while the other 3 looked like Caltrans workers watching JoJo do the shoveling as they leaned on their shovels gossiping about something. I was about to ask for a price match to see if they did it but I was already frustrated by time I made it to the register. Overall an ok visit but Ill definitely wait for JoJo to star checking people out before I head to the counter next time.

Every stat is for Luis. He was very professional and kind in his explanation. I appreciate his…read morecourteous manner.

Albert and his associate made out day!!! We broke down at the gas station accross thr street and…read morewe're super stressed and walk accross the street to get a battery and they went beyond to help us get things figured out. They have a customer for life!!!

If I could give them a no stars I would. I came in for a radiator hose. I have a 67 dodge and know…read more full well that most stores don't stock what I need and of course they didn't so I ordered it. They said they would call me and I waited for over a week so I called them. Was left on hold for some time and I eventually hung up. Waited another week,called again and spoke with the manager who said he would look for it and call me back and never did. Went in the next day with my receipt and Mgr said he called me and no one answered then he said he had the wrong number then he said he didn't have my number but the part would be in later in the day, This is ridiculous. The place isn't busy. I'll never come in here again. While I was waiting for these people to get their act together I was able to get the same part from O'riellys in 4 days and they actually called me.

I'm so happy that I called Higgins. On July 3, I totaled my car in Tehachapi. I was there for the…read moreholiday. I'd never dealt with auto salvage before. Boy, they can be tough. I called two places before I checked Yelp. Higgins was rated very high. Phillip, over the phone explained the whole process and he was very patient with me. The other two yards I called first were actually mean and wouldn't explain anything. He agreed to go all the way to Tehachapi to tow my car. There was paperwork needed, and he mailed me what I needed to sign. He was exactly what I needed. If you're ever in the predicament I was in, call Higgins first, you'll be glad you did.

Great company and friendly staff. I found the parts that I was looking for and be very pleased to…read morebe able to order

This store has really knowledgeable staff,very helpful! Definitely recommend!…read moreIf you don't know much about cars and need help!

For over a decade I've shopped this store, knew the faces of regular employees - always friendly…read more This evening, the only customer, I asked them for an item and they stood behind the counters, one gave me the information. When I go to purchase the item the the "run a round" starts. I can only assume they're bored. Instead of customer service it was how can we ruin the business that's paying us. The customer that came in after me got the same futile assistance. Now I'm at my local auto zone. 9/18/25 6:30p