They can do pretty much any service. It's 2025 make an appointment but they do take walk ins. You cannot expect quality stylist to always be available at any time of the day. They do los, braids, weaves, massages, sell products. It's worth the visit if you enjoy that open platform, family style salon vibe. Everyone is different but they as a team offer so much. Oh they have nail techs too! read more

Ms Candy is absolutely wonderful. She catered to me with such love. I recently had major surgery and I had an opportunity to be her client. The care she gave me touched my heart and changed my life. I feel great with my beautiful haircut. Thank you Ms Candy and the entire crew! read more

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I love love love my Desi Salon. Great Vibes. Great friendly warm staff. I love the place. I'm there every 2 weeks with my stylist Key. Who does a wonderful job on my Locs. Lve ya all. Sharron read more

Always takes care of her clients. I was referred to Desi 2yrs ago and have been very happy since. She does great work on ur hair and gives u good advice on how to take care of it! I highly recommend anyone looking for a good beautician, book with her, you cannot go wrong. She walks snd talks at the same time. She truly takes care of business. I promise you will be pleased. Great lady, great shop and it shows. The other hairdressers take care of business as well. The shop is well ran! Great professionalism!!!! I'm read more

Bad, bad, terrible, awful. If I could give zero stars I would. I arrived around 12:28pm for my 12:30 crochet appointment with Marissa. I waited for 2 hours before I left. Nothing was done to my hair, no apologies, NOTHING. I will not be back. Very unprofessional and rude. Thanks for wasting my time. read more

Well, you have the leader that attacks her clients due to a misunderstanding. Also, her shampoo lady Sandi does the same. I have been dealing with it for a while and I refuse to step a foot back in that shop. I will not allow the disrespect. Very unprofessional and impatient. Its a Beautician's job to educate a client not attack when the client don't understand certain things. GOD bless them both and I wish them well. Karma is real! read more

Desiree O'Kellye owner of Desi's Full Service Salon located 2130 W. 95th Street, Chicago, IL 60643, employee Daya Carter nail technician and Lena Taylor allowed employee (by Desi) is responsible for life threatening injuries, negligence and non-duty of care to me. Lena Taylor scraped a generous amount of skin off of my foot, placed it back in dirty water and caused a bacterial infection that could had been to the demise of me. It took until June to fully heal and it left permanent scarring. Again, the injury took place in Desi's Salon on March 30, 2022 by Lena Taylor. I have requested to the owner via phone and texts for Desi to release and provide me with the shop's insurance information. This request has been made on several occasions and is now anticipated to be completed by Desiree O'Kelley, owner of Desi's Full Service Salon. To this date, it has not been submitted. This is awful ownership and horrible customer service. read more

I have been going to a stylist here for a while now, recently I paid her to do a loc repair for $200 , mind you I had sent pictures and scheduled an appointment on Tuesday she said was her slow days. Once I arrived she saw my hair knowing I had appointment paid for parking and all just for her to not do my hair that day, I was disappointed but I left without showing. Once I did actually get the loc repair literally the same day I left the shop not even 4 hr couldn't even lay down yet and I had dreads coming out. I sent my stylist (Key) pictures she was understanding and told me come back she will fix it and it May take 2 months before my hair grow back together. It's been going on 5 months now and locs still detaching yet at this point her and her assistant has been giving me the run around as I constantly try to book appointments with them when every time I paid full amount left happy and peacefully. Now I pad 200 for a loc repair still losing locs 4 months later now have to find and pay new stylist AGAIN for the same loc repair that never got fixed properly. They don't take the customers I can show her telling me to text her assistant for appointment when hold time she had 0 intentions on helping with my hair anymore when she could have just communicated that with me professionally! Not to mention the day I got my loc repair she asked me to bring her a hoody from my clothing line she received the hoody never once paid for it even literally yet im stil not welcomed as a customer ! read more

Desi's Full Service Salon - Her lien to me as if she was still willing to do my retwist when she could have professionally let me know how she felt. - Hair Salons Near Me - Chicago, Illinois

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Awesome! The girls really make you feel welcomed. I was able to do a walk-in and have my hair serviced. The area is comfortable. Thing is there was on street parking so be ready to pay for parking unless you can find a park on a nearby block (which most require a permit sticker though) Overall, this seems to be my new place to go to regularly. Ko Ko was my stylist and she slayed!!! Not even a hour out of the shop, I was receiving compliments read more

