I went there for sciatica, and hopes that she could help relieve some muscle. Pain is pending, my…read moresciatic nerve. She did do some technique for the right upper back. But she injured my lower back worse I can't walk or feel my right foot. She didn't help me at all. She made it a lot worse. And she was on her phone while she was doing it with her elbow. I get a massage every month. I decided to go somewhere different and not drive so far. I have a huge knot on my back that is now pressing on my nerve. I do not recommend especially if they're gonna be on their phone the whole time they're giving you a massage. She might be knowledgeable of relieving pain and massage, but not this time.

Great work. She really massaged my thick meaty thighs well. Would recommend if you want to…read moredecompress your thick meaty thighs.

I've had several very good massages here…read more I have not been since the shooting. Such a tragedy such nice people work here they did not deserve that crazy man's attack.

Haven't been there in a while and it got any staff but I can't wait to go back and let the don't…read moreremember her name the older lady give me a good massage cuz she's very good at it and I can't wait to see her again and see what she brings to the table this time I need a massage on my whole body and I can't wait to go. So be ready for me I'm coming in for a good massage I need it

I had a wonderful body & hot stone massage from Tina. So relaxing and calming. I appreciate that…read moreshe asked ahead of time for my preference on pressure for the massage. I already booked my next appointment.

I did not enjoy my experience at all. I made a same day appointment for my son and I to celebrate…read morehis bday. About 15 min into my massage I was told she had an appointment waiting for her and needed to switch masseuses, ok not going to let that bother me so I continued only for the next masseuse who must have been a manager or owner because every time the front door chimed he stopped my massage and left the room to greet the guest. This happened not once or twice but three times. Then on top of that I paid for a hot stone massage but he was giving me a deep tissue. Then the guest in the lobby were extremely loud. I could not relax to save my life! Even after me telling him it was too rough he continued. He assumed since he gave me and extra few minutes to my hour service all would be well. I would never return for any services. Such a disappointment

I have had multiple massages here and they're all wonderful. I never make an appt, but they always…read morefit me in within minutes. Highly recommend!

we called the morning of and they fit us right in for a couples massage. it was our first time and…read moreApril & Sofia did a wonderful job. couldn't be happier with the experience!

Extremely Unprofessional and Painful Experience…read more This was honestly one of the worst massage experiences I have ever had. I left feeling like I had been hurt rather than helped, and my body actually hurts more today than it did before the massage yesterday. I specifically told the therapist that I am a cancer survivor with lymphedema and that I was experiencing significant pain in my neck and shoulder. A professional massage therapist should take a medical history seriously and understand how certain conditions can affect the type of massage and pressure that is appropriate. Instead, there was no oil used during the massage, and his hands were extremely rough. He was pinching and plucking at my back, and I was saying "ouch" throughout the entire massage. About halfway through, he leaned down and whispered that there was a "special oil" available for an additional $20. I later learned that what I was given was supposedly CBD oil, and it smelled strongly like Biofreeze. The experience became even more concerning. He put extremely hot towels on my back, hot enough that I felt like I was being scalded. He felt my feet and said I was cold, rather than handling that professionally, he plugged in a blow dryer and began blowing hot air all over my body. He also used significant pressure points on my skull, and my head now feels bruised and sore. I honestly question whether this person had any professional massage training whatsoever. The entire experience felt extremely unprofessional and, frankly, unsafe. Someone with a medical condition could potentially be seriously injured by this kind of treatment. A professional massage therapist should ask about medical history, listen when a client says something hurts, adjust their technique appropriately, and never continue using painful or potentially harmful pressure. I will never return to this establishment, and I strongly recommend that others be very cautious before booking a massage here. If you have any medical conditions, I would be especially careful and make sure you understand exactly who will be performing your massage and what their qualifications are. This was not a relaxing or therapeutic experience. It was painful, uncomfortable, and completely unprofessional. I contemplated leaving mid-way, I regret now I didn't.

Unfortunately I did not enjoy me experience. I came in on a Thursday as a walk in at 12 noon. There…read morewas no wait so I was attended to right away. I got the 60 minute foot massage with head to toe (chair massage). For the foot massage they started with a 2 minute foot soak with only water which I found surprising since all other reflexology places I've been to always use soap water. For the massage they use those blue latex gloves so it takes away from the experience which I did not like. Felt very dry despite the lotion being used. I originally had a lady and her pressure was very weak and I think she was doing her best but she was older so not sure she could really give deep pressure. A man arrived about 15 minutes into my massage and they switched out which was great because he had much more pressure. However, did not help because the gloves they use cause a dry feeling. After the foot massage I moved on to the chair and that was HORRIBLE! He did not use gloves with the chair massage but her also did not use lotion so once again a very dry dull experience. Lastly when I went to check out the man told me the machine was down and if I could pay cash. I told him the lady did not tell me that when I checked in. He asked if I could leave them my credit card information on a piece of paper (HECK NO)! That's literally insane to ask someone that and also who is crazy enough to leave credit card information on a paper. Once I told him I was uncomfortable doing that, all of a sudden the machine magically started working. There are many other places so I don't suggest coming and I won't be back. The staff was nice and who knows maybe I just got unlucky that day. Either way I will not be back.

Hands down, the most immaculately clean massage place we've ever been to. We were in the area and…read morestopped by at the last minute for a couples massage. They answered the phone and were able to get us in, no problem. The location is absolutely gorgeous, everything is so clean, including the restroom. It's set up to be as zen as possible. Jerry did an amazing job on me, and offered tips and feedback on where my problem areas were. My husbands masseuse did a fantastic job as well. It I clouded hot stones which was a great bonus. We will absolutely be back whenever we're in the area again! The experience was so great that we may make the drive down from Chattanooga just for another massage!

The old guy that answers the phone and schedules appointments strikes again with another big lie…read more He claimed that the ac was broken and never called back to reschedule when it was "fixed". Very racist and it's not worth the hassle going there.

Look no further! If I could give 10 stars I would! Ruth has an awesome personality and works…read morewonders on my aches and pains! She is very attentive and has awesome bedside manners. I'm now receiving Lymphatic Drainage Massage, due to a recent major surgery. I've had no bruising and minimal swelling. My doctor is very pleased with the outcome of my massages and rapid recovery. I recommended Ruth to my friends and they are very pleased as well. I look forward to seeing Ruth every time!!

Ruth is an amazing therapist and has a way of knowing JUST where you need pressure. I have been…read moreseeing her for over a year and I am hooked. She really takes her time to get to know your bodies needs goes above and beyond to make sure you leave feeling great!

I've been a member for 20 years. I missed an appointment and instead of taking a pre-paid credit…read morethey charged my card again. This is their cancellation policy and it doesn't matter how long you've been going there. Each location has the ability to refund the charge but the manager will not and says it's because of the cancellation policy. The cancellation policy is not on the website anywhere but only in messages they send to confirm the appointment. I opted out of those messages because I was getting messages every other day that my masseuse had an opening. The manager said they had to charge my card so that the employee would get paid but I've already prepaid! I had 3.5 credits! The manager said that the district manager would say the same thing and the regional manager would say the same thing. For a place that's suppose to help relieve your stress they aren't doing that at all!

Not charge for a person going to hospital and being admitted for respiratory infection with…read moretemperature of 105.00. They charged 103.00 for an appointment that I woke up this morning with a temperature of 105. I have been going to this location for over 10 years and never missed an appointment. They were extremely rude about all this. I have a Dr note and am having to spend the night in hospital for respiratory therapy. This will not be the last place I put a review regarding this behavior.