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Detail Craft

5.0 (1 review)
Open • 12:00 am - 12:00 AM (Next day)
Updated 1 month ago

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Response time

20 minutes

Response rate

100%

Services - Detail Craft

Auto detailing work

Full-service packages

Paint and exterior protection

7 More Services

Car wash

Car window cleaning

Exterior detailing

Interior detailing

Protection

Handwashing

Wheel and rim detailing

Detail Craft Photos

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Magic Motorz

Magic Motorz

(20 reviews)

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

RIDGE WASH

RIDGE WASH

(25 reviews)

Roxborough

A s***storm of birds got my vehicle the other day. Under a fruit tree. So you can imagine how bad…read morethe auto looked. Now I've been disappointed in the car detailing industry for a few years. They just don't do it like they used to. They also charge an arm and a leg and it's not clean. Neighbor saw my car and suggested this place. So I figured I'd try it. Well he was right it was excellent. They got everything off. Cleaned the inside. $20 some bucks. I'll go here again.

I brought my van to this car wash because I'm currently sick and didn't have the energy to clean it…read moremyself before selling it. I specifically requested the Gold Wash, expecting a full interior and exterior cleaning -- but what I got was lazy, careless, and frankly disrespectful service. They didn't even touch the seats or the floors. I had to clean them myself afterward. There were visible scratches left on the paint, and I had to go out and buy a dry eraser to fix it myself because the car looked worse after I left than before I came in. What made the experience even worse was how uncomfortable I felt with the men standing out front. They were staring and giggling at me the entire time, which was completely unprofessional and made me feel incredibly uneasy. I called in to request a refund due to the poor quality of service, and instead of making it right, they told me I'd have to bring the van back. I don't have the time or energy to chase around a business that should have done it right the first time. This isn't a one-off, either. This is the 3rd or 4th time this place has dropped the ball, and I kept giving them the benefit of the doubt. Never again. Terrible service, uncomfortable atmosphere, and a team of lazy bums who clearly don't take pride in their work. They also had my air on full blast (max AC) when i got back in the car when I originally had it on 3, which is rude--do not use/change the resources in my car when i hire you for work. I forgot, they also left my back window down and my back seat got SOAKED and they left it like thst. I had to request for it to be dried. Awful service--but I digress. I won't be returning

Detail Craft - auto_detailing - Updated May 2026

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