This review is based on my direct personal experience with Jacobi Wynne of Detail Driven Auto Detail. To be fair, Jacobi does amazing detail work. I am not here to pretend he has no skill. The issue is not whether he can clean, polish, or detail a vehicle. The issue is whether he can be trusted. In my experience, the answer is no. My issue is not with someone trying to build a business, chase acting, or promote themselves. My issue is with integrity, silence, and accountability. My family treated Jacobi like family. When he was down to one car, I allowed him to use my brand-new Santa Cruz. He used it to run his family around and take care of what he needed to take care of. When I was seriously injured and unable to weight-bear or bend my leg for months, he helped me around my house, helped me get to appointments, and helped my mother. We helped him too. He told me he was dealing with issues at home and needed a way to monitor the house at night, so I bought him a $200 Reolink security camera to help him out. I was also close to letting him use my cameras and streaming gear for his business, and I am thankful I did not end up doing that too. This was not some random business contact. This was someone we trusted, helped, and opened the door for. That is what makes the betrayal worse. The biggest issue involves my mother, Shannon Spangler. On June 12, 2024, she entered into a handwritten agreement with Jacobi Wynne of Detail Driven Auto Detail. That agreement stated that she invested $1,300 with him for advertising/marketing connected to his business. It stated she was supposed to receive her initial investment back by July 12, 2024, unless otherwise mutually agreed upon. It also stated she would receive 10% of all net sales created as a result of her marketing investment, with estimated net revenue from sales listed at $7,000 to $9,000, to be paid within 5 days of receiving payment for services rendered. That was not gossip. That was not a misunderstanding. That was his own handwritten agreement. My mother is a 71-year-old woman living on Social Security and retirement income. She tried to help him. He gave her his word in writing. Then, in my experience, he stopped communicating and did not honor the agreement. I gave him time. I tried to be understanding. I knew he had family issues and left for California around December. When he eventually came back and I saw him posting again, I asked about my Evolve Diablo electric skateboard that he had picked up from the fire station. I had asked multiple times for it to be returned because I had someone ready to buy it, and I needed that money to help with bills. He avoided the question. I also asked him about the contract with my mother. He avoided that too and said it was not a good time and that he would call me back. He never called back. Instead, he blocked my number and my mother's number. Then I found out my electric unicycle had ended up at a pawn shop. When I was in the hospital, I had asked Jacobi if he could unplug my electric unicycle because it was in my garage, plugged in, sitting in the Texas heat, and that is not good for the battery. Instead of simply unplugging it and leaving it at my house, he took the charger and the EUC to his house and told me it was in his closet. Later, that same EUC was spotted at a pawn shop. It has custom paint, and the electric unicycle community here is small. Someone recognized it and contacted me. I got the police involved, and the EUC was recovered. I do not care whether he personally pawned it, left it with someone else, or abandoned it somewhere after disappearing. What I know is this: it was last in his possession, he never returned it to me, and I never had the opportunity to pick it up before it ended up somewhere it never should have been. To be clear, these are the items I believe Jacobi still needs to return or account for: shop vacuum, car polisher, Evolve Diablo electric skateboard, armored motorcycle jacket he picked up after my accident, and the electric unicycle that was found at a pawn shop and recovered with police involvement. Most importantly, he needs to honor the handwritten contract he made with my mother. I have nothing to gain by posting this except telling the truth about my experience. I am not asking for anything unreasonable. I want him to return the property, account for what happened to the EUC, and honor the contract he personally wrote with my mother. He has my number. He has my mother's number. He knows exactly how to make this right. The problem is not that he does not know what to do. The problem is that, for over a year, he has chosen not to do it. My beef is with his integrity. My beef is with his silence. I made two videos/tracks about this because I am an artist, and this is how I process betrayal, document my experience, and turn a private wrong into public accountability. I did not make them because I wanted drama. I made them because after a year of being read more

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Jacoby at Detail Driven did an amazing job on my truck! It's slick, shinny and super clean! He did a ceramic wax job on my 2025 Denali. His detailing skills are out of this world. He can explain in detail what exactly he's doing and using to do the job. I would defiantly take my truck to get detailed again! read more

Detail Driven Auto Detail - Ceramic wax coated - Auto Detailing Near Me - Austin, Texas

What can I say about Jacobi? His generosity, passion and expertise is contagious in not only ceramic coating but in almost any subject you converse with him in. I was a newbie when it came to ceramic coating..I wasn't knowledgeable in the process steps or what went in to getting your car protected but I'm glad I took the leap to give it a try. I'm now wondering why I didn't get my Tesla Model 3 coated in the first place and waited 4 years. Jacobi is a master of details and will go over every process step and why it's necessary for the overall ceramic coating process. He took his time to answer every question that I had, and it's very evident that he is one of those people that actively listens with intentional curiosity about what you have to say. My car is very shiny now to say the least but the coating is very effective in protecting the car and super easy to maintain if I ever decide to wash the car as well. Working with Detail Driven and Jacobi has been a blast and I would definitely come back for any additional services he may offer in the future. read more

Detail Driven Auto Detail - Hydrophobic properties of ceramic coating! - Auto Detailing Near Me - Austin, Texas

Incredible service, all around. I was nervous to invest in ceramic coating for my OG 2018 Tesla, but I'm SO happy I did. I cannot believe what a difference it made. Jacobi is an artist. He was professional and communicative and made sure every spot was addressed. Honestly, my car looks shinier than when I first got it. I feel like I fell back in love with Betty (yes, I named my car). read more

Detail Driven Auto Detail - Auto Detailing Near Me - Austin, Texas

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I have never had my car detailed until I decided to move. I lived on a farm, and transported Great Pyrenees to the vet and dog salon. The car was a mess. Jacobi spent 4 hrs on the car. I cannot believe that he got the car clean. I felt sorry for him. read more

On June 27, 2024, I took my car to the Wash Tub on Palm Valley in Round Rock. They did a good job on exterior & interior. However, when I got home I realized my front seat passenger side was pushed forward & was jammed. Returned to the location but the manager was unable to fix the seat & asked me if I could go to the Georgetown location. Tim, the manager at the Georgetown location, was able to fix it. He was diligent in the repair under horrible heat (100 degrees) but kept his "cool" the whole time. This guy needs a bonus ($$$). He also gave me a gift card worth another car wash as compensation for 30+ extra miles I had to drive and over 2 hours of my time because a possibly new employee got a little extra zealous pushing the seat forward. I will certainly be returning to the Georgetown location although I do not like the traffic!! Thank you Tim!!! read more