Compré un paquete de tres drenajes linfáticos a través de Groupon atraída por el precio. La primera cita fue en un cuarto muy agradable, que me hizo pensar que había encontrado un buen lugar. Sin embargo, todo se fue en picada desde ese momento. En la segunda sesión, me hicieron el drenaje prácticamente en un pasillo, sin privacidad, escuchando toda la conversación de un paciente al que acababan de operar. Una experiencia absolutamente inapropiada para un servicio que debe ser relajante, íntimo y profesional. En ese momento ya me pareció preocupante, pero intenté darle el beneficio de la duda. Lo peor vino con la tercera cita. El mismo día de mi sesión, casi al mediodía, me llamaron para decirme que no aceptarían mi Groupon y que buscara un reembolso por mi cuenta. Sin explicación válida, sin disculpas, sin alternativas. El personal que me atendió por teléfono fue inflexible, cortante y transmitió claramente que no les interesa retener a sus clientes. Este tipo de manejo es alarmante. Vender un paquete y luego negarse a honrarlo es una práctica que mina la confianza y perjudica directamente al consumidor. En un mercado como Miami, donde la profesionalidad es clave, esto simplemente es inaceptable. Entre la falta de privacidad, el trato inconsistente, el servicio improvisado y la cancelación irresponsable de mi última sesión, mi conclusión es clara: no recomiendo este lugar bajo ninguna circunstancia. Hay muchos spas que sí respetan el tiempo, el bienestar y la inversión de los clientes. Este, lamentablemente, no es uno de ellos. read more

Wonderful service and staff. Very punctual. Always a great time while I'm here! Also, their coffee machine is amazing!

My first time here. I finally had the chance to use my Mother's Day gift And I loved it The place is very nice inside. It felt clean, the building looks new and up to date on the inside. It was a bit cold But, their cover ups are very cozy and warm. Plus they also offer warm refreshments if anything... so no boggy Everyone I spoke with during my relaxing time in here was very nice and friendly. I saw they have great deals and even pretty affordable memberships for different treatments such as laser hair removal, massage, facials etc I would most likely be coming back as long. As I continue to live in this area Thanks to Yessenia, my facial lady and I forgot the masseuse name. But they were both great read more

Destiny Med Spa - Medical Spas Near Me - Miami Lakes, Florida

My facial was great I just didn't like the fact my esthetician couldn't speak English to let me know what was going on with my face. Hopefully when I go back for my massage I'll have a better experience. Fingers crossed read more

I went today for a massage! I had a Groupon to use, and making an appointment was easy. I was able to get in touch with the front desk and get my Groupon redeemed over the phone, so that all the payment I made at the spa was the tip for my therapist. I even got a confirmation call from them the day before, and the receptionist asked whether I had the correct address for the spa. I understood from the previous reviews that the address listed on their Groupon page is incorrect, so I looked up the address from their website and on my GPS. The location is easy to get to, right off of the Palmetto Expressway. I got to my appointment on time, signed in at the front desk and was brought in 20 minutes later. The receptionist showed me to the bathroom to use before my treatment. The bathroom is in the back of the spa, so I got a mini tour of the whole facility on my way there. The smaller front entrance makes the size of the place deceiving; there are lots of treatment rooms! It was interesting to walk past a girl on a vibrating platform; I saw flyers for detox and weight loss treatments. My massage therapist was lovely. She mainly spoke Spanish, but I had no trouble discerning what she was saying to me when needed. She was precise, detailed and didn't over oil my skin during the massage, going really deep tissue, which I didn't realize I needed in my life. I think she picked up on my knots since she paid extra attention to my shoulders. She even gave me a scalp massage which I consider to be a bonus. The room and massage oil had a gentle fragrance without being overpowering or nauseating. When she finished, she offered me water, wine or beer and got me a glass of white wine (my Groupon was for a massage and facial with a drink - score), allowing me to linger for a bit in the room in a post treatment breather. I was supposed to have a facial in the appointment and went to the front when I saw that no one was directing me to the facial. The receptionist said that I was supposed to have a facial as was listed in the Groupon package, but there was no appointment time included for me for some reason. I had no problem scheduling another day to return for the facial. I asked for a price list of services since I didn't have a chance to look at their website and did not know the full price of a massage to figure out how much to tip my massage therapist. I also didn't know the Groupon price since it was given to me as a gift. The receptionist tried to print out a listing from their card payment register, but since it didn't show pricing, she told me the package was $59. She also told me that they encourage people wanting to book the same Groupon services to buy directly from them since they will match the Groupon pricing. I'll have to take a look at their other offerings when I return! read more

