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    Design With Tile

    5.0 (4 reviews)
    Closed 9:30 am - 5:00 pm

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    Amish Mike

    Amish Mike

    (21 reviews)

    $$

    If anyone is wanting to buy anything from Amish Mike's in hackettstown Here is my experience…read more They gave me a shed with mold all in it. It's going on 8 months of them maybe coming back to fix it Doors are crooked and they don't line up. Garage door is dented. They spot painted it when the did come back and left and it looks like trash. They wanted to just floor paint over the mold in the shed and said that will fix it. I got to the point That I asked for the paint and floor paint and it took them a bit to get back to me but when They finally did they said they will give me the paint( so I can paint it over the summer) but still have not given it to me. I'm sure many people have had a positive experience but mine is straight trash. I asked for the owner to call me several times and they simply had someone lower call me and say they told him them deal with it because they didn't want to deal with it. Again this is my experience and I would like to share my negative experience. Shed is beautiful but minus all the defects

    Let me first start off by saying, the customer service from Jim the manager at Amish Mike's was…read moreabout the worst I've seen in a long time. Actually no, the worst I've EVER seen or been put through. To tell a customer to "suck it up, it was your mistake" was about as disrespectful and discourteous as one could be. He had other choice words to say but I'll leave those out of this review. If there was an error in an order is that the way to do business or to respond to a customer? Sad, just sad. Mike, you should be embarrassed to have a manager running your facility like that. Embarrassed. I could only imagine the work ethic Jim has in all aspects of his responsibilities there at Amish Mike's when he told me, "I could give 2 shits about this business, it's not mine." That says it all about the way that store is run and managed and the culture there at Amish Mike's. Shameful and disappointing. I WOULD NOT RECOMMEND DOING BUSINESS AT AMISH MIKE'S. PERIOD.

    Lowe's Home Improvement - All of the parts brought by a third party repair man from almost 3 hours away, 4 visits later,  a pile of failed parts

    Lowe's Home Improvement

    (21 reviews)

    $$

    I had an exceptional experience when buying a lawnmower from Lowe's. I initially went to customer…read moreservice to inquire about a lawnmower I saw on the Lowe's app, the customer service staff answered all of my questions and even printed out warranty forms so I could read them before I committed to purchasing the mower. The lawnmower was not available in store and I chose to have it delivered and assembled at the store. Tony at customer service was great. He kept me informed on when it was delivered and the status of the assembly. I scheduled a time with Tony to pick it up and when I arrived he and another Lowe's employee brought it to my trailer and loaded it on for me. Tony and the others at customer service made my purchase enjoyable from start to finish, better service than I could have asked for.

    Only Home Depot, never Lowe's again. When the manufacturer s they promote mistreat us, Lowe's will…read moreside with the manufacturer. Not YOU. WE WENT AND ASKED IN PERSON THREE TIMES. This is the first negative review I have posted about Lowe's. In approximately 24 years, my husband and I have owned three homes. Each got new kitchens and laundry and we nearly always used GE. I have never called for help with a GE warranty- nor have I ever returned a major appliance. We bought a brand new 4.5 cu. ft. no frills GE washer on 4/6/25. After 5 weeks it died. GE has a 13 month old "concierge appliance service" called Bodewell. I called them and they said they have no technicians near us- North Jersey is the most densely populated state, But it seems like nobody wants to repair appliances for "Bodewell". But they got a third party company who sent a repairman from 3 hours away. Since Rt. 80 fell into a seven story deep chasm, there were delays. They refused to let me switch to someone closer. So, 4/6/25 we pick up a brand new machine. 5/14/25 it breaks. We work from home, there was no problem with appointments. 5/16, 5/19 and 5/26 The repairman came and replaced latch assembly, water pump and main board and relay, plus disassembling to make sure the filler tube wasn't clogged due to a known manufacturing defect. The repairman said that three tries was the limit, call up GE. I did over and over and they kept telling me they were emailing me. Finally, somebody discovers they have misspelled my email even though they had used it successfully for weeks. They also refused to return calls even though I told them I wasn't getting emails. Bodewell said they had zero evidence a repairman had been there 3x. The third party service provider assured us that they keep getting parts from GE for this machine- I have each one here with serial numbers and model numbers! Even the boxes with labels! Bodewell told me to chase down the repairman to chase down his boss instead of handling it because they had made the arrangements. Long story short, I took it out of the basement because I had been told they would take it back. They told me I would have to reinstall it in my basement down all the steps AGAIN because they wanted to try to fix it a fourth time. I wasn't concerned because I have never had a problem like this with GE. I felt pretty sure that when they found out how glitchy the process was, that I spent $250 on laundromats, $300 on a new used washer, $80 on a truck rental not to mention how sick with hemolytic anemia as I am through all of this... GE said they will not permit a return and return my money. I must accept the new washer as a replacement, and no they do not promise better service in the future. They didn't even think it was a problem. LOWE'S WILL NOT HAVE YOUR BACK. LOWE'S WILL ALLOW AN ABUSIVE DISORGANIZED MANUFACTURER TO SUBJECT YOU TO MORE OF THE SAME. LOWE'S DOES NOT TAKE CARE OF THEIR CUSTOMERS WHEN YOU PRESENT EVIDENCE OF 8 HOURS ON THE PHONE, OVER 30 EMAILS, PHOTOS OF THE PARTS LEFT BEHIND AS EVIDENCE THE WASHER WAS JUNK.

    Harbor Freight Tools

    Harbor Freight Tools

    (3 reviews)

    "Well they call me the workin' man I guess that's what I am."  In a world where nothing ever lasts…read moreas long as it should Harbor Freight remains a prime example of this with their complete line of semi disposable tools. That being said there are alot of bargains to be found here you just gotta know where to look. Don't let the breakaway sawzall blades and shattered drill bits scare you off, just head over to the safety aisle and grab up a pair of protective work gloves and some safety glasses which are coincidentally and conveniently alot cheaper here than at any of those big box stores.            And while I wouldn't exactly trust buying any big ticket rechargeable power tool kits here, I have grabbed up some decent deals on contractor garbage bags that could definitely come in handy in the unfortunate event that you did purchase any of these "one and done" tool kits. The same can be said for any of their pneumatic tools too only the failure mode with these is usually more of an exploding air hose, but no worries because duct tape is very affordable here so a quick fix across the ruptured hose and they'll be good as new, Lol!!     In all seriousness tools are directly related to my bottom line so I'm alot tougher on them than maybe someone else would be. And when all is said and done this place really does sell some pretty cool stuff at very affordable prices and in today's economic shituation we find ourselves in, that just might be their greatest offering in the entire tool box. And That's the Name of that Tune!!

    Friendly staff! Awesome store. Very clean and fully stocked! Glad they opened up!!!!!read more

    Design With Tile - tiling - Updated May 2026

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