Avoid this shop if you have a small or individual project. Waste of time. Will not accept…read moreindividual or outside pieces. Not especially helpful or welcoming.

I recently had some items embroidered with my new company logo. The sales rep was pleasant to work…read morewith and the end products looked great. The holidays did however create an issue. I was scheduled to pick up the items on Christmas Eve and when I got there the store was closed early (even earlier than their stated holiday hours). While I wasn't able to give out the items for Christmas, they did throughly rectify the situation. Enough so that I will definitely order from them again. :)

Dope screen printing store in Kenmore that serves all of your printing needs!! They do printing,…read moregraphic design, & alot more. This is the flagship store but they have another location in Charlotte. You can purchase their branded apparel either in store or online. I'm Livin B is definitely a movement and everyone recognizes this brand. Top notch and quality is always what you get when you come here. For all of your printing needs check them out!! "Either you livin or you ain't"

The team at I'm Livin B sets a high bar for design, quality, and turnaround time…read more They've designed and produced many business materials for me, from fliers to uniforms, and I've never been disappointed. The owner of the company & the manager of the Buffalo store are also very knowledgeable businessmen. I always pick up a useful bit of information when conversing with them. Absolutely love this place!

My business is still using Identity Ink. We have a great working relationship with them. Post-covid…read moresupply chain issues have been challenging for a lot of businesses, and they have definitely affected garment price and availability. Jill does a great job of helping us find the garments we want in colors we like. This sometimes involves a little bit of wrangling, but she always come through with options that work for us. They are not necessarily the absolute least expensive or the absolute fastest - but they provide reliable and high quality work for reasonable prices in a clear and consistent timeframe, with the option to expedite turnaround if needed. We really appreciate the reliability that we've come to count in with Identity Ink.

They have done exceptional work for us over the years. I won't go anywhere else. Quick response,…read moregreat product and quick turnaround! Very Highly Recommend!

Never again. Rude. Unprofessional. Poor Quality. Overpriced…read more I really don't like writing negative reviews, but I feel like I have to on this one because I don't want anyone to have to deal with this type of service when there are good embroidery shops all over Buffalo. Each interaction was worse than the last. Rude to other customers. Rude to me. The final straw, nasty to my wife. On top of this, the quality of product ranges from average to very poor. Took liberties with my product decoration and ruined all of my clothes. If you're looking for somewhere to get your embroidery done, look somewhere else.

From the owner: We do 1 to hundreds of items for the best service you will need.read more

Best place for a custom Tee. I had a concept and within 15 minutes, Katie had a tee shirt designed…read more- front and back. Shirts are very high quality and the printing is perfect. Happy to do business with them. David M

I asked for one T-shirt to be made before a certain date, and I was assured that I would have the…read moreT-shirt before this date. I was very disappointed in their customer service. The young girl at the counter did not seem to care that they were losing a customer. If you say you're going do something before a certain date then you should do it. I went to customized tees in the galleria and they did it for me in less than an hour, and it was beautiful if you need a shirt go there. I was not nasty to your staff at all. I also did not storm in and demand a refund. You have cameras there, you should look at them.

June 2024, I had received a promo for customized tees. As I was starting a new brand, thought it…read morewas a great deal so I went forwarded with placing an order. From the start, everything went wrong. I hadn't received anything from them regarding the order - only to find out that they are also using the name 413merch and all the emails went to spam, as who's 413 Merch?! Anywho- figured that all out by myself. No worries. I want to support local and sign the contract and paid my bill. I paid for rush order and was told I would receive my tees the week of July 4th. Heard nothing. But it's a holiday weekend, so I let it slide. I then heard nothing, crickets. I finally get ahold of someone and he told me my shirts haven't even been printed. I also informed him That I was charged 3 times for the order; as well as it paying for rush order when it was already mid July. I was told the two extra charges; as well as the rush order charge would be returned. Never received my money back. Picked up my shirts 7/15/24 (there about) and said that the returns still haven't hit my account. He said give it a little bit, and if it didn't hit, we would work something out. From mid-July til today, there have been many attempts to work this out. I went to pick up cash, but he didn't have any. He wrote me a check. The check was then returned, so again didn't receive my money. Supposedly their account was hacked the week of August 18th, 2024 and that was why the check had been returned. I am in weekly contact with them and still haven't received my money. And now, no answer. This is just not ok. So, if you're thinking about using them for any customizations - DON'T. I've gotten quicker and faster service with Amazon. Ugh.

Did my order, they did it wrong, shipped it back and never heard from them. $400 lost.read more