I ordered 7 different wires from west marine. The ordering process was very easy although when I…read morerecieved my package, I found out that one of my wires was cut at 3ft, and the other 27ft would arrive another day, I ordered it as a solid 30ft strand. I contacted customer service about the issue and they sent my money back for the 1 strand that was cut. The next day I recieved most of the other wire that I needed. The other wires were packaged as if they had no concept of handling wire. None of it was rolled up, it looked like they had just shoved it inside the box and called it good. I spent well over an hour going through all of the other wire and de-tangling it. I will be measuring it to see if they actually sent me the correct length of wire because I doubt that they did. I added pictures of what the mess of wire looked like. Instead of them taking 30 seconds to coil the wire while they pulled it off the reel and taping it, they did this....

Very helpful and knowledgeable. Excellent choice of boating products and accessories. Had…read moreeverything I needed and then some. Will definitely shop here again.

I went into Bass Pro looking for SPF gloves for fishing, and Carol made the experience exceptional…read more She treated me like a long-lost friend from the moment I walked in. She patiently explained all the SPF glove options and then mentioned some great clothing sales -- not in a pushy way at all, just genuinely trying to help me find what I needed. Carol was knowledgeable, friendly, and truly customer-focused. Bass Pro is lucky to have her!

Bass Pro Shop always offers a fun experience with its rustic vibe and cool outdoor displays -- it…read morereally does feel like a mini adventure walking through the store. The scenery and layout make it a destination, not just a store. Still, it's worth checking out, especially if you love outdoor gear or just want a unique shopping atmosphere.

I recently was in dicks, sporting good and bought a exercise bike. Everyone was so nice but I…read moreespecially want to thank the store manager, Nick and the salesman DJ and the cashier Akalia The store was very clean. Definitely a good experience Thank you so much

Very disappointing. Called the night before to see if they had a sole 85 treadmill in the box (not…read morefloor model) and was told yes. Drove 20 miles opposite of where I live after work just to be told they made a mistake and they only had the floor model. Left without a treadmill.

They had all the bait and tackle that you needed just right off the shore and can turn around and…read morecatch a fish right there. Super friendly

Service was great and everyone else was selling these shrimp that was babies he had big shrimp and…read morewas selling them cheaper

not good at all. 51yr old Life long Destin resident since 1974 and have owned and worked on…read morenumerous vessels. took my boat in for a new steering cable and helm install. easy fix, right? when I got the boat home realized the gauges weren't working and found they had pulled several wires loose pulling the steering cable and didn't bother reconnecting them so there was no power on the dash and no stere. then I took the boat out and launched it into the water only to realize they put the steering cable in wrong and it sent me in the wrong direction almost causing an accident at the dock. I tried calling twice and left messages with no return call for weeks. finally called a third time and talked to Todd the manager who didn't seam bothered or apologetic in any way. he never called me back either. just some young guys pick up the boat and then drop it back off later with again an unconcerning attitude like they were bothered by the whole thing. was in the driveway when they pulled in and yelled F**K real loud cause they saw me. you can't be more unprofessional and out right disrespectful to people and their personal property. I will tell this story for a long time and will not be returning or recommending the Ships Chandler anymore.

Serviced my yamaha f115. Got me in next day with a 1 day turn around. Everyone was super nice and…read moretransparent. They saved the old parts to show me what they replaced and why. They replaced bolts, connected lines, and fixed tubing another service shop just didn't want to put back together I guess.... They're a farther than my old go to shop, but I will gladly drive farther to go back to them again.

Great staff. Very helpful. They showed me how to tie my lines, recommended everything we needed to…read morefish for our chosen variety (black drum) and even taught us about how to catch flounder! It was very helpful. They have live bait also. We got live shrimp and they worked great. I caught a nice big black drum and ate him up for dinner!!!

Drove 15 minuets out of the way because they are supposed to have live bait. We get to the shop and…read moreno live bait.

Paid $1125 for a fishing charter for my son and husband. The man driving the boat was aggressive,…read moreabusive and harrassed them for a tip. Said" I only get paid $40, and I need a damned tip.' Demanded 20% $220 TIP AND THEY DIDNT HAVE IT. THIS RUINED WHAT SHOULD HAVE BEEN A WONDERFUL AND RELAXING TRIP. I AM BEYOND MAD.

They sold us an item that had missing parts. I should have checked because the package was taped…read moretogether. They put the item back on the shelf obviously and re-sold it damaged. I also had another experience where they overcharged me for a product that was on sale and tried to act like it was not their fault. Will not go back there.

I visited this WEST location to purchase a battery for my pontoon boat. The staff was extremely…read morefriendly and helpful. Due to recent medical procedure I asked if I could pull my vehicle closer to the door to unload the bad battery. Joann from the battery center said she would get it for me. I said I could do it, but I did not want to push it too far. She insisted. Her knowledge of the battery types and what I needed was outstanding, no pressure, just pure helpfulness. During my purchase Joann explained WEST advantage, and then loaded the new battery into my vehicle. I thanked her for her assistance. I will be back for all of my boating needs. 5 STARS

Easy to keep your boat here while on vacation. There's a boat ramp and tackle store. Fish…read morecleaning station is by the boat ramp. Tons of tackle to choose from.

Adventure marina is an amazing privately owned business. The staff is caring and they follow up…read morewith service calls and product orders. Chase who is in charge of the service department is always willing to do whatever it takes to make sure his customers are happy I've been using adventure marina for two years now and Ive done all of my service work with Chase and my installs for trolling motors etc. These guys are hard-working and first class. This type of service is a lost art Kudos to Paul and the team

This Hibbett Sports has more than some, less than others. They're a pretty good bet for sports…read moreequipment and active apparel. Their staff are always cool and easy to talk to. They need more sports apparel, in my opinion. I know I can get it cheaper on the internet, but I want it NOW.

Went in to buy my kids some new shoes for the upcoming school year. Ended up buying two pairs…read more Honestly, they were a bit pricey..they weren't running any sales on shoes so spent more than I wanted but it was the end of the day and I didn't feel like going anywhere else. The customer service was excellent. From the moment I walked in the salesperson who greeted me, Tyler, asked what he could help us with and did just that! He fitted my kids and stayed around after he got their shoes in case we needed anything else. He even threw the ball with my 2 year old while the older ones were requiring my attention. Employees like that are much appreciated to us Mothers with multiple children.