Keys is my go-to spot for embroidery and custom items…read more Over the last year and a half, I have had a bunch of stuff done here. here are a few things and the outcome: Custom logo design - Great work and they made exactly what I wanted. I think it cost about $65. Embroider logo onto polo shirt - They did exactly what I wanted and the cost was around $10 per shirt. Embroider logo on button-up shirt - They did exactly what I wanted and the cost was also around $10. Ordered a bunch of polo shirts from them with custom embroidery - This made my team very happy. I don't remember the exact cost because we ordered a bunch but it was very reasonable per item. If you need custom-printed items, Keys should be where you go.

Needed t-shirts for my brothers proposal and they really helped me out the finishing design…read moretogether. Everyone was very sweet and when it came to adding shirts or changing designs after I put my order in they were very helpful and I had no problems . The shirts came out beautiful .

I wanted to get my boyfriend's dogs (that he's obsessed with) embroidered on a hoodie for him for…read morehis birthday. I looked online and found what I was looking for, but decided to go local instead! (very happy with this decision as Monogram It was way faster than online ordering and i was able to talk directly to the company and make adjustments- and it was around the same price point as well) I called Monogram It and explained what I was looking for-- they walked me through the process and gave me an email to reach out to with pictures. They were extremely responsive and informative and over email explained the pricing and process and were very open to what I wanted the final product to look like. I dropped the hoodie off on a Tuesday, and told it would be finished by Friday-- it was done the next day! They were very nice and patient even when I wanted to change thread colors around. And it's exactly what I pictured! My boyfriend loooooves it! And Cow and Chunks do too! Super super happy with Monogram It and will be using them again and recommending them to everyone! (and they have the digitized image now, which means I can get the dogs monogrammed on anything-- the gift that keeps on giving!!!)

Great place! I got 2 stocking monogrammed and it was ready within 3 hours! The people are very…read morefriendly and helpful. The prices are very affordable and the quality is great. I was very happy with my purchase!

Have been here twice now. First, to have initials monogrammed on a bride-to-be satin sleep set…read more Second, to have a diaper backpack monogrammed with baby's name (to resemble old Miami Marlins logo). Customer service is great! Service is fast and efficient! Highly recommend for all your embroidery needs (plus they have great gifts in-store for last minute shoppers).

Maureen and her staff are fast, friendly and have time and again provided excellent product and…read moreservice. I have referred several people to The Creative Touch and they comment every time on the professionalism and overall quality.

Don't rush here after work before 6 pm Monday- Thursday. They will be closed before 6pm,…read morecontradictory of their store hours posted on their door.

I purchased school uniform shirts in store and realized I didn't get the 10% discount that is…read moreoffered on the website that specifically states online and in store purchases are eligible. When I asked the cashier she stated that you have to ask for the discount. Standing there thinking to myself, since when does a customer have to ask for a sale/discount price that is clearly advertised on your website? Customer service has taken a plunge but these companies have got to do better with the workers they hire because that is the dumbest thing I have ever heard!

The best!! Such a…read moregood selection of canvases and fibers plus they're always willing to help

Today was my first visit to The Elegant Needle. I'm a newbie so I went in not knowing what to…read moreexpect. EVERYONE was so kind and so helpful. It TRULY was an enjoyable experience. So many canvases to choose from. Looking forward to visiting again soon.

I called in to see what they had in store, I'm from out of town used to having a variety of fabric…read moreand hardware at my disposal. And this lady was super aggressive raising her voice at me and being hella sarcastic. So I will see how I will be treated when I come in.

It is always a wonderful and fruitful experience every time we visit this business. My wife has…read moreBernina and appreciates the experts. There is also an in house technician. Take advantage of this superior customer service!

Not usually one to make a review but I do feel that people should know what they are getting…read morethemselves into here. I used this business for wedding invitations and took lots of time to meet with them to go over exactly what was expected. My wedding invitations were not only late but multiple items were missing when they were sent out. For example: there was no ribbon, wax seal or onion skin paper. Please tell me how you send out wedding invitations unfinished? I just don't understand. The owner would only respond by email. It's two years later and I still can't believe how unprofessional this was therefore, I felt lead to leave a review to discourage others from feeling this way.

Went in for a redo of business cards. Gave the associate…read moreall of the changes. When I received the changes the next day via email there were mistakes of things I wanted changed. I emailed the new changes again. And did not hear from anyone. I phoned two days later and asked if they received my changes. I was told by the person on the phone yes. They received the changes. And that they were very busy. !! She was very curt and acted like I was bothering her. Needless to say. I never heard back from anyone via telephone or email. I will be taking my business elsewhere