I would give zero stars if I could. I'll preface this review with 1. It seems like they do great hair here and 2. My child is very tender headed. I came to Desi's for the first time today a little after 5 pm. I asked if they would be able to detangle my daughters hair and blow dry and flat iron it and they told me it wouldn't be a problem. I was introduced to Raymi the stylist who said she could do my daughter's hair. I asked if she thought it would be two hours and she said yes, that there were two people ahead of me. We waited about a half hour for my daughter to get her hair washed while she worked on her first customer. At about ten to 6 my daughter went back to get her hair washed. My daughter sat with conditioner for 45 minutes while Raymis assistant washed the second clients hair. At about 630 the assistant rinsed the conditioner out of my daughters hair and detangled it. She finished at 7 o'clock and asked us to go sit back down. A half hour of sitting on the couch at 730 she put my daughter in a chair and prepared to blow dry it. At this time Raymi told me she was taking a break because she needs breaks when she can get them, then proceeded to go to the back and eat pizza while my daughter sat in a chair with nothing being done. After that she came from the back took my daughter out of the chair and said her assistant was going to work on someone else before my daughter "just to be fair" while she finished up her second client (remember there were two people ahead of my daughter) and I'm not sure where this third person came from out of nowhere. An hour later, When the assistant finished this third person, who now goes to Raymi to get her hair finished (the assistant does the prep) she calls my daughter who is already tired at this point, to be blow dried. It is now 830. While being blow dried my daughter cried, as she is tender headed, but everyone in the salon was super understanding. Her crying didn't stop the assistant from getting the job done, the she was actually really great in comparison to the stylist. The blow dry was finished a little after nine and when it was done we were asked to sit on the couch AGAIN to wait for the stylist. Finally at 10 o'clock Raymi was ready to flat iron my daughters hair THE LAST STEP. When she started flat ironing my daughters hair my daughter cried a little, at which point Raymi showed her ass, and said "I'm not going to do this if she keeps crying, I have clients waiting". I said it's fine my daughter is tired, I didn't think we'd be here for five hours, and I'm thinking we would get an apology and maybe she'd say come back and finish tomorrow. NOPE, to hell with customer service. Raymi with complete attitude tried to blame the amount of time spent at the salon on my daughter crying (who she didn't have a problem with two hours prior and joked about it) . Then she told me that I was not at the salon since five o'clock, which clearly I had been, and that I didn't sit on the couch for what amounts to three hours in between every step of the process. She also mentioned that I should be prepared to sit there all day if I have to Thursday through Saturday, which, if that was the case why wasn't I told in the beginning, I could have came back an made an appointment! Long story short, she demanded I pay for a wash and blow dry to which I said hell to the no- I came here for a service, and after dealing with terrible service for five hours I'm absolutely not paying for a job Not Done. Instead of trying to blame the client maybe Raymi should learn to better manage her time and be organized, instead of letting a five year old sit in a salon for five hours, 3 of which were spent sitting on a damn couch and two of which were actually spent on hair! It's unfortunate this happened, and this salon missed out on a great client!! We definitely will not be back, due to the inconsiderate behavior and poor time management of the stylist. read more

Marrisa is the absolute best. I have natural hair and usually I'll see her for a quick weave and she has my leave out nice and silky straight. The staff are hilarious I've been coming for years. read more

I had such high hopes for this salon but unfortunately I will not go back. The staff was not very friendly but the most upsetting issue is the " bait and switch ", I saw one price online but when my stylist was finished with my hair she charged me $165, for crochet braids and she did not even shampoo my hair. The style looked nice enough but $165, no shampoo, and she only crocheted about 3/4s of my head, not to mention I had to leave to go and get more cash because she did not accept credit / debit cards. read more

Absolutely love the atmosphere. Very pleasant for the most part. The service is professional and the staff are great!

I really enjoy getting my hair done there by Ms.Key the lockologist she been doing my hair for 15 years. Its a warm family feeling every time i go.The people over all are nice and welcoming. read more

My first time here and omg the shop energy had me sold soon as I stepped n the door. Kee the loc stylist is a sweetheart and very knowledgeable with my locs and the health of my hair. Mrs. Desi the owner is very nice and welcoming. The lady at the front desk was very sweet to. The parking could b a hassel however it's all worth it once u step foot inside...thanks ladies my time here has really been great to read more

Very inviting and professional setting! You're greeted with smiles, good conversation and great energy!!!

