I walked in to return 5 small items to the Amazon kiosk. A young man was helping me and had scanned…read moreone of the items. Then a young lady, Felicity, took over. The issue was that I stood there for a solid 2 minutes, no communication, while she fiddled with boxes. I finally said, 'can you finish taking my return?' She replied, 'I have shit to do first.' I said, 'excuse me?' I asked for her Manager. The manager (Heidi) came from the front of the store and was polite at first. Felicity kept saying things under her breath as Heidi continued to take the remaining items as returns. Heidi stated that she couldn't believe Felicity cursed. I had zero reason to make all of this up. There was then a customer behind me. When Heidi finished, I walked towards the front of the store. I stopped just behind some racks so they could not see me and Felicity said 'I don't know why she lied.' To which Heidi stated, 'don't worry about it. People don't need to speak to our associates that way.' First off, Heidi was nowhere near the kiosk when all of it initially took place. Second, I did not even raise my voice. Third, there was another customer there. Fourth, you are the General Manager and are acting this way? No wonder your associate was so out-of-line. She learns it from you and you encourage it to keep happening. The formal complaint is being sent. This was a ridiculous situation.

First time visiting this location. Floor plan varies from our usual location at Southcenter. Seems…read moremore focused on kids. Also the Sephora section, although probably exactly the same size, seems gigantic, like a huge black box dropped in the middle of the store (not attractive). Positive: If you are looking for clearance, this is your store. Clearance everywhere right now. Wish we had had time to browse that more as it was certainly very inviting in terms of variety, price, and amount. Service with a smile.

This shop is incredible. The owner had great style. It's not just a happy place for men. I would…read moresay any creative, stylish person would enjoy a stroll! I hope she expands the clothing to women. I purchased a few items and will definitely be back! I have my eye on a watch for my husband :)

From the owner: One 11 Mens Clothing, a shop thoughtfully curated for the Pacific Northwest guy in your life. The…read moreowner, Aidenn Mullen's journey started as a menswear designer for successful East Coast brands, but when she discovered One 11, she fell in love and decided to make the leap into small business ownership. Now based in Gig Harbor, she’s bringing her passion for menswear and a keen eye for style to the local community. Her shop is stocked with an exciting mix of inventory, featuring brands like YoColorado!, Bridge and Burn (Portland, OR), Pendleton (OR), and The Landmark Project, which supports National Parks. From cozy loungewear and warm outerwear to rain gear, shackets, graphic tees, hoodies, wallets, belts, knives and bourbon mixers One 11 has something for every PNW guy.

I brought in a garment that I had purchased elsewhere for tailoring. They gave me every bit of…read moreattention and "respect" as if I'd gotten it there, and their price for the service was very fair. As I left I believed I'd gotten more than my money's worth - still do. When the occasion arrives for me to obtain more high quality clothing, or have additional tailoring done on anything I own already, I'll head back for sure.

Greg and his team are always top notch in service, knowledge and quality. I trusted him with my…read morewedding attire and he is my go to when I need to look extra sharp for work. Thanks Greg and team!

Love this shop! Tons of unique designs and clothing for everyone in every style. As a plus size…read moreperson, I'm thankful for the size range. I love all of the Tacoma items and can't wait to snag one of those zip up hoodies!

Bought a super cool shirt from them in July as a birthday present for my brother. The size I bought…read morewas a little small on my brother, so I asked these guys if I could possibly exchange it for a bigger size. They said they could do an exchange, but that it would be two weeks before they had the replacement. I said okay. I called two weeks later to check in, was told another 2 weeks. Called again at 4 weeks, was told another 2 weeks. It's been 2 months now. They've stopped answering my calls. Word of advice on customer service: under promise and over deliver. I would've rather been told 2 months ago that you may never stock that shirt again, or that you're unsure when your supplier will come through, or that you don't do exchanges but I can buy another. Being led along with false promises is far more disappointing.

I was just strolling around downtown Orting with my toddler. As I was about to head home, I…read morehappened to see the outdoor store, so I thought I would check it out! The store had their sidewalk sales racks with some shirts on display and also outdoor chairs. I decided to walk Inside the store and was very impressed with the selection. Consider this store as a Sport Man Outdoor store, but it's family-owned. So that's nice! They have everything in this store from clothes to shoes to hunting and fishing stuff , guns, knives, outdoor gear. You know what I mean! The staff are nice & friendly. One of the employees actually shut the automatic feature down for the doors and only the doors would open when pushed physically because my toddler kept running around the store and wouldn't want to sit still in the shopping cart. They didn't have to do that, but that was very nice that they did that! lol The store has some awesome sales that I was able to buy some shirts for my husband and for my toddler. Although the store offers email receipts, you should get the physical receipts anyway because they detail the transaction items versus the email receipts. The email receipts I got only show the total of the sales, which would be very confusing if you were to try doing return - exchange because the store would need to see the items listed. I will 10/10 come back to this store in the future!

