I am the mother of the Groom so just to be fair and honest. When you pay as much as my new daughters family did for this most beautiful wedding you would expect a whole lot more from the wedding planner. This planner did not even try to find out who the members of the grooms family were. Because I chose a suite next to my sons room, my room faced where the weddding was to be. The rest of my family who did not want to pay what I did for the suite were as far away from the wedding as possible. At the wedding ceremony, the wedding planner told my family not to sit in the front row. So my sons Grandma was forced to sit in the back. The wedding planner was not there for the bride on the day of the wedding. Wi fi was out so the bride could not print out her vows she wrote. Wedding planner disappeared. At 2 different events I was told I could not go into the dinner event and party event because it was private even after I explained I was the mother of the groom. Times for events changed and there was no coordination with the wedding planner to let our family know what was going on. I was the one running around the hotel trying to pull people together. The groom and the groomsmen were not ready for photos because no one bothered to tell them. The final straw was at the at the wedding dinner. The wedding planner had zero control. When people wanted to stand up and speak, the DJ's just kept playing music During the day it was extremely hot and windy and you would expect her to be dressed for running around the hotel to make sure all the finishing touches were in place. You would not expect her to be wearing the same thing for the event! She was dressed inappropriately for the wedding and dinner event. I would never recommend this company to anyone having a beach wedding at the "The Beach" or "Cabanas Hotel". If I was the one that picked them I would have demanded a refund. This was awful. The Beach Hotel and Ziggy's Bar did a great job with all the decor and made this very special for my son and daughter....I would only make one suggesting they get a real dance floor and not whatever it is they called a dance floor. It was a little dangerous. I almost fell twice during the Mother Son dance. read more