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My friend scheduled a gal's valentines couple massage for us. As soon as we walked in and filled the form, Diego offer us wine,coffee, or tea. Of course, we went for the wine. From the moment I walk in ,I felt welcome, and immediately begin to relax. The Spa is immaculate and beautiful and peaceful, the menu of services is incredible. Extremely clean Our appointment was set for 11:45 am, we arrived around 11:00 am to enjoy the sana before our massages. The sana had multiple choices of lighting for different purposes. We had the couples Swedish massage! The lady giving my friend's massage, her cell rang 3 times, which was kinda a distraction. Our massages were okay, but we would definitely come back. read more

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I had a really mid massage. She did the bare minimum and didn't pay attention to my feet or hands. Plus I payed for a 60 minute massage and only got serviced for 45 minutes. The location was also really cold so I was really uncomfortably chilly while getting massaged. I left feeling shortchanged and I didn't feel the typical relief that you get after a nice massage. Really just a mid place. :/ read more

The location is beautiful inside, clean and well taken care of. The customer service was great. I was running 10 minutes late to my massage and they did not subtract this from my massage. I forgot the gentleman who provided the massage but he was great, he was attentive to deTail as I asked him to focus on my neck. I got a Groupon and it was quick to schedule the appointment. read more

Destiny Med Spa - Medical Spas Near Me - Miami Lakes, Florida

What a great experience. The staff was super friendly. The ambiance was really peaceful. I came in for a massage and left so relaxed. I'm terrible with names, but had a really great masseuse. Definitely going to be back. read more

I found Destiny Med Spa on the Groupon app. I bought the Groupon, but the person who I spoke to told me that Groupon appointments are limited, so I could purchase directly with them and they would honor the Groupon price, so I did. I got my massage that same day, which was great. I even purchased an additional service for $180. But the next day I went in I was scheduled with someone else. Due to the intimate nature of massages, I was not comfortable with that. Since I purchased 10 sessions up front, I asked to go ahead and book the remaining sessions in advance. The front desk staff was clearly annoyed and suggested that I just book five now and the. Book the next five at the next appointment because it's "too much work." I stood there and watched her book 6 of my 8 remaining appointments, which took less than 5 minutes. All that tells me is that they just did not want to do it. I did not want to risk being with a different person over and over again and they just did not seem to care. The massage techs are gentle and caring, but the customer service by the front desk clerks need work. Just based on their service, I would not recommend Destiny Med Spa to anyone. read more

AWEFULL! I booked an appointment. The lady at the phone made a mix up with the time. Once I arrived there i was blamed for it then they asked me to pay FULL price to receive HALF THE SERVICE! What a joke! I drove 45 min to get there this is HORRENDOUS! read more

Destiny Med Spa - Unprofessional!!! - Medical Spas Near Me - Miami Lakes, Florida

I've been here 3 times for a med spa treatment and seeing results. The staff here is wonderful. Spa is beautiful and very clean. Highly recommend. read more

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Horrible. Worse experience. Starting with the incorrect address on GroupOn. Mix up with appt times. Consistent disruptions by other staff member when laying half naked in the rooms. Manager Livia, not affective. Don't waste your money here. read more