I've had both a really positive experience and one where I felt like I was a bother. One time I…read morewent in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar.

Dashed in for a couple shirts…read more Staff were very helpful and the prices were reasonable. Got in got out and made the party. Thanks Kohl's. Cashier even had a coupon and that helped because I forgot about my having one. She reminded or asked and sure enough I did. Another win. Clean and bright and friendly with good prices. Just how I like to shop.

I don't typically shop at Kohl's, usually I'm in there to return Amazon products. This particular…read morevisit made me actually have a look around and it was because of the best customer service I've experienced in a very long time! Sadly it seems that customer service has become non-existent, but not today... When I was making my return of an Amazon product, the young lady assisting me was not only warm and friendly, but she took the time to assist my elderly mother with her return in a way that was kind and generous with her time; assisting my mother with finding the proper return label and while remaining cheerful and friendly. I don't have this lady's name, but a huge shout out to her!

This is my go to store for anything I need. I wish there was another one deeper in Puyallup, but…read morethe drive is definitely worth it! I just got some great deals on some kids Under Armor clothing (: I love getting birthday gifts here for people, because I could spend the same amount of money as I would another store, but here I get so much more for my money. (: check this place out if you already haven't (:

They have good deals, but their new hires are untrained. I got two pairs of socks and tried…read morereturning them and they accidentally charged me a third time for the socks. Told me my refund would take up to a week. I let it slide because it was only 20 something dollars, but I asked where my refund was a month later and they only gave me a third of my refund back. The lady I dealt with didn't do the receipts right and so I had no proof I returned the merchandise. Ridiculous

UPDATE 6/27/2020: The Mens Warehouse of Puyallup solved this issue for us, so I am revamping my…read morereview. The local team was furloughed and unable to assist and does not appear to be part of the issue with showing "Curbside Pickup" on the Yelp site. Their corporate office was worthless, but the local team and manager Nick took care of us in a fair manner. The shirts we got and the tailored suit looks amazing and they offer lifetime adjustments on the tailored work! PREVIOUS REVIEW: We placed our order just before COVID hit. We purchased a suit and some shirts nearly 90 days ago but none of us expected everything to be shut down. We walked out with the shirts, but the suit needed to be modified. What I am actually disappointed over is their poor customer service given the current state. When you call there is a recording stating they are closed and to go to their website, then it promptly hangs up the call. You go to their website and have to navigate to their store. It says they're closed. Duh. Then I navigate as to who to call at corporate. You finally call and wait for a LONG time. Once you actually get someone, they say they can't do anything to help or give you an assurance that you're going to get your stuff or allow you to return the shirts that were purchased prior to them shutting down. Someone SHOULD be able to answer a question and provide me written assurance, but they have not. Today I go onto Yelp and see there's a service for curbside pickup. Cool, but this is never mentioned anywhere via their website or when you call. And if that service is available, how come they weren't proactive and called to tell us our suit is ready? We just want the product we paid for before the time ends in which I can dispute with my CC company. They can even mail it if they need to. Shouldn't be that difficult. We just need the product and an answer. If they come through with an answer I'll be surprised. Wish I had reviewed them prior to making a purchase as it looks like they offer poor service throughout.

This retailer has darn good sales around the end of the month every month and staff are typically…read morehelpful and friendly. Regular priced items are costly but the quality is decent with just about everything they sell. I personally love their jeans.

Checked out Rax Vintage in U District yesterday after my cousin heard about it and wanted to stop…read moreby, and I'm glad we did! The shop has a fun, laid-back vibe with music blasting (maybe a little too loud at times, but it definitely added to the energy). They had a solid variety of pieces for both men and women, everything from tees and jackets to shoes. Some items were pretty reasonably priced, while others felt a little too vintage for what they were asking, if you know what I mean Only one staff member was working while we were there, but they were super nice and helpful, and kept things running smoothly. Overall, it's a cool spot to browse if you're into sustainable fashion and don't mind a little price hunting. Worth popping in if you're in the neighborhood!

Nice guy working the counter. Had lots of local info and was fun to talk to. Was a little hard to…read morefind. It's upstairs!!!

Great buyer for this shop! Luxury candles, great quality clothing brands, hair accessories, etc…read more. high end boutique vibe, totally recommend!!