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    2 years ago

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    Tyler S.

    Always glad to hear about another client leaving happy. :)

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    North Delaware Printing - On Time...Every Time...Highest Quality Service...Competitive Pricing.

    North Delaware Printing

    (2 reviews)

    I'm sorry to say I can't recommend this local small business; as I feel they bait & switch to a…read morecertain extent. I called around to various print shops to get quotes on a small job I had, including this place, where I was given a quote of $22.62 on the phone. I did the calculation on this to be $0.08/sheet (on 260 pages) + tax. This seemed a reasonable price, as that's the same quote I was given by another shop. Since North Delaware was closer to my house, I went here. Note: The whole issue with them seems to revolve around printing from a file vs. a paper copy. I was told that if I had to send them the MS Office Publisher 2007 file for them to convert to a PDF, it would be a $12 fee to do that. So I did the work to convert the .pub file into PDF to avoid the $12 conversion fee. I went over there with my USB flash drive, thinking I had gotten the price down to $22.62 quoted on the phone. Upon completion of the job, which was done well & quickly, I was told there was a "ripping fee" (I think that's what it was called, I've never heard of such a thing), which was a fee to print from a file, bringing the total cost to over $32 + tax (it seemed to me he was going to charge the $12 fee just for printing from a file, which was NOT was I was told on the phone). If I had been told it was going to be a $12 fee just for printing from a file, I would've simply gone to a library to print out a copy for $0.10 to bring a paper to make copies, rather than the flash drive. When I questioned how it got all the way up to over $32+ just to open the file to hit the Crtl+P buttons, he reduced to total to $25, saying there is a fee to print from a file (again - this was NOT what I was told on the phone), so with tax that brought the told to $27.19. If I had known this would be the total cost from a truthful quote - I would've more seriously considered buying a new printer (which $27.19 is nearly halfway to getting a brand new 1) & I would've been better off simply printing at the library, which is $0.10/page, which would've been a total of $26. At least with printing at the library you can feel the proceeds go towards helping the library provide services to the whole community. I volunteered to get this printed for an animal charity project in my neighborhood, which after distributing the flyers only raised $50 - so we didn't even break even on the effort. Do yourself a favor + find another solution to your print job. Being to disappointed from the false phone quote, I certainly will not be returning to this shop, which is sad because I really try to support small businesses.

    I've worked with them for many years. They've done a great job on all the projects we've sent to…read morethem.

    Design Forge - graphicdesign - Updated September 2026

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