Groupon purchase =3 Hrs massage for about120$ Spa is small and a little unorganized, need to space out appointments better, Otherwise the staff and masseuse are very professional and polite. Monica did a great job with my massage.! The first hour! Now let's see how the next two appointments go? Place was so crowded they put me into a sauna to buy more time...........continues read more

Have a busy tough semester I decided to gift myself a massage. I purchased a groupon for Destiny Spa and I was not disappointed. From the moment I called to book the appointment the customer service was great. Quick and easy. They called the day before to confirm. On the day of I arrived and I was called in within less than 5 minutes. The massage was great. They ask you upon checkin what area you want them to focus on they really do a good job on focusing on that area. The new location is gorgeous! I will definitely be scheduling another. read more

The front office staff was on her phone the entire time! The massage was not the best it felt more like a rub after they drench you in oil. read more

I bought a $250ish package that came with a BBL starter kit I highly recommend! I had 3 massages and they honored a groupon coupon price. I had a different lady each day for my lymphatic massages my favorite lady was on a Saturday she was well spoken and informed me on all kind of things i wish I remembered her name. The fajas are great they do run small read more

Very nice place in the middle of the craziness of the city. Olga is the best! Very clean and the girls in the front desk are very sweet and accommodating. read more

Bought the Groupon. Very nice staff! Good massages. Good customer service.. focused on focus areas.

Best place to get a massage,very professional and great.Diego is fabulous

Great massage! They are super friendly and clean! I really enjoyed the message both me and my boyfriend loved it! We did a Groupon and it was totally worth it! read more

This place is horrible!! Got a mediocre facial with someone who's name I don't know as she didn't even introduce herself prior to my service. And the worst massage I got in my life! No pressure at all but plenty of oil all over. Will never come back to this place! read more

I recently got operated and purchased 5 lymphatic massages, once I arrived I got treated with the upmost care. I got my massage by a therapist called Yenny she treated me amazing and they always offered me water and anything that I needed. I was comfortable and would definitely recommend this place to my friends and family! Very great service and very relaxing read more

Great massage and facial! Dayanna has magic fingers and gives the best massages with love!!! No better way to describe it. Maria also gave a wonderful facial. I would definitely return! read more

If I could give zero stars I would. Save your money and do not go here! I called them up and mentioned the Groupon for 5 massages at $220.00. I was told not to go through Groupon but to come in the spa for the same price. When I arrived at the spa and mentioned that I also wanted to purchase a faja, they began speaking in Spanish and I only speak English. After about 10 minutes, I guess they realized I didn't understand and the front desk person translated in English. I was taken into a room for a massage and once again was spoken to in Spanish. The "masseuse" said she didn't speak/understand English. After I told her I had lipo in my stomach she began rubbing my legs...Not sure why. She left me covered in heavy oil and it ended up getting on my clothes. The faja I purchased broke a week later. I called to complain and was told to come in and they would replace it. The man at the front knew nothing about this when I came in which clearly demonstrates a lack of communication among staff. He also informed me that this front desk person was "not authorized" to make those decisions. He refused to exchange it for me and then encouraged me to call the police which I ended up doing because at this point I did not want anything to do with Destiny Med Spa and their utter lack of unprofessionalism. All of this for an $80.00 faja? DO NOT GO HERE IF YOU DO NOT SPEAK SPANISH! They are rude, unprofessional and are not trained to give massages! read more

THE BEST LASH EXTENSIONS EVER! I did them a couple of days before my daughter's wedding and to tell you I cried my eyes out multiple times, still crying looking at video and pictures but my lashes are intact. Ladies the attention to detail & the skilled artistry is amazing! The before & after pictures of my eyes left me speechless. I'm hooked & I want to rock these lashes from now on. Destiny Med Spa has So Many other services at amazing prices! This Hidden Gem in Miami Lakes is definately worth your time. I highly recommend them! read more