I love going to Desi's. It's a professional and family friendly atmosphere. Desi, the owner does my hair. She's not only an expert stylist, she makes sure she nurtures the hair and encourages healthier haircare for her clients. I strongly recommend this salon. read more

Shorty charged me $45 just for a wash/blow dry. Not even a style. I understand everybody has to make a living, but that's unreasonable at best. read more

I scheduled an appointment with Marissa. Outside of the shop you have to pay for parking. Her knowing that, she had me waiting for over 30 minutes and I was a few minutes early, not late. Who knows how long I would have had to wait but I didn't want to find out. I left and when I told her I was leaving because we scheduled for a certain time & I'm on the meter, she just said ok. Not a sorry for my 40 minute trip to get there, wasted gas or lost meter money. read more

I accidentally press two stars nope zero stars! This is thy worst salon I have ever taken my daughter to get her hair done. I have called texted, emailed, FaceTime, wrote letters, sent smoke signals to every human being I know not to patronize this shop especially for braids. Zero and beyond stars!!! read more

I would NEVER recommend ANYONE to go here. My 17 year old family member had an appointment at 1 o'clock (this past Wednesday) and left after 7 p.m. without receiving service. The stylist did not check on her throughout the wait, did not reach out to her mother to provide an update, took people ahead of her repeatedly... she was unprofessional to the highest degree. Whether she was 17 or 47, no one should be mistreated this way. To tell a minor that she had to take customers from the previous day ahead of her SCHEDULED appointment was highly unprofessional. She didn't mention that on the phone nor when she was dropped off by her mother. I wouldn't recommend this place even if the services were free. Period. Reading some of the past reviews it seems this is a trend and problem with this establishment. Maybe they need to reset and reflect on their professional practice or go out of business... I suggest the latter. read more

I have been to many beauty salons in my lifetime and I can honestly say that this is one of the better ones. It is a full service shop and the people there are personable. My stylist is Candi and she can create anything I can dream of. She is also knowledgeable, witty and has a great sense of humor. She has given me advice on everything from drinking water to inner peace. Another great thing about Candi is that you can go to sleep in her chair and wake up a new & beautiful person! read more

this salon is so family friendly, they are all so nice and professional i would suggest them to everyone

WOW, what can I say about Desi's. I've been a client for 16 years. My stylist, Tyrone, is absolutely the best. He's totally into healthy hair. I love that he knows just what my hair needs. Not only is Tyrone my stylist, but he's a near and dear friend as well. Desi's salon is my home away from home...like comfort food, Desi's salon is relaxing, soothing, warm and inviting and it feeds your soul. Check her out her salon. You can't go wrong!!! Smooches. read more

The salon is very nice, clean and attractive. The staff is very friendly. The lady who does the eyebrows in the back does a very good job.

Monique is the cats meow and the dogs bow-wow!!!! I live in Georgia but my home is Chicago. I called the salon in desperation for a northern hair cut. My hair is naturally soft and curly. I put a kiddie perm which soften my curl but I needed a sharp short hair cut. I had gone to two white salons in Georgia (need I say more). When I saw my hair I needed a miracle from God for a hair restoration. I spoke to Monique told her my problem she was very relaxed and confident. She got me in the next morning. I told her I would love to have my hair colored but the stylists in Georgia told me I would have to have my hair stripped with bleach then come over and over again to get the right color (really???). Monique told me she had been doing hair for over 25 years and my hair would take color. I must admit I was a little skeptical but (BAM) when I saw my hair I was sooooo pleased with the color. I showed her a picture of the short style and color I wanted and she did it, she did it. Monique is awesome so I do come home a lot she will be the one who I will be contacting. I would recommend Monique to anyone who wants a sharp short hair cut and also if you need a color she's the one. P Ray read more

I made an appointment Thursday for a Saturday appointment. I had to introduce myself to Monique because she failed to even try to know my name. Even on my appointment day she still failed to know my name. I believe she knows what she is doing but her professionalism is horrid. She criticized my hair texture and thickness multiple times. She had me help her with a roller set and called me slow because I did not know how to help her pass her certain supplies for rolling. I told her I have never done this before and had to say it in a manner of not yelling but don't test me. She stated, "Oh we'll I thought everyone had this done once in their life." I'm going don't ASSume. I pay my stylist to do this. If I wanted to do it myself I wouldn't be there. I spent 5 hours in the salon. The door says they take credit cards but everyone uses the credit card app on their IPhones. Monique's did not happen to work that day and I had to leave to go to the bank. She gave me this excuse of how she ordered a new one which was fine but she goes well I prefer cash. She could of left it at that but then I started to think was she lying or telling the truth. BTW parking is hard to find. I do not need to argue with a hairstylists and I do not want to hear every second of how gorgeous it is going to be. Nothing wrong with being confident but sheesh. My hair only lasted a week and frizzed up like crazy. She was afraid to give me tips on how to keep it moisturized as if I was not come back, I did not come back because of that and the other stuff I went through. The place is pretty crowded but I can say the receptionist was friendly and they do support African American businesses that sell products from their business. So beware!! read more

So far so good. Reasonably priced. My only critique is that it looks dated. Also about 15 stylist doing hair. So a little crowded.