They forget your booking and then make you wait one hour in the facial room before saying they can't do your facial because they don't know how to book and they over book people. Also if you book a one hour massage that means it's really 30 minutes because they rush you out and they pretend like nothing ever happened and refuse to refund. Also the place is unsanitary. Save your $ and go else where. read more

I was lucky enough to go here with help of Groupon. Got a nice package of 60 minute facial, 30 minute body scrub and 60 minute massage. Was welcomed very warmly by the staff when I arrived. Started off with my amazing facial which made my skin feel glamorous. Next I got a body scrub and was completely wrapped in this foil type thing that made me feel like a baked potato. AND I LIKED IT. Lastly was my massage. It was extremely relaxing and comfortable that I fell asleep twice! Had such a wonderful experience here. read more

Massage was good, place was clean and smelled good. Massage room is a bit small but doesn't really affect the massage. I would come back. My only complaint is that I had purchased a 60 minute massage and it was really only 50 minutes. read more

I just have got a 60 minutes relax massage at that sweetable place in a sweetable hands that now I don't rememberer her name....the place definitely smells good, clean, very welcoming and the most important thing is nobody pushed me to buy a membership or extra charge on my groupon voucher....great service definitely going back and recommend this place!!! read more

Bought my mom a membership (extreme beauty) that she can go any day of the month and enjoy different services they have and so far she is LOVING IT!! i highly recommend this place to anyone trying to try new things with there body without paying at a gym working super hard and losing faith. loved the staff!! honest feedback and helpful advice. read more

Best place ever amazing staff !!! Great service thank you sully the best at give massages !!!! And Jennifer is the besttt ! Thank you guys

This place is just uncomfortable. The receptionist makes you feel unwelcome. The massage rooms have a strange scent, and the beds look clean but feel dirty. The covers don't seem to be the kind that are cleaned often. Overall very bad experience. I am very much into massage therapy, and I receive 50-60 massages a year. Came to this place to try a new spot to change things up a bit... very disappointed. read more

To be completely transparent, my husband and I have been here before. We enjoyed it so much, we decided to revisit for our date night. We showed up 20 minutes before our scheduled time frame as we were told and waited in the lobby for our turn. Since we had already filled out the paperwork prior, they had our records. 5 minutes before our session was to start, they left us in to the waiting room inside (with the tree). We had to ask for our complimentary drinks as they were not initially offered. We proceeded to wait an additional 37 minutes as they were running late. Both ladies that did our facials did not speak English. I don't mind that as I am bilingual but my husband is not. He was hoping to ask questions but since we were both separated, I could not translate so he was not able to. My esthetician did not speak to me even though I tried to start a conversation. The facial was mediocre at best. She cleaned my face, scrubbed and hydrated my skin (but no massage) however, I was glad my husband at least got that. A scalp and facial massage. His session started well over 30 min AFTER mine. They did offer me an extra drink and to sit in the sauna but after 15 min, I was done. Moving on the to massage, which was indeed great for me and my masseuse removed many of my knots, my husband however, did not feel the same. He described it as a "rub down" and felt rushed in the process. My feet and hands were omitted from the massage but since my back was my focus, I did not mind. After everything was said and done, were there there for THREE and 1/2 hours although we only expected to be there for two. My husband had planned on movies afterwards but because we got out of there after so long, we had to forgo the movies which we were both looking forward to. The receptionist was apologetic as we left the building but the damage had already been done. I suggest calling ahead of time to confirm they are running on schedule if you ever plan on going. read more

Destiny Med Spa is by far the best place I've been to.What a wonderful experience! Diana you are the best!! read more

This spa is a must! If you are looking to relax, and a great massage or facial, trust me when I tell you this is the place. It is very clean, smells good the staff are friendly and not to mention the guy in the front desk is a hottie lol! I truly recommend this spa. read more

My husband and I just got a couples massage. We both came in with very tense backs, shoulders, traps and necks. My husbands massage therapist was wonderful! She really worked out his knots and used great pressure where needed. She seemed to know proper techniques and skills. My massage, on the other hand was probably the worst massage I have ever had. I feel like I just paid someone to LIGHTLY apply oil to my body. She did not even touch my neck and the pressure was non existent. I asked for harder pressure 3 times but nothing changed. The only time it felt hard was when she put her whole fore arm on my back but it just hurt my spine, it didn't hit or target any muscles/knots. Overall my husband is leaving very pleased with his experience and I am leaving very upset with mine. The facility was nice and very clean. The music was calming and the table was comfortable. The staff were all very nice. read more

Today I attended a 60 minute massage and 30 minute scrub session. To begin with, the spa was very clean and calming. The staff there are extremely nice from the beginning to the end. My appointment started at 10:00 am and I was in my spa suite 5 minutes later once I completed the necessary documents. The 30 minute scrub was a disappointment. The cold scrub was slapped on my back, arms, and legs. I was then, wrapped up in a foil blanquet and remained in their for about 15 minutes. When it was time to remove the scrub I thought it would be massaged into my skin like most spas. However, a warm damp towel was used to remove the scrub. I felt like a baby being wiped down. The good thing is, the actual massage was amazing. He really took his time and made every inch of my body feel delightful. It is because of the later part of my massage experience, I would recommend this spa just minus the scrub. read more

We purchased a Groupon for a massage and a scrub. We should have known from the start this was not going to be a great experience. The receptionist / appointment maker was rude and had a very tough time after numerous phone exchanges finding 2 appointments at the same time. The place is extremely cramped, not clean and walls are paper thin. This is not a spa of any sort. The bed linens are so thin you can see through them and the room temperature too cold and no blanket to use. My masseuse did a good job. That's all that was acceptable. I do not recommend this place at all. read more

I found this place on Groupon. I chose it because I was looking for an appointment that day and it was the only place that had availability for the same day. When I called the receptionist seemed very nice and professional. I came in for my appointment and was never asked if I had a preference for male or female masseuse. I got a male (Diego) and was a little uncomfortable but I figured that he does this every day and trusted he would be professional. Well, I was wrong. When I got into the room and got under the sheets I realized that the sheets were every thin and see through but I didn't think anything of it. During the massage he made small talk with me and I engaged just to be nice even though I didn't really want to be spoken to. I just wanted to relax and enjoy my massage. At one point he got really close to my breasts but I figured it was an accident. While massaging my legs he sat on the table and put my leg in his chest. He also mentioned that he could tell I work out. To massage my arms he also sat on the table where I was laying and laid my arm over his leg which I thought was strange. The Groupon included a body scrub. He did my back and arms, and then when he got to my legs he decided to uncover me completely exposing my whole back side and thong. I wasn't sure if that's what normally happens because I've never had someone use a body scrub on me before. I left feeling very uncomfortable so the next business day I called the office to speak to a manager. The receptionist said that no one was in the office at the moment but she would have the manager call me. I asked the managers name and it was Diego (the masseuse I had). So I asked if I could speak to the owner. She said that the owner normally doesn't come into the spa but she would have "her" call me. She made it clear that the owner was a female. I get a call later that day, when I called the number back it was the number for the spa. I told the receptionist that I missed a call and she put me on hold. The person who then picked up the call was Diego (the masseuse). I told Diego that I had asked to speak with the owner. He then said that he was the owner. I responded by telling him that I thought he was the manager and he replied saying that he was the owner and the manager I felt so uncomfortable I hung up. The receptionist made it very clear that the owner was a female when I had spoken to her on the phone and she also said that the owner doesn't usually go into the spa. So the owner could not have been Diego who works there as a masseuse. The masseuse knew what he did was wrong so he was trying to cover it up. I feel very violated and now I know my feelings are justified by the way that he was trying to cover it up by pretending to be the owner. read more